The contact owns a 2010 Hyundai Elantra. While parking in a parking lot, the steering wheel was turned to the right and the vehicle failed to move when the accelerator pedal was depressed. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 150,000.

- Atlanta, GA, USA

The contact owns a 2010 Hyundai Elantra. While driving 10 mph, the power steering failed and the eps warning indicator illuminated. The vehicle was serviced per NHTSA campaign number: 15V100000 (steering), but the remedy failed to repair the vehicle. The failure occurred five additional times after the recall service. The manufacturer was notified of the failure. The VIN was invalid. The failure mileage was unknown.

- Ringgold, GA, USA

The contact owns a 2010 Hyundai Elantra. While driving 50 mph, the power steering indicator illuminated. The contact had not experienced any steering issues, but was afraid that he would. The dealer was not notified of the failure. The failure mileage was 125,000.

- Humble, TX, USA

The steering column contains a hard plastic "coupler" as part of the power steering motor. That hard plastic deteriorates over the course of 5 or 6 years and, when it fails, the driver will lose the ability to steer the car. Although this part on my car has not yet failed, I cannot afford the $499 that the dealer wants to charge to make this repair. I feel this should be a safety recall item.

- Palm Beach Gardens, FL, USA

At 59,894 miles the steering column felt very unattached. Went to the dealership and was told that a part had to be replaced. The part was replaced at a cost of $345.10 labor and $10.47 for the part. My husband looked up on the web and found this to be a common failure item and questions were asked Hyundai consumers affairs ( case # 9600787) to no avail. My husband ordered the part off ebay and found that the material was not the same that they removed from my car ( they gave me the old part). The new part looked the same as the old one, even had the same number but it was much firmer and more rigid than the original part. I asked Hyundai consumers affairs several times if this part were not replaced could it lead to an accident. No reply. Reading on the internet this seems to be a common 60,000 mile problem on this car and several others in the Hyundai/ Kia corral. I believe that there should never be a steering problem in every car produced by manufacturer for the life of the car and this problem is well documented. The manufacturer should come to a fix that provides safe driving on all its cars for the life of the car which should be more than 60,000 miles. In my 45 years of driving I've never experienced such poor quality which could have dire consequences. Sincerely, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Goose Creek, SC, USA

The contact owns a 2010 Hyundai Elantra. The contact stated that the steering column functioned abnormally and made an abnormal noise. The failure occurred without warning. The vehicle was brought to the dealer where it was diagnosed that the vehicle needed a flexible coupler. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 38,000. The VIN was not provided.

- Pompano Beach, FL, USA

My 2010 Hyundai Elantra was recalled for a problem with the assisted power steering. The problem was addressed by the service department at M.J. sullivan dealership in new london, ct in April of 2015. Thirteen months later the system failed and the steering is now difficult, especially during attempts to make turns of short radius. Presumably other owners of this make, model and year have also experienced the same recurring problem following the 2015 recall. My purpose is contacting you is to bring the problem to your attention, to inquire as to the frequency of failure of the "fix" to the power assisted steering since the 2015 recall, and to ask if a follow-up recall is anticipated. Thank you for your interest! [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Mystic, CT, USA

The contact owns a 2010 Hyundai Elantra. The contact stated that the vehicle experienced a loss power steering. The power steering warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering column was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 187,000.

- Paramus, NJ, USA

The contact owns a 2010 Hyundai Elantra. The contact stated that the power steering failed while driving approximately 5 mph. The eps warning indicator illuminated. The vehicle was not diagnosed nor repaired. The VIN was not included in NHTSA campaign number: 15V100000 (steering). The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000.

- Philadelphia, PA, USA

The contact owns a 2010 Hyundai Elantra. The contact stated that the vehicle experienced an abnormal clicking noise from the steering column. The failure occurred without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000. Updated 10/12/17

- West Palm Beach, FL, USA

Was driving down the hwy and had to stop for a stop light as I pulled away the esp light came on turning off my power steering causing me to have to stop and try to pull over to turn car off to reset the esp light so I could turn my car safely I had to do this several times it have to make a 90 degree to turn on my road or off on to the hwy. I took it to the dealer and they said that it was a safety issue but was not on recall the part to fix my car ended up costing me $2100 for a part that should have never gone out. I had to replace the whole steering column. For a part that was in the steering column. I contacted Hyundai costumer service and they said that my car was out of warranty but I have went on there complains and see that this has been going on for awhile they have complaints for 2009 and up to 2012 I told Hyundai that it was not that it was not the warranty I was complain about and that it was a safety issue I then contacted the BBB as instructed to to hear the same thing I thank that this issue needs to be addressed before some one gets hurt it is all ready costing consumers thousand of dollars to fix after hyundia states that there vehicles are safe it is not safe when you loss your power steering while trying to make a turn a can't turn the steering wheel. I have all the information and E-mails that I communicated with Hyundai and the BBB if you need it I can E-mail it to you.

- Imperal, MO, USA

Twice the power steering assist has gone off. Once at 20 mph after making a turn in mall parking lot, and once approx 30-35 mph while going straight on a residential street in suburbs.. the vehicle required great effort to steer the vehicle to the shoulder of the road. The engine was still running. Driver shutoff the engine, then restarted the engine and continued driving without further incident. The events occurred three months apart March and June 2016

- Fairfax Station, VA, USA

The contact owns a 2010 Hyundai Elantra. While driving approximately 55 mph, the steering wheel seized without warning. The vehicle was towed to the dealer where it was diagnosed that the eps needed to be replaced. The vehicle was serviced under NHTSA campaign number: 15V100000 (steering), but the remedy failed to repair the vehicle. The manufacturer was notified of the failure. The VIN and failure mileage were unknown.

- Wilmington, DE, USA

Vehicle was took in to dealership last 4/22/2015 for eps recall NHTSA campaign number: 15V100000 and Hyundai recall 127. They completed a software update. The recall does not fix the problem on 5/26/2016 was driving the 2010 Elantra and eps light came on causing loss of steering capability. Called Hyundai they said it was not part of recall take to dealer. Dealer on 6/1/2016 stated that the software update was done but did not fix eps steering issue and would need to replace steering column $2150. The recall obviously did not fix the problem and after doing research online have noticed many others are having the same issue. If a recall is to fix the problem the recall should be done fully and correctly not cheaply and halfway. The eps causes stiff steering making it impossible for a person to steer. This could lead to many accidents and possibly death. The light comes on and immediatley with out warning the steering is automatically gone. While driving I was almost in an accident because after losing steering I tried make a turn off the main road into a subdivision to get off the main road. As I was turning at a very low speed below 5 mph I was unable to stay in my lane and a car was exiting the subdivision. Although there would be minor damages, this could be different if I was on the highway at an exit coming around a turn. The loss of steering is unsafe and I do hope that the right measures are eventually taken to resolve this issue before someone is killed. The vehicle has less than 45000 miles on it.

- Florissant, MO, USA

The contact owns a 2010 Hyundai Elantra. While driving in reverse, the steering wheel seized and the power steering warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the eps control unit needed to be updated. The vehicle was repaired under NHTSA campaign number: 15V100000 (steering); however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 44,000.

- Allegany, NY, USA

On Thursday 5/19/2016 while driving to work in the a.M with the slightest movement to the steering wheel I noticed it was making a clicking sound and feels like the steering wheel is catching (for lack of a better term)when the click occurs and you are moving the steering wheel back the other way. Whether moving steering wheel to right or left but not when making a complete turn. I checked on the internet found a lot of complaints for my year and 2011 sonatas with the same problem. It seems to be a coupling in the steering column. I called the dealership I use and was told by the warranty administrator they know all about the problem but the repair wont be covered under warranty since I am out of basic. I asked if it is dangerous and was assured that is is just noisy.

- Apopka, FL, USA

The contact owned a 2010 Hyundai Elantra. While driving 13 mph, the vehicle accelerated. The brake pedal was depressed and stuck to the floorboard and the steering wheel locked. The vehicle crossed opposite lanes and crashed through a gate and into a house. The air bags deployed long after the crash occurred. The contact was knocked unconscious momentarily and received medical attention. A police report was filed. The vehicle was destroyed and towed to a tow yard. Three months later, the contact received notification of NHTSA campaign numbers: 13V113000 (exterior lighting, service brakes, hydraulic) and 15V1000 (steering). The manufacturer was made aware of the failure and requested information to investigate the failure. The VIN was invalid. The failure mileage was approximately 63,000.

- Los Angeles, CA, USA

The contact owns a 2010 Hyundai Elantra. While driving approximately 25-40 mph, the steering wheel began to shake and the eps warning light illuminated. The contact took the vehicle to a dealer who stated that the vehicle was previously included and repaired according to a recall for the power steering. The dealer also stated that the current failure was not associated with the recall despite the eps warning light being illuminated. The dealer diagnosed that the vehicle, but the results were unknown. The contact took the vehicle to a certified mechanic who informed the contact that the recall and recent failure of the vehicle were related. The certified mechanic diagnosed that the electronic motor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN and NHTSA campaign number were unknown. The approximate failure mileage was 9,000.

- Red Springs, NC, USA

Just starting getting a big problem with the steering making noise in steering wheels.. and it get worse.. seat belt keeps unclicking

- Washington, DC, USA

The original steering wheel on this car has been cracking and now is disintegrating in my hands. Slowly but surely it is posing to be an issue with sharp edges which has cut my hand. I believe if this keeps going the skeleton of the steering wheel will be exposed. I am attaching pictures of this. I have talked to Hyundai Consumer Affairs they informed me that there is nothing they can do. I believe this is due to inferior material used in the construction of the steering wheel.

- Chesterfield, MO, USA