This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Air bag light will not turn off so I-??m not sure if the air bags work. Oil is going missing from the car causing it to suddenly shut down. It also makes the rpm-??s go really high (close to 5,000) when trying to go up hills or accelerate. I don-??t see a leak, or puddles under the car, nor black smoke.
I am writing to formally lodge a complaint regarding the ongoing recall issue with my 2017 Hyundai Elantra. I am extremely frustrated and disappointed with both Hyundai and the dealership-??s handling of the recall and the associated repair costs. We received a recall notice for our vehicle last year, at which point we promptly took the car to the Hyundai dealership. Despite multiple attempts to address the issue, we have experienced significant delays, poor communication, and no clear resolution from the dealership or Hyundai. After several months of waiting, we were informed that the recall, which pertains to paint damage caused by a manufacturer-??s defect, would cost $3,200 to repair. Furthermore, we were advised that we would be responsible for an out-of-pocket expense of $1,000. We find this situation both perplexing and unacceptable. As consumers, we should not be burdened with costs related to a defect that is clearly the responsibility of the manufacturer. We purchased the vehicle in good faith and expect the manufacturer to uphold its responsibility for repairs related to defects covered by recall notices, especially when the problem is identified after the warranty has expired. The fact that Hyundai is only offering to cover 60% of the repair cost is unreasonable and further exacerbates our frustration. I am requesting that the National Highway Traffic Safety Administration (NHTSA) investigate this matter and hold Hyundai accountable for its failure to resolve the recall issue in a timely manner, as well as its refusal to fully cover the cost of repairs related to a defect for which we should not be responsible. Please consider this letter a formal complaint, and I kindly ask for your assistance in resolving this matter promptly. I both dealership and Hyundai corporate admitted they sent the letter after the warranty expired. We-??ve been dealing with this issue for over a year. Thank you for your time and attention to this matter.
White pearl paint peeling exposing metal while advancing and getting larger. Had issue shortly after purchasing the car and was addressed by dealership. Just got recall notice and VIN search showed it was covered since paint is peeling on the rear of the roof now. Different dealer but in same dealership says Hyundai refuses to honor recall because the front part of the roof was already repainted. This was before the recall was issued and was done for the recent purchase. The safety issue is that if not addressed, the roof will rust and damage the structural integrity of the cabin. When I just did a search, NOW there are no paint recalls for my VIN after inquiring about the fix with Hyundai customer service.
- Santa Clara, CA, USA
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The engine of my vehicle malfunctioned. It is available for inspection upon request, it will have to be towed. The problem put myself and others in danger as the car stopped as I was driving in the middle of a 3-lane highway in the far left lane. Others were put in danger as they had to swerve to avoid hitting me. That itself could have caused a chain collision as other vehicles in the middle lane were put in danger. I was also at risk to get rear ended as one might not notice that my speed has stopped increasing. I have already had it towed to a local Hyundai dealership and auto shop; both said it needs a new engine. Towing receipt is shown below. I had no warning lights on my dash prior to the engine failure. A battery light and check engine light appeared after I was able to safely pull to the side of the road and try to start the car again.
The car doors on my Hyundai Elantra often have jammed frequently jammed the front door was repaired when A few weeks later the back driver side door also jammed and could not be opened from the outside Unless you pushed in and pulled out. Then it finally jammed altogether and would not open. If there were an incident and someone needed to get into the car to get my child out they would be unable to.
The rear passenger door will NOT open from inside or outside. The front passenger door will ONLY open from the inside. This is a safety concern with young children in car seats in the back or for general emergencies. F on my research this is a common Hyundai issue.
I'm having issues with my car and I don't feel safe riding in it. While driving it start to coast. If I make a turn it shuts down. I am having some of the same issues some elantra having but because the VIN# doesn't show a recall I'm penalize for having this car.
For a little over a year now, my back doors do not open on my Hyundai Elantra. The child lock is not on. Also in the past year, my passenger and driver door do not open. I have to go back and forth on the handle 20-30 times before my door opens. I have changed the battery in the key fob and I have tried unlocking my doors with the actual key with no success. Sometimes if they do not open I have to go through my sunroof. This is such a safety issue it-??s insane. I-??ve called Hyundai dealerships but they said they will need to keep it for 2 weeks. I do not have any other vehicle to just leave it there for that long. Please help.
Some bad guys tried to steal my 2017 Hyundai Elantra. They broke the ignition from the steering column to gain access and try to start the vehicle. This is the same issue that still happening after 3 years from the Kia/hyundai boys ticktock hack. The federal gov need to intervine. This a very concerning safety issue. The cars are getting to easy to steal. We as consumers can do as much we can, but has been very difficult. It-??s not fare for all us to paid for cost related to this issue (cars without immobilizer) like Hyundai and Kia-??s. This 2 company-??s should paid and respond to the gov and the customers for their fatal flaw in designing this cars.
My passenger doors will not open from outside or inside when it is unlocked. It sometimes open when it wants but it causes trouble if I would have to get out of the car.
My back door on the driver side does not open at all from inside or out but the window still works, and the passenger side front door only opens from the inside
Driver's side door will not unlock. The other 3 doors unlock, but I have to go over to the passenger side and reach across to unlock the driver's side. I am an elderly female and it could be very dangerous out in a parking lot to be a victim of theft or violence. There should be a recall. Mileage is 81,000 and it's a 2017 Hyundai Elantra.
Front passenger door doesn't open from the outside and rear left door won't open from the outside or inside of the car.This is a safety issues and I have kids, my son also has Autism.
My 2017 Hyundai Elantra has problems with the ignition coil packs, sensors and engine. The car stalls at lights. It idles very rough and shakes when driving. Acts as if it will stall on the highway and extremely slow acceleration. Dealer told me there was metal parts in my oil, oil was thick sludge and that I never changed the oil. False and I have the oil change receipts to prove my oil changes. I have taken the car to the dealer numerous times for the stalling and no acceleration problems. Dealer can never get the codes or replicate the issues.
My passenger rear door in my 2017 Elantra won-??t open from the inside or out. Nothing is making it open. I looked it up and it-??s very very common in this year of Elantras. I believe it should be a recall because it-??s a safety issue. My baby is on that side of my vehicle. Seeming it-??s a problem with a lot of Elantras right now how can we get this issue resolved? It-??s going to cost me $300 just for Hyundai to take the door off and see why it-??s doing this.
A D V E R T I S E M E N T S
- Cape Girardeau, MO, USA