This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am filing a complaint regarding my white 2017 Elantra because Hyundia refuses to address the peeling paint issue on the hood. The paint is literally falling off. I tried to have it fixed under the original warranty - Plano Hyundia Huffines said it was not covered - This was not true, and it could have been fixed. I know this because I received an extended warranty notice (TXXW) specifically addressing the paint issue. I took the car to the dealer, and they again stated it's not covered - too much time had passed....I just received the notice 2 weeks prior to the appointment on 2/25/23 at 10:30 am CST. I am looking to simply have my hood painted / repaired and i cannot get anyone to be accountable to the poor quality of this car's paint.
Door exterior handle will not open after the car is locked and then unlocked. It takes multiple pulls after unlocking door and door will not open until 4-5 pulls are taken to get door open.
So my car has big patches of bare metal were the paint has peeled completely up bubbled up. Also my engine just started a knocking noise with no warning symbols or anything now I'm going to have to replace the motor. My car doesn't specifically have any recalls but I beg to differ that damn near every one of these cars that they have made has the same problems regardless of the vin
What component or system failed or malfunctioned, and is it available for inspection upon request" "Paint flaking/chipping" How was your safety or the safety of others put at risk? "No safety concern or issue" Has the problem been reproduced or confirmed by a dealer or independent service center? "Not currently" Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? "Insurance representatives" Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" "No. Failure was noticed after traveling through foggy weather after reaching destination"
For over a year, the front driver's side door handle has not worked properly. I would have to yank the door repeatedly, even while unlocked, to open it. Eventually this led to the plastic fracturing, and then breaking off completely when an auto tech tried to open it. Now, despite absolutely nothing having damaged them in the meantime, the front passenger side door handle has to be pulled on as many as 20+ times to open from the outside, and the back driver's side is not opening from the outside at all. The only functioning door is the passenger's side rear door. I have read multiple reports of other drivers whose doors are not opening from the outside OR the inside. This could not only make it so I am entirely unable to drive the car due to a complete inability to get inside (unless maybe I'm able to crawl through the trunk?), but also a serious safety hazard endangering anyone who might be stuck inside the car. Even if I replace the actuators I can't know that it won't just happen again. Along with that, the car has had a consistent problem with overheating despite several attempts by auto techs to fix the problem. Even at the "qualified" Hyundai dealership, the techs could never figure out the problem. I paid to have an independent mechanic replace the thermostat, in the hopes that it would repair the problem. It seemed to work until 2 weeks ago when I stopped the car, and after roughly 2 minutes idling it was overheating and I had to turn around. The approximate date I'm adding is just the date the auto tech ripped off the door handle, because these have been persistent and ongoing issues.
- Savannah, TN, USA
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Issues with the front, passenger, and back passenger door randomly stop opening. From the inside and outside. Heard many complains about others with this same vehicle. Safety hazard due to not being able to open the door to get out incase of emergency, or even in if need be.
The problem has been persistent since 70,000 miles. The drivers side passenger door is unable to be opened from the inside and outside, most of the time. The car is available for inspection. Malfunctioning doors is absolutely a safety issue. If the car is involved in an accident the fastest way to get people out is by unlocking the doors and opening them. That cannot be done here thus it requires first responders to used spreaders and cutters to open a door that should be functional. The car is going to the dealership in a few days.
I have white paint and my vehicle has 30,000 mi and the paint is peeling off of hood and now roof I have contacted Hyundai and dealership with no satisfaction
The rear door on the driver-??s side will not open from the inside or outside. This was not the result of a collision or incident. A quick online check revealed this to be an issue with several Hyundai vehicles.
Bought 2017 Hyundai Elantra in May 2020 car had no paint peeling at Odometer reading 82,888. In October 2020 the paint on the hood of the car near the headlights started peeling the odometer reading was about 92,897 at that point. A couple months later the roof next to the windshield start peeling too. Now those spots have grown each time it rains. These spots are now starting to rust. Obviously this is bringing down the value of the car. Not to mention it makes the car look terrible. After I bought the car I went out and put new tires and wheels on it plus other accessories to make it stand out only to have the paint start peeling and have it look terrible. As a consumer I should not have to pay for Hyundai mistake in painting thier cars incorrectly.
I bought my car in 2019 with about 18k miles. My paint started peeling off of my hood and my roof at the beginning of 2021 at 40k miles. Hyundai pretty much told me too bad so sad since I was over 36,000 miles. I have paid to have it fixed multiple times and the paint is still peeling off. I am unable to wash my car without my paint flaking off. I even vinyl wrapped my roof myself to keep the paint from peeling more and rusting. There is discoloration where the paint has peeled off. I read online that if the vehicle rust the Hyundai will fix it however they refused to return my numerous calls and emails and voicemails to the supervisor at Jim click Hyundai in Tucson.
Car has failed to turn over/start on numerous occasions. It will take multiple times to turn over before it fires up. Car has also been very jerky in 1st gear aka going slow. Rough jerking spasms at 10mph or such. Car has also lost power numerous times while driving at high speeds.
My 2017 white pearl quartz ELANTRA started to peel in January 2022!! The hood and roof is just horrible. The dealership does not want to do anything about it. I bought this car brand new! This is a paint defect and Hyundai knows it!! This should be recalled!! Tons of other vehicles are just like mine! It-??s ridiculous!
I own a 2017 Hyundai Elantra Pearl White color. The car has around 40,000 miles on it, and I have paint peeling issues on the hood and the roof. I don't think car paints should peel off this easily. Considering the amount of peeling, I don't think this is natural wear and tear issue. I heard from someone that Hyundai's water based paints had some issues, but since the company is not speaking up for his matter, it is difficult to know what the actual problems are. I would expect Hyundai to step up and deal with this issue :(
A D V E R T I S E M E N T S
- Plano, TX, USA