This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall on 9/23/2018, about an hour after a rainstorm (car was garaged during storm) my car was in motion at 40 mph in the left lane on a curve of a southbound interstate exit I275. The car suddenly went sideways, and began fishtailing. I tried to pump the breaks but they were not working. The vehicle then smashed the front side of bumper into the guard rail, and pushed me across two traffic lanes. The vehicle stopped in the right lane, facing North in a southbound exit. I tried to put it in reverse to get into the shoulder, and there was no acceleration. The engine had shut off on me while driving on the interstate. I do not know what failed the engine, or why it shut off. Hyundai corporate was contacted and they opened a case, and performed a full inspection. On 11/12/18 Hyundai claimed "we cannot agree that the accident involved a product defect and are declining any financial assistance." A third party mechanic was then contacted, and found code C1555 and a failing vvti cylinoid. There is no recall. There is no way to prove this car is unsafe with the routes I have taken so far. I will not accept this answer. The engine of this car shut off and could have been fatal. It is also terrifying to think about who would to be blamed for such a fatal or dangerous accident since Hyundai "couldn't find any defect." I asked for results of the scan and the case manager, christina replied that I am not authorized to see them, for "results are for proprietary use only." This company needs to own up to their risky product!
While driving on the interstate the traction control light flickered and speed started to decrease to around 40 mph. I was unable to accelerate and had to pull over and shut the car off. After I restarted the car I began to drive again and the light flickered more while driving. The weather was sunny and warm. No wet roads. This has happened 3 times now. Each time has been on the interstate.
While driving straight on interstate at 65mph when the traction control light came on for over 30 seconds and drastically slowed the vehicle to under 20mph. Weather conditions were completely dry and road surface was smooth. Hazard lights were put on to warn other drivers from possible collision and I pulled over. This has happened on two occasions in a 3 week period. Car was taken to dealership where they said no codes came up and they could not replicate described problem. A recall was issued in 2011-2012 for similar issue on same make and model.
- Fort Worth, TX, USA
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The ESC (traction control) randomly comes on while cruising at highway speeds on straight, level, dry roads (often on interstates). Sometimes the ABS lights also light up. Brakes are applied and power to the engine is suspended making the can nearly impossible to control properly. My car has been in the shop now under warranty for over 60 consecutive days and the dealership and Hyundai cannot determine the reason for this malfunction. After repeated requests to have the car repaired under warranty, this car has been in an accident and I have asked Hyundai to determine the relevance of this repeated malfunction in the accident where the car would not stop quickly enough to avoid another motorist. This car was purchased used with 20,185 miles on it and currently has around 22K miles and is under a bumper to bumper warranty.
After less than 2 years, the car battery dies and disables the control of this particular car and year. Many customers, according to reviews, seem to have the same problem. Should the battery falter when driving on a highway, serious accidents could result. My vehicle was moving at a slow pace in the parking lot when the battery died. I lost control of the car. I was not expecting the battery to die as it is only about 18 months old. I do not have a picture. The car is at the dealership.
The issue is with the steering. No power steering, very hard to turn the steering wheel. Called the dealer. Brought the car to the dealer. 08/04/2015. Diagnose: The steering wheel and column all need to be replaced. The make of this car is a 2014 Elantra GT with only 6400 miles. 08/21/2015 still waiting on the part that is back order to come in.
The contact owns a 2014 Hyundai Elantra. The contact stated that the vehicle failed to start and stalled without warning. Also, the vehicle veered to the right and vibrated excessively at high speeds. The dealer was made aware of the failure, but declined to perform the repair. While driving 30 mph and making a left turn, the contact's vehicle crashed into a tree after it was rear ended by another vehicle. The air bags failed to deploy. A police report was filed. The contact sustained a mild concussion and received medical attention. Both the dealer and manufacturer were made aware of the failures. The failure mileage was 1,580. Updated 7/7/15 updated 10/05/2017
This has happened about 4 times, but yesterday was the latest. While driving on the turnpike at 75 mph, the traction light came on (which is for the ESC) and the car immediately de-accelerated to about 35 mph. I had no control over the car could not accelerate or brake. The car made a grinding noise and sounded like it had a flat tire - it was hard to maintain control of the car. It finally returned to normal. I took the car in to the dealership today and they checked the computer system and the sensors on the engine, transmission and traction control and found nothing wrong either by computer error codes or by visually inspecting the parts or sensors. So, I have no recourse other than calling Hyundai and getting a case set up so that it can be documented.
While driving at highway speeds, the rear of the 2014 Elantra consistently sways and at times causes vehicle to actually drift into other lanes which is a huge safety issue to me and my family, my fiancee is actually fearful of driving this car as I am. We have had the car back at dealer and have been told it's the way the car is made. I actually spoke on phone with Hyundai motors eastern seaboard district manager [xxx] ( his phone number is [xxx] )and claims he has never heard of the swaying issue. I feel I am loosing control of car and possibly going to have accident, seems like manufacturer won't do anything until someone is killed because they refuse to accept responsibility and issue a recall. For the money I paid for this car I feel I got ripped off. Hyundai needs to be sued in court. If anyone is interested in getting a class action lawsuit going please contact me, my email is [xxx] we have rights, let's band together and force Hyundai to fix problem before someone we love gets killed by Hyundai's refusal to fix this extreme safety issue. If enough of us stand together we can win, Hyundai doesn't care about our safety or the safety of our loved ones riding in these cars. So email me and let's get this lawsuit started before someone gets hurt or killed, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
On 5/30/14 I purchased a 2013 Hyundai Elantra close out with 54 miles on it. At 4300 miles I lost all control of the steering and the car went across 3 lanes of interstate 3 times before I regained control of the car. I returned the car to the dealer and had to "trade it in" to get a different car. I left the dealer with a 2014 Elantra limited on 7/21/14 having to pay them an $4500 extra. The 2014 felt better on the road now at 1300 miles I start felling the same fish tailing feel when the car is going interstate speed 70mph. As I write this the car now has 1944 miles and the condition is getting worse. I drive the same interstate everyday and the road conditions have not changed. I no longer can drive this car interstate speed, I now have to drive it at no more than 55mph. The 2013 did this fish tail or wander also, and just before it went out of control it did it sharply for no reason. Now I have concern this will happen with this car also as the symptoms that are starting are the same. I called Hyundai customer care and filed a complaint, they said they would do what needed to be done to fix this issue. The wobble and unstable feel driving this car, is a very on edge unpleasant ride as one does not know if it will lose control. I do not know if it is the steering or the stability control or even the suspension that is the issue. You can't feel the wobble in the steering wheel, you feel it though out the car. I have now had two Elantra's driven them a combined mileage of 7000 miles in 8 weeks and both have the same issue. Something is very wrong with the control of these cars and there needs to be a recall, I can't be that unlucky to get the only two cars out there with the same issue.
A D V E R T I S E M E N T S
- Arlignton, TX, USA