On 8/3/18, I was at a stop light at ramp exiting off 202 highway, and "outta the blue" when I tried to turn left, the steering wheel locked. It was near impossible to turn so I threw on my flasher so the cars behind me would not rear end me. I made an appointment at Hyundai dealership as quickly as possible, 8/6 and they performed diagnostics tests which pulled up codes relating to malfunctions torque sensor, steering angle sensor, EPS failure, ECU failure. At low mileage of 32,485 miles, the dealer recommended I replace the entire steering column and EPS due to internal failure. Computer was unable to read torque to ECM.
I declined to have the car repaired at a cost of $2K with 2 days in shop, and promptly filed a complaint with Hyundai USA to take responsibility to repair. There are hundreds of complaints regarding major manufacturing defects with steering parts breaking, malfunctions, and recalls that haven't fixed the underlying problems that resurface. Hyundai has to be aware EPS module reset/replacement during recall did not fix the problems. People can drive as carefully as humanly possible, but drivers don't have a clue their auto has major defects affecting their safety and sanity. Why are critical steering malfunctions allowed to continue with Hyundai USA?
A D V E R T I S E M E N T S
On 8/3/18, I was at a stop light at ramp exiting off 202 highway, and "outta the blue" when I tried to turn left, the steering wheel locked. It was near impossible to turn so I threw on my flasher so the cars behind me would not rear end me. I made an appointment at Hyundai dealership as quickly as possible, 8/6 and they performed diagnostics tests which pulled up codes relating to malfunctions torque sensor, steering angle sensor, EPS failure, ECU failure. At low mileage of 32,485 miles, the dealer recommended I replace the entire steering column and EPS due to internal failure. Computer was unable to read torque to ECM.
I declined to have the car repaired at a cost of $2K with 2 days in shop, and promptly filed a complaint with Hyundai USA to take responsibility to repair. There are hundreds of complaints regarding major manufacturing defects with steering parts breaking, malfunctions, and recalls that haven't fixed the underlying problems that resurface. Hyundai has to be aware EPS module reset/replacement during recall did not fix the problems. People can drive as carefully as humanly possible, but drivers don't have a clue their auto has major defects affecting their safety and sanity. Why are critical steering malfunctions allowed to continue with Hyundai USA?
- Ming G., west chester, US