This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Multiple times driving on highway at posted speed limit and vehicle displays emergency braking system and just comes to complete stop on highway with oncoming cars going 65mph. Has happened 3 times before.
1. What component or system failed or malfunctioned, and is it available for inspection upon request" Ans: The Forward Collision Warning didn't detect any vehicle ahead of me at the time of collision which caused the crash. 2. How was your safety or the safety of others put at risk? Ans: Me and my co passenger were luckily not injured but got almost killed during the collision. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Ans: The dealership or the Hyundai Motor America couldn't replicate this issue. They didn't answer the question to why the detection didnt happen during the crash and why my Automatic Emergency Braking failed. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Ans: Yes, Hyundai Motor America had a 3rd party company named Bosch inspect the vehicle to check for any fault during the time of cash. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" Ans: No there was no warning signs displayed during the time of collision and no signs after the collision as well. Funny part after the collision my front bumper came off, my headlights broke, and many other components were damaged like my air conditioning and my seat heater and stuff but none of those issues showed in my blue link report(a report that shows any signs of warnings or crash detection's) that came to me the next business day in my email from Hyundai.
While driving in a straight line my brakes and brake pedal were activated without any pressure being applied and maintaining about 45 mph. I pulled over to check the car and see if there was anything stuck in the wheel well and saw nothing. I got back in my car and proceeded to drive 2 blocks where i then went to park and upon turning left to pull into a parking spot my car immediately stopped and indicated that the emergency brake had been activated. I had not touched the brakes or the hand brake whatsoever and using the handbrake to turn on and off the emergency brake did not fix this i had to just wait until it was released. Upon researching this other drivers of the same model and year have experienced this problem in more dangerous situations on the freeways and at high speeds. I believe the problem has to do with the emergency brake being activated due to an electrical problem.
My car has done 4 false automatic emergency braking incidents while I was on the freeway (all times). There was no vehicle in front of me or the sides and my car started applying emergency brakes with a message pop up on the digital dashboard. Looks like the system is falsely detecting there is a car in close proximity. When this happened, I noticed the back car hit the brakes and immediately switch lanes. The sudden brake could cause a collision. The car allows me to take control after a couple seconds but when the warning appears I can not. I have not reproduced or verified the case with a dealer but the instant has happen 3 times in the past month. It has not been inspected by any other parties.
My car has 11000 miles. 6 times I have had the emergency braking come on when there have been no cars close to me (4 times by 3500 miles and twice from 3500-11000). One time no other cars even in sight. I have been on the freeway and on side streets, so from 20 mph to 65-70 mph. It is startling and I'm afraid will cause me to get rear ended as it's instinctive to step on brake when this happens. I mentioned this to the dealer I purchased it from at my 3500 and 11000 mile oil changes and they said they couldn't reproduce it and everything was fine. It's only happened 6 times in 11000 miles so it is unlikely the dealer will be able to reproduce. But especially going freeway speeds it is not safe to slam on breaks for no reason and I am afraid of getting rear ended. I was looking online to see if this problem had been reported and someone with the same issue was recommended to report it to this site, so I am doing the same. Thank you.
- Scottsdale, AZ, USA
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On two occasion vehicle abruptly shuts down leaving me with no control of vehicle. 1st incident, i was turning corner when car made a loud screeching noise and completely shut down, i had no control over breaks or steering. Car sat for several hours before i could start it up, i did attempt to drive it down the street. I called to have vehicle looked at by dealership. They were unable to duplicate what happened. I received car back drove it for 2 weeks and then same thing happened, this time I was on a busy road when it shut down making loud screeching noise. I let vehicle roll while i struggled to pull over. I had no control over vehicle something is triggering vehicle to shut down. I am very concerned this will continue happening and it could result in a serious injury or fatality. Dealership as of today has no resolution to this problem, they still have my vehicle in their shop.
The contact owns a 2023 Hyundai Elantra. The contact stated while driving 65 MPH, the rear cross track warning light was illuminated, and applied the brakes independently, causing the vehicle to independently steer to the right. The contact was able to regain control of the vehicle and continued driving. The contact stated he had experienced the failure a total of 5 times. The contact took the vehicle to the local dealer who was unable to duplicate the failure. The contact stated he continued to experience the failure. The vehicle was taken back to the local dealer and to diagnose the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 7,000.
Driving approx 40 mph on city street with no cars in front of me. Car dash flashed red advising engaging emergency braking and then did. Brakes applied for a couple of seconds and then stopped and warning went away.
1. False Emergency braking when car from back side passing. Today I was driving in the left lane (lane 1) at ~43MPH. There was no vehicle in front of me and I saw a vehicle applying emergency brakes with a message pop up. At the same time there was a small truck passing me from behind in lane 2 at a higher speed than me. Looks like the system is falsely detecting there is a crash from back and applying brakes. Please also see the other users story on below links. Thanks, Anil https://https://www.hyundai-forums.com/threads/2021-elantra-sel-emergency-brake-engages-for-no-reason.680150/
A D V E R T I S E M E N T S
- Houston, TX, USA