This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving my 2014 Hyundai Elantra it started to slow down, and the check engine light came one along with the a flashing oil light. I found it funny because I had just had the oil changed 1 week before. The next thing I knew the car just stopped mid driving in heavy traffic on the freeway.. I had it towed back to the mechanic and they checked everything out and I was told I needed a new engine. I don't see how when I keep my matience up on my car. But as I look up things on the internet I see the 2014 Elantra is giving alot of people problems when it comes to the engine. And I am not sure why Hyundai has not done a recall on the engines here in the us but have done so in canda and overseas. I am a medical retired service member and on a fixed income. So paying 1000S of dollars for a new engine is not in my budget. Nor buying a new car... Hyundai has been great with customer service thus far but now I am frustrated and sick to my stomach with the way I have been treated. Thank you for nothing...
The motor started making a clicking noise very faint at first then over time it got louder then the engine light came on we had the car towed to the dealership we purchased the car. We were told that it needed a tear down to determine if the car needed a new engine they did that, then we were told since we were loyal customers had purchased 3 cars from massey and it had 104,000 miles 4 thousand over warranty that Hyundai would probably cover part or all of the cost! we were told that if Hyundai didn't cover the cost that it would cost us a couple of thousand dollars!...so we told them to fix the car Hyundai was going to cover some of the cost didn't know how much though! we were never told...and we've never been told how much Hyundai covered. The car needed a few minor repairs like the serpentine belt which we needed to pay for but we ended up paying $2300 dollars we have talked to other Hyundai owners that have had similar problems with their engines just wanted to know if there were any recalls for the engine?
The contact owns a 2014 Hyundai Elantra. While making a right turn at 15 mph, the engine started to stall and hesitated until it ceased. The vehicle was taken to napleton's auto park of urbana (located at 1111 napleton way, urbana, il 61802, (217) 367-1222) who stated that diagnostic testing was needed. The vehicle was taken to an independent mechanic who diagnosed that the transmission needed to be replaced. The manufacturer was not notified. The failure mileage was 100,500. The VIN was invalid.
I am the second owner of a 2014 Hyundai Elantra that now has 72,000 miles on it. After experiencing recent issues within the engine of this vehicle, I took it to dave hallman Hyundai in erie, pa where it was determined that the vehicle needed an engine replacement. It was also decided that I would pay the costs of the labor, which totals $2,345. During this experience I have found that Hyundai sonatas, sante fes, and Elantras across the country are experiencing the same issue. As a matter of fact, when I initially took my vehicle to a local mechanic, employees were also working on a Santa Fe that had experienced engine failure, leading me to question the quality of these vehicles when the issue is so prominent. In the past 4 years I have bought two vehicles from Hyundai, but for reasons beyond my control, have had to replace the first and now potentially the second. Moreover, I have been without a vehicle for four weeks now. I was informed a case manager could assist me, but of the multiple Hyundai representatives, none were able to provide even a phone number. Eight days after representatives told me the case had been submitted, the case manager contacted me only to tell me he could offer no assistance. I was not informed my case would be deemed void in two days, but just happened to call and check. I understand Hyundai maintains policies around the service that can and cannot be provided to second owners. I also understand that as a second owner, my vehicle's warranty would have expired 12,000 miles ago. However, I am asking that Hyundai correct its mistake and pay full price for selling a defected product that inhibited the safety, reliability, and quality of my vehicle. There is no reason my car should have completely failed this early on. I do not feel Hyundai's customers are responsible for paying to correct such a prominent mistake.
- Erie, PA, USA
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This is now the third time that my car has completely cut off on me while driving and it seems like every time this happens there is always a burning smell coming through the vents. I do not feel safe driving this car at all. Hyundai does not seem to care about their customers at all.
The contact owns a 2014 Hyundai Elantra. While driving at unknown speeds, the vehicle lost power and made an abnormal ticking noise. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who stated that the engine block needed to be replaced. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 101,000.
While driving the car, the engine would randomly shut off. This happened 3 times while driving and 1 time while stopping. When sitting in park, the oil light stats to flash. After taking it into a dealer, they informed me the engine would need to be replaced. There is only 112,000 miles on a 2014 car. It has had regular oil changes and kept in good condition. This looks to be an issue with the engine Hyundai puts in their vehicles. The same problem has been reported by many people.
For a couple of months now my car randomly won't start. After a few tries it finally does. I thought it might be just on colder days but it happens randomly. I changed the battery as per the suggestion of the dealer and it still randomly won't start.
Driving on freeway at approx 70 mph. Care shuts off and goes dark. Managed to pull car over to shoulder. Got out of car and engine compartment was on fire. Was not hurt but car and everything in car burnt and was total loss. Found out after that people have reported about Hyundai fire issue's.
Takata recall on 9/23/2018, about an hour after a rainstorm (car was garaged during storm) my car was in motion at 40 mph in the left lane on a curve of a southbound interstate exit I275. The car suddenly went sideways, and began fishtailing. I tried to pump the breaks but they were not working. The vehicle then smashed the front side of bumper into the guard rail, and pushed me across two traffic lanes. The vehicle stopped in the right lane, facing North in a southbound exit. I tried to put it in reverse to get into the shoulder, and there was no acceleration. The engine had shut off on me while driving on the interstate. I do not know what failed the engine, or why it shut off. Hyundai corporate was contacted and they opened a case, and performed a full inspection. On 11/12/18 Hyundai claimed "we cannot agree that the accident involved a product defect and are declining any financial assistance." A third party mechanic was then contacted, and found code C1555 and a failing vvti cylinoid. There is no recall. There is no way to prove this car is unsafe with the routes I have taken so far. I will not accept this answer. The engine of this car shut off and could have been fatal. It is also terrifying to think about who would to be blamed for such a fatal or dangerous accident since Hyundai "couldn't find any defect." I asked for results of the scan and the case manager, christina replied that I am not authorized to see them, for "results are for proprietary use only." This company needs to own up to their risky product!
The contact owns a 2014 Hyundai Elantra. The contact stated that the vehicle jerked and moved abnormally as a noise was heard coming from the engine compartment. In addition, the check oil indicator illuminated. Pugi Hyundai (1866 ogden ave, downers grove, il 60515, (630) 964-9500) indicated that an oil consumption test would be needed. The dealer stated that the vehicle was eligible for a replacement engine due to the warranty. The dealer provided the contact with three loaner vehicles. The manufacturer was contacted. The contact had been waiting for the part to arrive for months. The dealer and manufacturer indicated that the part may become available in mid January of 2019. The failure mileage was not available.
The contact owns a 2014 Hyundai Elantra. While driving 40 mph, the vehicle stalled without warning. The contact stated that the vehicle fishtailed, struck a guardrail, spun around, and traveled across several lanes of traffic. The contact was able to restart the vehicle after approximately 45 minutes. The driver sustained minor neck and back injuries, but no medical attention was received. A police report was not filed. The vehicle was taken to fitzgerald's countryside Hyundai (27419 us hwy 19 N, clearwater, fl 33761, (888) 794-1694) where the manufacturer sent a field inspector to diagnose the cause of the failure, but no failure was found. The approximate failure mileage was 70,000.
The contact owns a 2014 Hyundai Elantra. The contact stated that the vehicle failed to start. There were no warning lights illuminated. The contact called the local dealer prestige Hyundai (768 E chester St, kingston, NY 12401 (845) 339-3313) where the contact was informed to schedule a service appointment. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 64,000.
Engine failure due to oil shavings damaging engine. Manufacturer skipped a step in this process. Engine ticks when accelerating and shakes. Manufacturer even diagnosed the engine needing replacement but will not replace it under warranty because I am the second owner. I have maintenanced the vehicle regularly and kept it in good condition
On December 8, 2017 I purchased a 2014 Hyundai Elantra coupe. On August 3, 2018 while driving on the highway the car started making rattling noises. I pulled over and the car shut down. I had to have the car towed. I contacted the Hyundai corporation. I was instructed to take the car to my local Hyundai dealership. The Hyundai contact stated that it was not normal that a three year old Hyundai automobile engine should die. The Hyundai contact stated that my local Hyundai dealership should perform a pa. Pa is a prior approval. The pa was performed and along with the Hyundai dealerships director of service kevin anderson support, and agreement of abnormality, the pa was submitted. The pa came back as denied stating 'excessive mileage'. the director of service disagreed and resubmitted the pa. The case was elevated to a Hyundai corporate case manager by the name cameron. Cameron rejected the pa as well but changed the reasoning to 'mileage over warranty'. the whole reason for the pa in the first place was because the car was out of warranty. I at this point on August 31, 2018 overnighted a letter to the CEO of Hyundai Mr. Kyung soo lee. To date I have received no response from the Hyundai corporation. In speaking with the dealership service director I was informed that at his dealership alone there are 5/6 Hyundai Elantras that have lost their engines. He also informed me that the Hyundai sonata has an open recall on the engine. He stated that the engines for both the sonata and Elantra vehicles are currently back ordered for a term of at least 1 to 2 years. In my personal online research I have found complaints of the exact circumstances happening to the Elantra engines: Highway driving, no warning indicators, rattling noises, vehicle stopping, and engine dead. I am enclosing the CEO letter along with the pa documentation.
2014 Elantra GT manual 6 speed, purchased 8/6/18 with 31,636 miles from a non Hyundai dealer in Massachusetts. I live in upstate NY. The car came with a 90 day or 3,750 mile dealer warranty, and is still under the factory warranty up to 60,000 miles. I'm the 2nd owner. At approx 34,500 miles, on 10/5/18, while accelerating uphill, the engine began to make a sharp and loud rapping and squealing noise and lost power. I was in heavy traffic on a country road with no where to stop, but I managed to pull over after coasting downhill for approximately one mile. I checked the engine oil immediately and there was no oil showing on the dipstick. I called my wife to come and pick me up and asked her to bring 3 quarts of sae 5-20 oil as indicated on the fill cap. It took 2 quarts of added oil for any oil to show on the dipstick, indicating that there had been significant and excessive oil consumption in the 2 months from my date of purchase, at which time the dipstick indicated that the oil was at the full level. The car had an oil change prior to my purchase per the salesman at the dealership where I bought the car. There were no warning lights on prior to the engine failure, and non came on afterward. The car is at a local Hyundai dealer being diagnosed. The Hyundai dealer provided me with a loaner car "for the duration", that they told me was included as part of the factory warranty and would be free of charge. I suspect a crankshaft bearing, con rod bearing and/or wrist pin failure, and seized piston(s) due to oil starvation.
As I was driving my oil light came on, it was flickering on and off then all of a sudden my car just stopped and the check engine, battery, and oil light came on. I took it to the shop the told me it was the battery, so I replaced it. 2 months later the same thing happened and I was told it was the fuel pump, so I replaced the fuel pump, and had the oil changed. Now it's been 3 months and I am having the same issue. I love my Elantra but this issue is causing me more money and time. No codes come up when they hook it up for diagnostics so this has to be an issue with a faulty part in the car.
A D V E R T I S E M E N T S
- Lauderhill, FL, USA