This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Hyundai Elantra. While driving approximately 35 mph, the eps indicator illuminated. The vehicle was serviced per NHTSA campaign number: 15V100000 (steering), but the remedy failed to repair the vehicle. The contact mentioned that the eps warning indicator remained illuminated two days after the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 114,000.
I brought my 2009 Elantra (driven less than 42,000 miles) to a local Hyundai dealership mid July because eps was light on and I had been notified of a recall pertaining to the power steering system. The recall was reported addressed through software reset/update and eps light was off when I picked the car back up. Earlier this month the eps light came back on and I noted a brief clicking/knocking sound with temporary increased resistance as I turned the steering wheel in either direction both while moving or at a stop. The car was reassessed at the dealership Aug 23rd, I was told that an "internal failure of steering column" had been identified and that I would need to replace the full steering assembly for an estimated $2,244.40. I asked for further details regarding the failure and was informed that the steering coupler needs replacement but also that the "hologram sensor" has malfunctioned, necessitating a full steering assembly replacement, and that this is unrelated to the previously serviced power steering recall. I have not had the repair yet but am warned that the car is at risk of unpredictable power steering failure.
I took my vehicle to wilson Hyundai for the recalls to be corrected. I was also having issues with an air bag light and a clicking noise in the steering wheel. I received a call telling me my steering column needed to be replaced because there was a short in the sensors to a module. I was then told that the sensor to my passenger seat had malfunctioned and that I needed to replace the entire bottom portion of the seat. They were wanting to charge me over $6,000 to repair these two issues. There are recalls on both of these issues: NHTSA 15V100000 addresses issues with the steering and the fix does not include or require the replacement of the entire steering column. The solution for this recall is to reprogram the computer. This does not address the clicking noise in the column where a gear/cog disintegrates over time.... a $12 part is estimated to cost over $500 in labor to replace. The issue with the air bag malfunctioning is addressed in 2009 Hyundai Elantra air bags: Frontal: Sensor/ control module NHTSA campaign #11V143000. I am being told that this issue is only for certain 2007-2009 Elantras manufactured before Nov 1, 2008. My vehicle was manufactured April 30, 2009 so they dont want to fix the problem even though it is the exact same problem addressed in recall. I would greatly appreciate it if you would look into this matter and expand the manufacturing date to address those of us who own a 2009 manufactured after November 1, 2008 Hyundai Elantras whose air bags are malfunctioning.
The contact owns a 2009 Hyundai Elantra. The contact stated that there was a sudden power steering failure while driving the vehicle. The vehicle was repaired by the dealer in less than three months per NHTSA campaign number: 15V100000 (steering), but the failure recurred. The manufacturer was notified of the failure and provided no solution other than to have the contact take the vehicle to the dealer for further testing. The failure mileage was not available.
The electronic steering dampener went on my 2009 Hyundai Elantra. The dealership said it had been under recall but they only did a computer reset. The steering wheel started to make a clicking noise. When I took it to the mechanic the next day the power steering went out. The rubber part had completely disintegrated. This is a known issue and Hyundai would not cover my 2009 Elantra with only 36000 miles on it. It was only covered for 5 year 50000 miles. The picture shows the new part on the left and on the right is the old part. The actual part was $11.75 but labor cost $585 due to the entire front interior of the car had to be removed. I would like a refund.
- Clearwater, FL, USA
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Please note that my vehicle has already been serviced at the dealership for NHTSA campaign 15V100000 (Hyundai recall 127). While driving between 34-45 mph, I heard a subtle click from either my steering column or behind the dash, which was immediately followed by illumination of the eps warning light and complete loss of power steering assistance. The vehicle became very difficult to steer, and remained in this condition until I reached my destination, which was about another 30 minutes worth of driving time. I imagine that some younger/weaker drivers might not be able to physically steer the car while in this condition, but I was able to manage. The car was left in a parking lot for about 8 hours, at which point upon starting the engine, the eps warning light turned off and power steering was again fully functional. The dealership said my car had already been serviced for the power steering recall 127, and it would cost $120 to investigate. I did not bring the vehicle in for this diagnostic. The problem appears to be an intermittent problem, and has not yet recurred.
My teenage daughter nearly got into an accident when the power steering completely stopped working while she was driving. We see that Hyundai has had recalls on the torque sensor/steering column but informed us that our car was not covered under recall. Hyundai advised our Hyundai dealership to completely replace electric power steering column and eps column in order to insure safe driving. This cost us $2,260.75 on a car with only 28,000 miles. We cannot believe that Hyundai is not standing by its product and only doing "selective recall". we avoided a very serious accident which would have resulted in dire consequences for Hyundai. Please help us expand this recall and recoup some of our expense. We will never purchase another Hyundai. A company that manufacturers and sells dangerous vehicles should not be allowed to continue.
The contact owns a 2009 Hyundai Elantra. The contact stated that while driving at a low speed, the steering wheel became very difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. The electric power steering (eps) warning light illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer who diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired under NHTSA campaign number: 15V100000 (steering). The manufacturer was notified of the failure. The failure mileage was 64,900.
After having my power steering fixed at the local Hyundai dealership because of the recall, the steering wheel began to make a clicking sound when it was turned in either direction. When I called Hyundai, the mechanic was able to tell me exactly what it was without even looking at my car but still wanted 110 dollars just to inspect it. Informed me that the issue, which is the coupling device, is not covered under warranty from recall. My steering wheel never made this sound before the recall and if this is such a common problem that he's able to tell me what's wrong without even looking at the car, why is it not covered under warranty? dealership wants 400 dollars to fix the coupling device on top of the 110 dollars to inspect it. Local mechanix charged me 15 dollars to inspect it and verified that it is the coupling device. Informed me that he felt it should be covered under warranty.
The contact owns a 2009 Hyundai Elantra. While driving 35 mph and attempting to make a right turn, the power steering failed and the ESC indicator illuminated on the instrument panel. The contact maneuvered the vehicle to the side of the road where the vehicle was turned off and restarted. The contact stated that the power steering returned to normal. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 52,000.
The contact owns a 2009 Hyundai Elantra. While driving at low speeds, the power steering failed. The vehicle was repaired under NHTSA campaign number: 15V100000 (steering). The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 48,000.
The contact owns a 2009 Hyundai Elantra. While driving 55 mph, the power steering seized and the electronic power steering and electronic stability control warning lights illuminated. The contact mentioned that the vehicle was recently repaired according to NHTSA campaign number: 15V100000 (steering). The vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 27,102.
The contact owns a 2009 Hyundai Elantra. While driving approximately 20 mph, the steering wheel became difficult to turn after the eps warning indicator illuminated. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 15V100000 (steering). The vehicle was taken to the dealer where it was diagnosed that the eps steering unit was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 37,200.
The contact owns a 2009 Hyundai Elantra. While driving 20 mph, the steering seized and the eps warning indicator illuminated on the instrument panel. The vehicle was serviced under NHTSA campaign number: 15V100000 (steering), but the remedy failed to repair the vehicle. The manufacturer was notified of the failure. The failure mileage was 87,000.
Took car in for safety recall campaign 127 electronic power steering. Took over 1 month to get car back. The steering felt loose and worse than before. Went to 2 dealers both said steering is loose but safe. I did not feel safe. The regional manager at Hyundai said there is noting they can do about it. Updated 10/9/15 an independent mechanic stated the steering was set to race car when the electronic power steering was change due to a recall that was issued. Updated 12/28/15.
The contact owns a 2009 Hyundai Elantra. While reversing out of a parking spot, the contact heard a clicking noise when the steering wheel was turned. The contact believed this was a serious safety concern. The manufacturer was not notified of the issue. The vehicle was not diagnosed or repaired. The VIN was unavailable. The failure mileage was 74,000.
2009 Hyundai Elantra. Consumer writes in regards to electrical power steering recall. The consumer stated it took the dealer more time to fix the recall, than what was stated. Recall # 15V100000.
The contact owns a 2009 Hyundai Elantra. The contact stated that while driving at various speeds, the eps and the ESC warning lights illuminated. In addition, the steering wheel was extremely difficult to turn. The vehicle was restarted and the vehicle resumed to normal. The vehicle was taken to the dealer who repaired the vehicle under NHTSA campaign number: 15V10000 (power steering). However, two weeks after the vehicle was repaired under the recall the failure recurred. The manufacturer was notified of the failures. The failure mileage was 83,000.
The contact owns a 2009 Hyundai Elantra. The contact received a notification for NHTSA campaign number: 15V100000 (steering). The contact stated that the vehicle was repaired under the recall; however, a week later the vehicle started experiencing the failure listed on the recall. The vehicle was not repaired. The failure mileage was unknown.
A D V E R T I S E M E N T S
- Albany, GA, USA