CarComplaints.com Notes: We're not used to seeing any major problems with Hyundai, which makes the early signs of trouble with the 2013 Elantra very surprising, in a bad way.
Early trends show problems with the steering wandering / pulling to one side along with premature tire wear. Elantra owners have tried sensor adjustments, wheel alignments, even replacing axles, most with no luck. Hyundai has made vehicle buybacks through arbitration, but that rarely works out well financially for owners in the end.
Also there is a pattern of complaints about the 2013 Elantra brakes grinding at very low mileage. It seems there was a bad batch of OEM pads & rotors, but so far Hyundai is not doing a recall. Instead Hyundai issued a TSB & dealers have been replacing pads & rotors on a per-complaint basis.
The final straw is that for several years in a row, Elantra owners report significantly lower gas mileage than the EPA estimates, & there's a small trend of engine problems.
10.0
really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
18,067 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Hyundai came with kumho tires. Just a little over a month old and one of the tires is defective. Dealer and Hyundai say it is not their problem, call the manufacturer. Tire has a ping pong ball size buldge. Manufacturer is rude and says sorry but we don't care. Sears says that all the other manufacturers they deal with (Goodyear, Michelin, etc) would cover but they always have problems with this company. They have many unhappy costumers but don't seem to care. I suggest Hyundai think about the fact that a supplier with this attitude also reflects badly on them.
I purchased a new 2013 Elantra GT in may of this year. A week after taking it home the tire pressure light went off while driving. We pulled over & immediately blue link sent an alert telling me a malfunction in my TPMS was found & to take the car to service asap. Took it to the dealership & was told that is was a simple learning failure. Reset code & was sent on my way. The next week the car did the same thing with the TPMS. Back to the dealer it went. Had it scanned again. Was told nothing was wrong & they cleared the codes thru blue link. I was then told to just ignore it & it should be ok. Mostly it is just electronically interference. I parked the car & used my husbands car for a while. I start using my car & going down 295 it happened again. Pulled over & blue link sent the alert again. Called the dealership & made an appointment. I was told that they had a certified Hyundai professional technician that was going to look my car over. After 4 hrs of waiting I was given a paper asking me not to use electronics in the car as this was causing my TPMS issue. They paper was dated March 2007. Really? at that point I was frustrated so I called Hyundai Corp office. After an hr conversation I was told to take it to another dealership for service. So that Friday off the car went to another dealership. At the dealership I was told that the car needed an alignment bad & that my tires were over inflated by 8lbs each. So 3 hrs & a lot of patience I was told the car was all set. 20 mins after leaving the dealership the TPMS light goes off again with the blue link alert to service the car asap. The following day back to the dealership again. This trip I was told I needed a sensor changed. 3 hrs later I leave & half way home TPMS again. That's 5 times no repair. Now they can't provide me a loaner but want to keep the car overnight. Car has been parked for 2 weeks waiting.
I was at the local mall and I left to go to a nearby kohls, not even a mile away. I noticed that the lowtire indicator had come on and parked the car in kohls parking lot. A couple noticed me struggling with the equipped air pump and came to help. The tire wouldn't hold air and we tried a can of fix-A-flat. It didn't help either and we noticed that there was a small hole in the tire which had apparently blown out. I stopped at a nearby walmart and had to purchase a tire to get home. My husband and I stopped at the dealership early the next morning to speak to our salesman who immediately ushered us to the service manager who said " no" no problems with tires that we know sorry. The whole conversation and their customer service took about 2 minutes. I truly believe that there was an issue with the tire but they were reluctant to even discuss it. The car has less than 1200 miles. I guess it was easier to be friendly when selling than servicing.
I purchased the car in March, it was my first time buying a new car. Within the first couple of days after buying the car I noticed a few rattling and clanking noises. I believed this to be the cars moving parts, and didn't think much of it at the time, especially since I was used to driving used cars that sounded worse. After a few weeks, I noticed that the noises where noticeably louder, along with a loud knocking noise when I turned the steering wheel. The dealership that I purchased the car from (universal Hyundai in orlando) was booked up so I made an appointment at orlando Hyundai. Shortly after bringing my car in, and having the service department look at the car, I was told that the car was sold to me defective, that "the left and right inner tire rods and lock nuts were loose, threads were damaged, and the lock nuts were left loose from the factory". the service manager explained to me that this could have easily caused an accident, and that "one tire would've went one way and the other tire would've went the other way, causing your car to come to a sudden halt". this might have caused a serious accident, and knowing that I was driving that car on the highway, taking trips with my family and children, while the car was defective was very scary and upsetting. I was very excited about purchasing a new car, and hoped that I would not have to deal with these kinds of problems. I am extremely disappointed and want absolutely nothing to do with Hyundai. I have the statement from the service department stating that the factory made a mistake and I plan on filing a complaint through Hyundai and the national highway safety administration.
I own a 2013 Hyundai Elantra limited. The standard tires that came with the car upon purchase were Continental tires conti pro size 215/45/17. Three tires have developed bulges on the sidewall. I replaced the front right tire once through my Hyundai dealership 6 months ago - mileage was around 5,000 miles. The dealership blamed the failure on potholes/impact and I had the tire replaced at my own expense. The front right tire has again developed a bulge in addition to the back right tire also developing a bulge. I have not had any abnormal impact with curbs or potholes to cause such damage and believe there is a systemic problem with the engineering of the car or with the manufacturing of the tires. I shared my concerns with the Hyundai customer care national call-in and a case report was created. The local dealership has also been made aware of the problems and the tire manufacturer as well. The car has 15,000 miles and should not have this this type of tire failure. I'm concerned for my safety - the tires could blow at high speeds, especially if there is another problem that I am not aware of. Neither the car manufacturer, the local dealership or the tire company were willing to provide assistance.
- Indianapolis, IN, USA
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The contact owns a 2013 Hyundai Elantra. The contact stated that instead of being equipped with a spare tire, the vehicle was equipped with a repair kit. The contact was advised by the manufacturer that he would have to purchase a spare tire. The contact felt that the feature was a safety issue because he could experience a failure with the tire and not be able to get to a service station or repair facility. The manufacturer advised that the spare tire kit was equipped on the vehicle based on their specific policy. The contact had not experienced a failure. The current mileage was 935.
I bought my 2013 Elantra on 7/17/12 from orlando Hyundai. On 8/4/12 while driving on I-95, the TPMS (tire pressure monitoring system) light began to flash. I immediately pulled into the nearest tire shop and had the tire pressure checked on all 4 tires and they were all fine. The mechanic suggested I have my dealership take a look and possibly have them reset the sensors. Upon my arrival home, I took my car to the dealership and they were unable to provide a reason for the sensors going off. The issue persisted for several months causing me to spend countless hours at the dealership. They even went as far as to keep my car for over a week, drive it several miles and replace the entire system including all four tire sensors. Despite this, the TPMS light still flashes. They have attempted to convince me that usb and aux cords in my car (used with my phone) are causing a signal interference with the sensors. In my opinion that is a bogus excuse. The car should not have the features if they are unable to coexist. The dealership has also attempted to reassure me that nothing is wrong with the car and it is safe to drive even while the TPMS light is flashing. I do not believe this either as I constantly have a safety feature alerting me to believe otherwise. I have told the dealership and Hyundai headquarters that I believe this car is a lemon on several occasions. They informed me that a car is only a lemon after having the same issue fixed 3 times. Thus far I have had my TPMS fixed twice. I do not feel safe at all driving this car with dysfunctional features.
The contact owns a 2013 Hyundai Elantra. The contact stated that the vehicle did not have a spare tire or jack. The vehicle had an air compressor to fill the tire in the event that it would become flat. The contact was concerned because the inflation device would be of no assistance in the event that the tire was bent. There were no repairs made to the vehicle and the manufacturer had not been contacted. The failure mileage was unknown, but the current mileage was 13,000.
2013 Hyundai Elantra. Consumer writes in regards to problems with vehicle tires. The consumer stated snow compacted in the wheel wells and in the tire rims, which resulted in the vehicle vibrating, as if the tires were not balanced. The dealer recommended replacing the tires and rims with 15 inch wheels and rims at a cost of $800. The consumer has since traded the vehicle.
I was traveling on interstate when the tire pressure sensor indicate there was a problem with the tire. I pulled over and front passenger tire was extremely low. I used the air pump and filled tire. I exited the interstate and drove to the nearest tire repair shop. All 4 tires were below 32 psi. A digital reading indicated the tires range from 13 to 19 psi. I had the tires filled. On 12-17-2012 same problem. Tire sensor indicated there was a problem. I drove to mechanic and had tires check. All four tires were inspected and no damage or punctures were founded. All four tires were filled with air. On 12-29-12, tire pressure sensor came on. I drove to mechanic all four tire were check. All four tires were low (range of 12 to 21 psi). Tires were filled to 32 psi. On 1-8-2013, sensor came on again. Tire were check and all four tires were low (tire ranged from 15 to 22). All four tires were filled to 32 psi. On 1-21-13, tire pressure sensor light came on again. All four tires check and needed air. Digital reading indicated the tire range from 9 to 15 psi. Tires were filled back to 32 psi.
The accident happened while I was driving on the freeway with light traffic traveling around 60 mph. It first began when I felt an unbalance of the front right tire. The car suddenly veered to the right regardless of my efforts to maintain control. My car fishtailed for a moments and almost caused me to crash into another car. I had no control of the car when my car crashed into the wall that lined the right side of the freeway. After visually inspecting the wheel, it appeared that the front right rim was cut in a half vertically and all around. It was cut in a near-perfect straight line - similar to what a opened can looks like. The tire remained fully intact without any damage. The body shop mechanics told us that they have never seen the rim cut like that before and said the only explanation would be a defect in the rim. We have pictures and can provide them upon request. The body shop mechanics and insurance adjusters are all clueless to how and why this occurred. Please open an investigation to help us determine the cause. The total estimate of the costs have estimated to be around $14000.
2003 Hyundai Elantra 10000 miles I head tire wall separation for no apparent reason I call hankook tire H426, the company refuses. To look at the tire. Thank good nobody was injured, I have the tire with me for inspection. I call al labador hankook tire representative at 1-800 426-8252.
Driving on the pa. Turnpike at 65 mph, hit a small pot hole and the back left tire blew. I needed to be towed because the car air pump did not work. This was the second flat in one month. The first was due to hitting a curb at 2mph which punctured the side wall of the tire which had to be replaced.
A D V E R T I S E M E N T S
- Porter, IN, USA