I (finally) received a letter with instructions for what to do to make an appointment to get my car fixed so it doesn't catch on fire per Recall 251, but I was unable to do so. I followed the instructions exactly. When I go to the website [XXX] and enter my VIN number, the recall appears. But then when I try to schedule an appointment, that recall does not appear as an option to create the appointment for. They did not test this system at all, and they did not list any other ways to make the appointment in the letter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Canton, GA, USA

As the original and sole owner of this 2013 Hyundai Elantra, I was notified of Campaign # 23V65100, by letter, from Hyundai. I set an appointment with Suburban Hyundai, Troy, MI after confirming with said dealership that needed part(s) were on hand. I arrived as scheduled on [XXX] 2024 for needed repair. Service department examined vehicle and determined that my vehicle did need ordered repair: but stated they do not have the part(s). I inquired as to: a. Why they do not have the part when they knew fully well that that was what was needed to enact the repair.;b.Why they did not tell customer, after taking one day off from work and driving 50 miles round trip...that they do not carry the parts they are mandated to replace. Suburban Hyundai stated that they would call me in 7-10 days when the part arrived, so I could get repair completed and, of course, take another day off from work, drive 50 miles, and fear my garage does not burn down as I have a contract with State Farm Insurance that I will park my vehicle in an enclosed garage each night for storage. Also, Hyundai and Kia have a distinct reputation for vehicle theft, and leaving my vehicle parked on-the-street is a sure way to have a vehicle stolen! I then called Elder Hyundai in Macomb, MI, they stated that Hyundai does not yet have a solution to fix the ABS Fire and Fuse issue and that a "parts kit", as I was told by Sean, Svc. Manager at Suburban Hyundai, does not yet exist. I feel defrauded by Hyundai Manufacturing and Suburban Hyundai in particular. Do I need to park my vehicle at the Grosse Pointe Woods, Fire Station" I called the Hyundai Corporate Number regarding recalls and could not, in any way, connect with a person or voicemail to leave a message a response: can this/will this repair be made and: why must I now face another day off from work and another 50 mile drive, to what effect" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Grosse Pointe Woods, MI, USA

Hyundai is taking too long to remedy a known problem: NHTSA Recall # 23V-651 000, Hyundai Recall # 251

- Batesville, AR, USA

My vehicle has been affected by Hyundai Recall #251. Hyundai sent mixed messages in the recall saying park the car while also saying the car is safe to drive. My brakes have began locking up, pulsing and vibrating at stops, and declined power braking. Recently, the warning lights are flicking on and off and occasionally I think I smell it burning. I immediately shut the car off. This recall was announced in Nov 2023. It is May 2023 and there is still no remedy. It is not safe for me to drive my car. I owe payments for a vehicle I cannot use and I rely on that vehicle to get to work to pay for the car. Hyundai needs to offer a real solution to the issue of leaking brake fluid and the fuse issues.

- Silver Spring, MD, USA

It has been 7 months since this recall NHTSA Recall Number 23V651000 and Hyundai has still not implemented a remedy I just checked their website and there has been no filter information given since the fire hazard warning. It makes me very uncomfortable knowing my car could catch fire at any time. 7 months is a long time to wait for a remedy

- Brick Township, NJ, USA

Traffic ahead of me rapidly decelerated. Upon applying the brakes, the peddle froze and then went to the floor without any resistance. I attempted to pump the brakes without success. I impacted the car ahead of me at 40 mph, the posted speed limit, creating substantial damage to both vehicles. The brakes failed to operate and the airbags failed to deploy upon impact. The vehicle failed to slow down and was reacting as if the accelerator was stuck. There were no system warnings at the time of the accident or afterwards. Braking abilities resumed immediately after impact. There is no visible evidence of any fluid leaks, brake fluid or otherwise. The vehicle was last serviced by the dealership for an oil change at the end of January 2024. A brake inspection was performed at that time. I was aware of a recall notice Campaign 251 regarding the brake ABS system. When I inquired at the last service date, I was informed no fix was available at that time. Current mileage is 49,779. I am still in the process of locating a repair shop.

- Tucson , AZ, USA

23V651000 This recall came out in September it has now been 8 months and no remedy has been avaible which to me is not a timely manner, it is getting costly for me to not park near buildings where I normally park or in garages, starting to have to do that and just hope that my car does not catch fire, this is getting ridicules

- Milwaukee, WI, USA

See attached document for complaint

- Clemont, FL, USA

There is a known safety recall regarding brake fluid being leaked internally that has been acknowledged by Hyundai since September 2023. This can cause fires even when the vehicle is parked. NO SOLUTION has been provided except for "park your vehicle outside". This has been a known safety issue for 8 months and NO SOLUTION has been provided to us owners. Even parking outside is an issue as I live in Memphis, TN the #1 city for auto theft. Auto theft has been rampant also due to Hyundai's unwillingness to install an ignition kill switch at production. Hyundai has been grossly negligent in the production of their vehicles and cutting corners at the consumer's safety expense. Not having a soltuin

- Memphis, TN, USA

REMEDY NOT YET AVAILABLE.OWNERS CAN CONTINUE DRIVING THESE VEHICLES; HOWEVER, HYUNDAI RECOMMENDS PARKING THEIR VEHICLES OUTSIDE AND AWAY FROM STRUCTURE UNTIL THE RECALL REMEDY IS AVAILABLE AND COMPLETED. There is no remedy available yet. This needs to be addressed yesterday!!

- Shelbyville, IL, USA

I-??m filing a complaint about the vehicle recall on my car for the anti brake lock system (recall notice NHTSA 23V651000) I have been waiting for a solution for almost 6 months without any remedy. It is inappropriate the current remedy is to park my car away from buildings in case of fire. How is one supposed to do that when you keep your car at your house and place of work?

- Laguna Hills , CA, USA

The manufacturer (Hyundai) has been ordered to recall and fix my 2013 Elantra and they are not doing so. On their website it says "Incomplete. Remedy not yet available." This recall was issued LAST YEAR, over 5 months ago! Hyundai has had 5 months to not only fix the issue, but at least notify owners of this issue. The only reason I heard about this was from the news!!! Also, the offered fix of replacing a fuse is not going to fix the actual issue - leaking brake fluid. As a parent with small children, in a one-car family, this is unacceptable. Hyundai needs to fix their mistake immediately or find a way for my family to be able to drive safely. Their statement that "if you see smoke, evacuate the car" is completely irresponsible to offer as a solution to families who need precious time to unbuckle their children from car seats. Someone is going to die due to Hyundai's negligence, it's only a matter of time.

- New York, NY, USA

- Brake and fuel leak smell - yes - yes - no -

- Lebanon, NJ, USA

There is still not a remedy and we have been notified of this problem since November. Having to wait 6 months for a remedy and the chance that it might catch on fire is highly dangerous and scary! There is no reason that this should take so long. Can the manufacturer not do something about this.

- Pageland, SC, USA

The manufacturer has failed to provide a timely remedy for this problem NHTSA Recall Number 23V-651 (Hyundai Recall Number 251). I received the recall notice in September of 2023 and it is now March 2024. The manufacturer has been non-responsive when I have attempted to have questions answered or a timeline provided. I would like NHTSA to force a response or provide me with an alternative method of being reimbursed for this issue since the manufacturer does not appear interested in fixing it.

- San Francisco, CA, USA

This complaint is made regarding Hyundai recall 251 concerning the ABS module. I am the original owner of a 2013 Hyundai Elantra automobile. As of 12 March 2024, Hyundai Motor America has not been responsive to my inquiries when a remedy will be available. I have made numerous inquiries to the Hyundai dealer where I purchased the car, and to Hyundai Motors America. I have been forced to park the vehicle outside of my garage though a Colorado winter for fear of a fire caused by the ABS module malfunction. Hyundai's lack of action is aggravating for the extra wintertime vehicle maintenance this has caused. More importantly, I am reluctant to park this vehicle near other parked cars and buildings, and, taking the recall warning seriously, I am also unable to park the vehicle in public areas such as underground parking garages.

- Lakewood, CO, USA

I-??m having issues with braking and steering and I have made complaints to Hyundai and they have failed me they brush it off as though I need a new car but there are dangerous issues with this car. I also notified Hyundai Corporate Office on several occasions and a case manager by the name of Jose didn-??t help at all nothing was resolved he only left voice messages and nothing was done.

- Belcamp, MD, USA

Nothing has happened yet but: The anti-lock brake system is faulty. Hyundai says the brake system could explode into flame either parked or when driving. We were told to park the car at a distance from other cars. My apartment complex has a nearly full parking lot. Wherever I park someone can park next to me. Hyundai also says it is safe to drive. It is unnerving to have this issue, when I drive the car, which I need to do, I just hope for the best. It was my retirement car and I can't afford another. A fix for anti-lock brake fire hazard issue has not happened yet, and the recall was announced November 1, 2023.

- Rhinebeck, NY, USA

No incident yet! Having to park my car outside because of this recall in the rain. Always have parked in my garage. I want to know when this is going to be resolved. It-??s taking too long!!!

- Roseville , CA, USA

While driving my vehicle I began to notice the brake indicator light would flicker when I would have my foot on the brake.

- Columbus , OH, USA