This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I experienced an issue where I was driving the vehicle, and then a "hybrid system fault" message appeared on the driver information display followed by the complete loss of power. This made me have to pull over to the side of the road with no ability to accelerate out of the way of traffic to come to a stop. Once I was stopped I tuned off the vehicle and tried to turn it back on, but the vehicle would not respond so I attempted pressing the 12 volt battery reset button to the left of the steering wheel to see if this would allow me to turn the vehicle on and the car came back to life with no warning lights or messages and drove normally. This happened three more times over the course of ~1.5 hrs on my way home on the highway. I understand that things happen, I just wish there was more warning before all power was cut and the vehicle went into limp mode as this left me in a dangerous situation. The vehicle has been dropped off at the dealer and is awaiting a new hybrid battery replacement under warranty.
Hi horn and low horn stopped working after 1 1/2 years of driving and only 7000 miles. This is a safety recall because it will fail West Virginia state inspection without the horn working. Also, it puts myself at risk while driving because I can't alert oncoming traffic if they are heading towards me. This could cause an accident. Hyundai Service Center will be inspecting the issue on 05/07/24.
While driving in a straight line my brakes and brake pedal were activated without any pressure being applied and maintaining about 45 mph. I pulled over to check the car and see if there was anything stuck in the wheel well and saw nothing. I got back in my car and proceeded to drive 2 blocks where i then went to park and upon turning left to pull into a parking spot my car immediately stopped and indicated that the emergency brake had been activated. I had not touched the brakes or the hand brake whatsoever and using the handbrake to turn on and off the emergency brake did not fix this i had to just wait until it was released. Upon researching this other drivers of the same model and year have experienced this problem in more dangerous situations on the freeways and at high speeds. I believe the problem has to do with the emergency brake being activated due to an electrical problem.
Vehicles electronic key fobs and Bluelink become deactivated every 12 hours after vehicle is parked. Had vehicle since June 2023 and this has happened 163 times. Dealerships cannot recreate the issue and vehicle battery tests reflect no issues. To start the vehicle, car has to be manually unlocked and 12V battery reset. The vehicles security features become deactivated during the lapse in battery/electronic functions.
on my new car my backup camera has gone out in less than 7000 miles, and from what i have seen is a known defect that the Hyundai line of vehicles have and i want to make it more know of the defunct camera they are selling.
- Lockport, IL, USA
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Auto would not go into reverse or drive gears at startup in regular parking space. Received a Bluetooth message that Drive Train would not function. Towed to dealership where problem confirmed. Electric engine ordered along with high voltage wires. Upon installation of these parts it was discovered that the Assay Harness was severely crimped during construction of vehicle at the factory and had crimped (cut) wires. Parts ordered and repaired. Hyundai refused to install new electric motor, only replaced Harness and wires. Please note this appears to be a defective auto as built at the factory.
The contact owns a 2023 Hyundai Elantra. The contact had received notification of NHTSA Campaign Number: 23V589000 (Electrical System, Vehicle Speed Control) and the recall repair was completed by a dealer. The contact stated while driving at approximately 60 MPH with the cruise control activated, she momentarily disengaged the cruise control to slow for traffic. The contact stated that when the cruise control was re-engaged, the vehicle independently accelerated to almost 100 MPH. The contact was able to slow the vehicle by tapping the brake pedal. The contact stated the failure became a recurring failure. The contact stated no warning light was illuminated. The local dealer who completed the recall repair was contacted and informed the contact that there was no available appointment until December 16, 2023, for the vehicle to be serviced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 18,000.
I have contacted the dealer. I am almost ready to get a lawyer. This is the 4th lemon I-??ve been sold. Seat belt is installed wrong. Software updates are available and screaming at me but the dealership Will not call Me back. Two days now. Hyundai finance has treated me Disrespectfully. I have error messages when I enter the car. The hood looks aftermarket and about to pop up. The NHtsa website says this car has recalls but not mine"? What ?" It smells like something is burning from the console. The brake collision is calibrated off. I would have a wreck. It-??s not safe. Period.
Animal chewed the wiring harness causing an airbag malfunction warning and transmission failure. My safety was put at risk because the airbag wouldn't work and the transmission failed while I was driving. The vehicle is being repaired right now with a new harness. Talking with the insurance adjuster. I was informed this was a common issue with this vehicle due to the materials the manufacturer uses. The harness is not properly designed with the proper materials for the environment it is used in.
I turned on Cruise Control at 60 mph and it immediately set itself to 20 mph, braking fast to slow down quickly. This caused the car behind me to slam on his brakes so he would not rear end me. I tried increasing cruise control speed to no avail. I had to turn it off. Once I did not have any cars behind me, I tried once again so I could take a video and of course, it worked as it should. Not five minutes later, my radio turned the volume down to zero, all by itself. 20 minutes later, when I slowed to turn into a parking lot, my car lagged and acted as if it didn't have gas enough to go up a small incline. Pressing on the gas pedal didn't do very much but I made it up the incline and was able to park. I will be calling Hyundai Dealership tomorrow where I purchased the vehicle last year. I do not have any type of pictures or recordings as it just happened and it was a pretty scary event considering I was almost rear ended.
when on a test drive before the purchase of my vehicle, I and my family smelt a burning smell in the cabin. On return from the test drive, we informed our sales person who told us this was characteristic of a hybrid vehicle, and the smell will go away. It has been almost two months and 1,400 miles; the smell is still there. I don't know how and why it comes, but it definitely is smelt from time to time. I cannot duplicate it at will. I did take it to the dealership's service department, they kept it overnight and could not find any issues. When the technician took me for a test drive, it was there when I started the vehicle, but he said he did not smell burning smell, instead he said it was leather smell. I have had several people in my vehicle smell the burning smell, the problem is I cannot duplicate it on demand.
The right back and front windows on this car does not work. There are times when all 4 windows do not work and all 4 doors will lock up and cannot be open from inside nor outside. This is a huge safety hazard. I took the car back to the dealer a total of 6 times. They worked on the car 4 of those six times trying to fix the issue which still exist. They finally told me there is nothing more they can do at this point. I said ok then, so it's clear the car is a lemon, so I would like a manufacturers buy back. They have ignored me. This has been going on since March 5th of this year. I took the car to another dealer for a second opinion and was advised the car is a lemon so I should contact corporate. I was provided the contact information for corporate and so I called and made a complaint. Corporate advised they would have reached back out on June 14th of this year, and to this day I have hear nothing back. I am extremely terrified of driving this car because, what is there is a fire or something, and I can't get out of the car? This car is a real safety issue and all I have gotten from the dealer is disrespect over and over and over. At one point I went back to them letting know again I do not want the car and u was asked by one of their sales person if this is about money. How insensitive. I am paying for a car that I can't even drive. I have parked this car since June 25th of this year and have to now be relying on uber or begging persons a ride. Most time it's very inconvenient. I have tried to speak with the dealer numerous amount of times, but to no avail. I don't know what else to do. Please advise accordingly. Anticipating your favorable response.
My 2023 Hyundai Elantra vehicle displays a low oil pressure message when accelerating. Is this related to the recent recall for the electric oil pump assembly that may overheat and increase the risk of a fire?
The contact owns a 2023 Hyundai Elantra. The contact stated while driving 65 MPH, the rear cross track warning light was illuminated, and applied the brakes independently, causing the vehicle to independently steer to the right. The contact was able to regain control of the vehicle and continued driving. The contact stated he had experienced the failure a total of 5 times. The contact took the vehicle to the local dealer who was unable to duplicate the failure. The contact stated he continued to experience the failure. The vehicle was taken back to the local dealer and to diagnose the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 7,000.
I purchased a car on December 24th 2022 and from the day I left off the lot there were electrical signals showing that the car was malfunctioning. I told [XXX] (the dealer) what was taking place and the dealership never called me or tried to assist with any problems. For months the signals were coming on and off and my last straw was when my windshield wipers stopped working in the middle of a rain storm after I had just made an in person complaint for the 3rd time about my electrical issues on the car while at the dealership on May 13th 2023. I had just been told there was nothing they could do and I called them upon leaving to tell them I could not see while driving because my wipers were not working. They told me to just go home. [XXX] (New car sales manager) hung up on me 5/17/2023 after telling me I am making assumptions when I was shown proof that the car had issues by the service department when they finally serviced my car about my complaints on 5/16/2023. He told me he was never made aware when I emailed the service manager all of my proof the day prior. I called 5 times before I could actually reach [XXX] who would have been [XXX] supervisor. They even hung up on me prior to speaking to him. I am completely disgusted & I do not feel safe in this car. [XXX] did not want to give me anything in writing that he was saying over the phone. He would not even send me an email. I don't feel valued I feel used. At this point I don't even know or have faith in this company. I am so hurt and as I told him if I were to die because of the issues then maybe he would have took accountability instead of blaming service or anyone else. I even contacted Hyundai corporate and they said there is nothing they can do because the dealership is a family run private Hyundai dealership. I have proof of all records and I will be attaching it. Attached shows different mileage dates, of incidents, official text and emails that were unanswered. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)
A D V E R T I S E M E N T S
- Orlando, FL, USA