This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My daughter and I purchased this car August 30th 2013. In good faith from joyce koons in manassas Virginia. Less than 90 days after purchase the vehicle has lost power steering ability twice. On Nov 11th the car was serviced (total charge $172.50) and now the entire column shaft assembly needs replacing part # 56310-2H50. $2105.56 + parts $600 + alignment $99.95 my inquiry is two fold #1 is there any history of this being a faulty "part" on this vehicle? #2 the human element (because I know I human will be reading this) we purchased an extended warranty on this vehicle because my daughter's father passed away and he always took care of the vehicles. Now we are being told that this isn't a covered part even though steering issues are supposed to be covered.
March 2012 the eps indicator light came on and the steering became very difficult. This happened intermittently at first, very scary when driving, and would sometimes resolve itself if the car was restarted. The dealership performed an update and repaired a loose connection, which seemed to correct the problem. In Jan 2013 the eps light came on & again steering became almost impossible. This time the dealership recommended replacing the steering column & motor to the tune of $2,312. As this is 1/4 the total value of the car, it seems astronomically high. As a highly paid public school teacher, I cannot afford this and am forced to drive the car as it is. I contacted Hyundai customer service who said there was nothing they could do as my warranty had expired. With so many complaints of this type, I am surprised Hyundai has not looked into it. I will never buy another Hyundai.
The contact owns a 2009 Hyundai Elantra. The contact stated that the electronic power steering light illuminated on the instrument panel. The power steering assist failed and the steering wheel seized. The contact spoke to the dealer, but was not able to have the vehicle inspected. The failure and the current mileages were 113,153.
- Nashville, GA, USA
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Driving at a speed of about 45mph when the eps light came on and it became hard to steer the car. I did a search to find many complaints for the same problem, but no recalls as of yet. This problem needs to be addressed before a life is lost! not after! I am currently at the dealership and afraid to hear what it will cost me cause I'm no longer under warranty. Hyundai needs to do right to the customers or risk developing a bad rap.
The electronic power steering stopped working as the eps indicator light came on. I had difficulty steering so I pulled over and restarted the car which temporarily fixed the problem. The rest of the way home (apprx 5 miles) it stopped working about 6 more times. Again this morning (5/20) on the way to work it stopped working. Each time it stops I am able to temporarily "fix it" by restarting the engine. To be safe I'm keeping off the highway. Prior to this incident my eps indicator light would come on periodically but without the eps itself failing. During these prior incidents my mechanic couldn't find a problem and turned the light off, but found it troubling. I took it to Hyundai at one point and they claimed nothing was wrong and turned the light off.
Steering wheel sticking while driving at any speed. I was told today steering column needs to be replaced and possibly the rack too. In addition, hearing a noise while turning or backing up before warranty expired and took the car in. First time, stated bad axle and replaced. Second time, still heard noise again and told everything is fine at 53,000 miles. Third time, at about 67,000 told it was the shaft due to being worn out along with the steering column and possible the rack too. I see several steering column complaints for this make and model. I don't understand why this is not being looked into?
Making hard left turn after backing out of driveway, power steering fails. Restarted car to restore power steering. Also failed on a rough road with no turn. Reproduced problem with a hard left turn while standing still. In all cases, restarting the car resolves the problem.
The contact owns a 2009 Hyundai Elantra. The contact stated that while driving 55 mph, the steering wheel became difficult to turn and the electronic stability program and electronic stability control lights illuminated. The vehicle was restarted, where it began to function normally. The vehicle was taken to the dealer where it was found that the steering column had failed. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was 71,000 and the current mileage was 71,243.
Driving around 45mph, trying to turn left and the steering locked up and the aps light came on. Took to pearson Hyundai and had checked out. Per pearson, they found a code C1290, torque sensor main signal fault. Will need a new steering column. Appr. Cost of $1600. Per pearson, this is a safety issue and vehicle shouldn't be driven until repaired. Need information on any and all recalls on this vehicle for this safety issue.
The contact owns a 2009 Hyundai Elantra. The contact stated that while driving 70 mph, the steering pulled toward the right on its own. No warning lights illuminated during the failure. The vehicle was taken to the dealer five times to be aligned. The failure continued. The failure mileage was 300 and the current mileage is 23,000. Updated 7/18/12 updated 07/25/12
Driving 25 mph the eps indicator light came on and I had no power steering so I pulled over and after turning the car off it worked fine. After many more of the same deals the steering would not come back.I took it to the dealer and they had to replace the steering column to fix the problem.
The contact owns a 2009 Hyundai Elantra. The contact stated that the steering wheel seized while driving 65 mph. The contact shifted into neutral and shut the vehicle off while it was in motion. Upon restart, the contact regained steering and maneuvered to the shoulder. The failure had since recurred on an intermittent basis. The vehicle was taken to an authorized dealer and the contact was informed that the steering motor failed. The vehicle was in the process of being repaired. The manufacturer was not made aware of the failure. The failure mileage was 93,000. Updated 02/27/12 updated 02/28/12
I was driving down the road, coming back from gym, when my eps light went on--seconds after the light appeared, my power steering shut down. I struggled with the steering wheel, then ran off the road after pulling with both arms to pull the car over. I eventually drove the car home with my hazards at a very slow speed since I had great difficulty turning the car etc. I can't imagine what would have happened had I been on the highway. I called Hyundai (customer connect ) my case number is[xxx]. they have only responded that they will not reimburse me any of the 2400 dollars it cost to replace. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2009 Hyundai Elantra gls. The contact was driving 55 mph when the steering failure light illuminated and the power steering failed. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 6,000 and the current mileage was 21,000. Updated 12/16/11 updated 01/20/12
I was driving home last night in my 2009 Hyundai Elantra and my eps light came on and it was very difficult to steer the car. I had it towed in to the alan vines automotive in jackson, tn and they said there was nothing wrong with it. I have read other complaints on the net and it is a safety issue.
Front end making a noise upon a slow to medium front or back-up turn. Also, at various times the esp light came on and I lost power steering(very dangerous while on the road at speed). Also, the front tires were wearing very unevenly(rear tires fine). They replaced the steering angle sensor and steering shaft assembly on 24dec 2010 with mileage at 35,791. They offered to sell me two front tires, alignment and balance at a steep price, I declined and had my mechanic do it for less. I strongly feel that the defect caused my tires to wear out too soon. This is a potentially fatal defect because if it happens while at highway speed you will suffer injuries. This is my third Hyundai, the two were fine.
My daughter received a shock upon placing her hand to the steering wheel. Thinking nothing of this she started the car and started to back out of the car port. When she needed to turn the steering wheel in order to exit the driveway the steering did not move or respond. Looking at the dash, a warning light was on "eps". the owner's manual had little to nothing to say about the eps warning. I decided to look at all the fuses, first inside the car and then in the engine compartment. None of the fuses were blown. I replaced the fuse compartment covers and started the car. The eps warning light went out this time and normal steering abilities are okay. What if this "shock" had happened when travelling at a high rate of speed? in the old days when power steering failed the driver could still turn the wheel with great effort, however I could not even turn the steering wheel 1/2 inch in either direction.
I see Hyundai sonata are being recalled for a steering problem. I suggest someone check 2009 Elantras. I find the steering over responds when I have attempted to avoid another vehicle that cut me off, etc. If I need to quickly steer hard, I feel the vehicle fishtales or turns in unexpected ways. I have driven for over 35 years, in many different cars. This is the only car that does this. I was told the problem with my new car was the tire/wheel balance. It is better, but still something that I would like to see investigated by knowledgeable, independent professionals. Much thanks
A D V E R T I S E M E N T S
- Manassas, VA, USA