On or around May 29, I noticed some rust spots in the hood of my Hyundai Elantra 2011. Being a 2 year old vehicle, rust it something that I wouldn't expect. So I took it to global auto mall in North plainfield, NJ, on June 12, 2013 to have the issue inspected and, I hoped, resolved. After patiently awaiting for about 3 hours, I received the following diagnose: "paint chip due to impact from rock kicking up on vehicle". I stressed to both the servicer advisor, [xxx], and the person that worked on the issue, [xxx], that I could not believe a simple rock hitting a hood of the car could cause rust damage. We've driven the Santa Fe for almost 7 years and it has no rust stains at all, even thought rocks have hit the hood and other parts of the Santa Fe quite a few times. Furthermore, rocks have hit a few times other parts of the Elantra body and the rest of the body shows no rust damage. I do believe it's unacceptable for a 2 year car to have rust damage. Considering that global auto mall refused to address the rust issue, I reached out to Hyundai on June 23 via E-mail, but Hyundai refused to address the issue. I reached out again on August 12, 2013, and I include a link to similar occurrences I could find on the internet in the link www.consumeraffairs.com/news/feds-probe-Hyundai-safety-and-rust-problems-once-again-040213.html and Hyundai once again replied saying Hyundai will not fix the rust issue. Feel free to contact me if you need pictures of the hood of my Elantra or is you'd like to receive copies of my communications with Hyundai. Thanks in advance for taking the time to review this matter. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Woodbridge, NJ, USA