CarComplaints.com Notes: We're not used to seeing any major problems with Hyundai, which makes the early signs of trouble with the 2013 Elantra very surprising, in a bad way.
Early trends show problems with the steering wandering / pulling to one side along with premature tire wear. Elantra owners have tried sensor adjustments, wheel alignments, even replacing axles, most with no luck. Hyundai has made vehicle buybacks through arbitration, but that rarely works out well financially for owners in the end.
Also there is a pattern of complaints about the 2013 Elantra brakes grinding at very low mileage. It seems there was a bad batch of OEM pads & rotors, but so far Hyundai is not doing a recall. Instead Hyundai issued a TSB & dealers have been replacing pads & rotors on a per-complaint basis.
The final straw is that for several years in a row, Elantra owners report significantly lower gas mileage than the EPA estimates, & there's a small trend of engine problems.
I own a 2013 Hyundai Elantra Limited. Hyundai Customer Care Center has photos that the Irvine Dealership provided them. The weather stripping on the outside of the back door on passenger side is flopping in the wind. The Irvine Dealership ordered the part last year, but the replacement part never has come in per the Irvine Hyundai dealership. I reported this problem to Hyundai Customer Care Center because I have a 5 year warranty or 100,000 miles whatever comes first and Hyundai Customer Care Center denied my claim because they made the final decision that it was caused by the outside environment. This is an Unacceptable response from Hyundai. I have owned 3 Honda for years with all Leather seats and still in great condition.
This is unacceptable of Hyundai to not replace.
I called back my claim manager to discuss further and they told me case is closed and final.
Update from Sep 18, 2014: Warranty is 5 years or 60,000 miles whatever comes 1st
A D V E R T I S E M E N T S
I own a 2013 Hyundai Elantra Limited. Hyundai Customer Care Center has photos that the Irvine Dealership provided them. The weather stripping on the outside of the back door on passenger side is flopping in the wind. The Irvine Dealership ordered the part last year, but the replacement part never has come in per the Irvine Hyundai dealership. I reported this problem to Hyundai Customer Care Center because I have a 5 year warranty or 100,000 miles whatever comes first and Hyundai Customer Care Center denied my claim because they made the final decision that it was caused by the outside environment. This is an Unacceptable response from Hyundai. I have owned 3 Honda for years with all Leather seats and still in great condition.
This is unacceptable of Hyundai to not replace.
I called back my claim manager to discuss further and they told me case is closed and final.
Update from Sep 18, 2014: Warranty is 5 years or 60,000 miles whatever comes 1st
- Catherine T., Trabuco Canyon, CA, US