This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2009 Hyundai Elantra Touring with 2 recalls. I first noticed a problem on 7/25/21 when my Power Steering stopped working all of a sudden. So I Googled the info & discovered that it was a recall: #127 - EPS And, then discovered the other recall: #188 - ABS I contacted Hyundai on Mon 7/26/21 & spoke w/ Tiffany & she started a claim: #18490296. I was told my car would be picked up within 2-3 days & taken to the Hyundai Dealership & all repairs would be done FREE OF CHARGE. As of 8/11/21 it has been a total of 16 days since starting the claim & I have made phone calls every day & documented who I have spoken to. I am getting the runaround & no one can tell me when my car will be picked up & taken to be fixed. (Cust Svc Reps agreed that it shouldn't be taking this long!) I am fed up, frustrated & I don't know what to do from here. I have read that with the recalls, it isn't safe to drive my car & because of these issues. It is costing me time & money being out of work! This is so un-acceptable & I need answers as to what to do & how I'm ever going to get my car repaired"! I'm glad I found your website & I just hope someone can give me some feedback & help in getting this problem resolved! I desperate! So whomever reads this message, I'm begging you Please help me"! Thank You very much!
I was notified of a recall for the ABS breaks stating that there could be a short circuit issue and could cause a fire in the engine compartment. I called Hyundai in late July 2020, scheduled an appointment for a broken window and recall. Upon leaving the Hyundai dealership I was told that the recall part is not available and needed to be ordered. It is now October 15, 2020 and the part has still not arrived. I have called the dealership and they have stated that they have approximately 20 people waiting for this part and they have only received 5 parts. It has been almost 3 months. I believe that the dealership has done everything that they can but Hyundai is lagging. I really hope that the engine compartment of my car doesn't catch fire.
Emergency brake handle is loose. Randomly while driving the ebrake light comes on the dashboard. To make the light go away, I have to tap the brake down. The lever handle is loose and shakes when I am driving. This could be a dangerous situation. This happens daily. This started happening a few months ago.
- Middle Village, NY, USA
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- Dickinson, ND, USA