This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Anti theft system does not have standard engine immobilization, highly theft rate, owner at risk of danger while using vehicle if car jacked which is a high possibility since the Kia boys posted how to steal this particular vehicle. Hyundai will upgrade the anti-theft system but will not allow you a free FOB for activation of new anti theft system if the car was purchased used with no FOB, thus preventing Driver from the service campaign recently sent to particular owners/lessees. This is a safety issues as it has been broadcasted via social media to target drivers with these vehicles for car jacking
I am contacting you regarding Service Campaign 993 (Atni-theft software upgrade). My car was stolen on March 7th, 2023 due to a lack of the required safety system on anti-theft software and immobilizing. Although, the recall updates and adds the mentioned safety issues, However, my war was stolen due lack of these safety systems. The car was recovered by police, however, it is damaged (Window, ignition cylinder, body of the car, bumpers, etc) I did contact the Hyundai customer care center, and I was told that Hyundai is not going to reimburse the cost of the repair of the damages to my car (although the safety issue in their Elantra cars caused this accident). I believe they should be responsible for any theft damages to the car because of the safety issue in Recall 993. Please let them know that it is not the owner's responsibility to pay for the damages that occur due to the lack of the required safety issues in their product. I am requesting the issuance of another Recall which reimburses all repair costs due to theft damages to the cars related to the safety issues in Recall 993.
- Towson, MD, USA
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- Chicago, IL, USA