CarComplaints.com Notes: We're not used to seeing any major problems with Hyundai, which makes the early signs of trouble with the 2013 Elantra very surprising, in a bad way.
Early trends show problems with the steering wandering / pulling to one side along with premature tire wear. Elantra owners have tried sensor adjustments, wheel alignments, even replacing axles, most with no luck. Hyundai has made vehicle buybacks through arbitration, but that rarely works out well financially for owners in the end.
Also there is a pattern of complaints about the 2013 Elantra brakes grinding at very low mileage. It seems there was a bad batch of OEM pads & rotors, but so far Hyundai is not doing a recall. Instead Hyundai issued a TSB & dealers have been replacing pads & rotors on a per-complaint basis.
The final straw is that for several years in a row, Elantra owners report significantly lower gas mileage than the EPA estimates, & there's a small trend of engine problems.
10.0
really awful
Crashes / Fires:
8 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
69,455 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2013 Elantra sedan built in Alabama on June 14, 2013, and equipped with a 1.8L engine. I had the vehicle towed to the dealership because it cut off on me while driving in the middle of a canyon, in traffic. The brakes did not work. The cars steering locked up and could not control the car more than to veer it off the road with the forward momentum from coming down a hill. I was told the engine needed to be replaced due to the oil level being too low. I had just had it replaced and checked about a week before. Then I was told it was a connecting rod that had broken. I've left the car at the dealership at the moment because I feel like this is a manufacturing defect and will not pay out of pocket for a repair that would be covered in Canada.
The contact owns a 2013 Hyundai Elantra. The contact stated that the steering wheel was loose. The contact stated that it seemed as if the steering wheel could not control the vehicle. There were no warning indicators illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 132,000.
Takata recall when turning the steering wheel I realized that the eps control module needs to be replaced. The steering wheel makes a lound noise when turning.
Vehicle steering wheel makes noise and jerks when turning, either at a stand still or driving. I am in fear of my life. Hyundai responded via email and better business bureau. Their email dated 1/9/19 indicates my complaint is about "campaign txx7, " and that "wear of the coupling does not affect the ability to steer or control the vehicle and is not a safety issue." My mother in law also has a 2013 Elantra where the part and labor were covered under an extended warranty and the issue is widely effecting vehicles based on a google search. They want $125 to look at my vehicle and I advised them they should have done a robo call to potential victims informing of them of this well known issue. That process would have cost them nothing. My mother in law spent about $1,000 in repairs to fix the issue before my car, shortly thereafter, had the same problem and I googled it learning how prevalent it is. Her mechanic called Hyundai who acted like they haven't heard of the problem until the extended warranty was brought up to them. She was fearful to drive her vehicle and borrowed a car to go to work while she had the worn coupling issue. Hyundia is putting peoples' lives at risk downplaying, not informing, and refusing to acknowledge the depth of the problem. Both my mother in laws car (now fixed) and now mine, are difficult to steer while driving at any speed.
- Vero Beach, FL, USA
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'takata recall' I was driving to work on the highway going 65 mph and lost control of my vehicle. To regain control I hit my brakes and continue my journey to work. This has happened multiple times and now I'm scared to drive my car so I carpool with a friend to work which is ridiculous. I don't feel safe to drive my own car
Free play in steering wheel between 11 and 1. very dangerous on skinny freeway lanes...vehicle almost drifted into barrier wall on grooved pavement in construction zone without ability to safely correct and maintain lane. In researching, appears as recall on other models, but not on this model. Scheduled for service on 12/17/18 at dealership to replace the $2 faulty part. Not looking forward to the labor bill to repair vehicle to safely maneuver the daily freeway traveling condition. This is clearly a safety issue that could potentially cost lives and needs to be addressed with the manufacturer.
The steering wheel started making a clicking noise while driving and when stationary. I researched online and saw it is a common complaint on Hyundai cars. We brought the car into the dealer and were advised it was the coupling. Hyundai recalled the sonata and replaced the coupling but did not issue a recall on the Elantra. The cost to replace this defective part $350
While driving at a moderate speed of 45 mph my 2013 Hyundai Elantra 2 door coupe suddenly experienced excessive play in the steering wheel. This sudden failure caused the steering to hesitate and be a little erratic. Fortunately I was able to go the few miles to home without incident. Upon taking the car to my local Hyundai dealer, they immediately knew what caused the problem without even examining the car, a defective steering coupling in motor driven power steering (mdps). My vehicle has only 11,750 miles and is four months past the five year overall warrantee when the steering failure occurred last month. It certainly was not due to excessive ware. Some car owners were advised by letter from Hyundai and Kia of the pending problem I was not. Any steering defect is potentially very dangerous and this one is pervasive across product lines. This problem is serious enough that it is recognized by an extended warrantee by Hyundai and Kia in various models of Elantra, sonata, forte and other models produced from 2007 ' 2015. Search website 'Hyundai steering coupler'. this problem is also recognized by the manufacturer's online website Hyundai-forums.com as far back as 2007. The old part was replaced by a newly engineered part in 2015, part number 56315 2K000fff. However, this safety action does not apply to my Elantra 2 door coupe, which uses the same part. Perhaps this is due to insufficient complaints filed, or lower production, and limited years that the coupe was produced. This safety information needs to be disseminated to all Elantra owners.
When driving the car the steering wheel makes a clanking noise as if something is loose in it. When the car is in park and you turn the wheel it clicks
Intermittent engine light illumination. Happens only after the "vehicle check in progress". car has started to run rough both while accelerating and at a stop. Acts like it will shut off. Having to put the car in neutral and pat the gas to keep it running. There is a tsb for this issue but no active recall. Constant run around at the service centers. They say its normal for it to run rough. Also the rubber steering coupler went bad. Was making a thud noise when steering wheel was turned. Also a tsb for this....no recall. But wait theres more! the clock spring is also bad! tsb for this too! bad clock spring results in the loss of power to the buttons on the right side of the steering wheel. When I replaced the steering coupling, I forgot to plug in a wiring harness under the wheel and the buttons started working again but had no power steering. Plugged the harness back in and had steering but the buttons no longer worked. Pretty sure Hyundai is uploading error codes and giving people the run around in an attempt to get more money. Recall this crap already before something bad happens. Hold this company responsible for selling crap to people.
When driving the car the steering wheel makes a clanking noise as if something is loose in it. When the car is in park and you turn the wheel it clicks.
My steering is marking a popping sound when turning took my car to local Firestone to find out it is a little rubber spider gear that is recalled on other Hyundai cars but not mine I'm wanting to know how can this be as it's the same party number as recalled in other Hyundai cars
There is a clunking noise at the 11:00 and 1:00 points of the steering wheel. This occurs in motion as well as while the vehicle is stationary. Research shows that the coupler in the steering wheel is deteriorating and causing the problem, requiring replacement.
Electronic stability light came on, and slowed the vehicle at random moments. After two days, steering began making a "pop" sound when turning left or right. Brought to dealer and confirmed the issue is with the rack and pinion. Car has 40K miles and is only 5 years old. No accidents and used only to commute <10 miles to and from work. This is considered outside of Hyundai's 5 year warranty (even though I am within the mileage consideration) so is not covered.
The contact owns a 2013 Hyundai Elantra. While driving, the seat belt warning indicator illuminated. The vehicle was taken to Hyundai of St. Augustine (2898 U.S. 1, St augustine, fl 32086, (904) 797-7800) where it was diagnosed that the clock spring in the steering wheel needed to be replaced because it was causing the seat belt indicator to illuminate. The vehicle was not repaired. The manufacturer was notified of the failure and stated that they would contact the dealer. The approximate failure mileage was 50,000.
Steering wheel has excessive play and makes noise when turning to right, feels like something is loose. This occurs even when stationary. Feels very unsafe and wife is afraid to drive car. Problem suddenly started after only 31770 miles. In over 40 years of driving and owning 15 vehicles never have experienced such a steering problem. Took it into dealer and they replaced a flexible coupling, part only cost $1.26 but labor cost was $270. This is a safety related problem and should be fixed by car company either under extended warranty or safety recall. Looks like a new better designed coupling has replaced the original. Hyundai should notify owners before the problem occurs.
Steering wheel has a clunking noise. It feels like the steering wheel is going to come loose. It shows that there is a small gear inside the steering motor, which breaks apart little by little, until you cannot longer maneuver the car. This is very dangerous. Talk about an accident waiting to happen.
A D V E R T I S E M E N T S
- Blackwood, NJ, USA