This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On April 1st 2014 the front right lower control arm broke off when I applied the brakes in order to avoid hitting a Canadian goose that was sauntering majestically across the road (the goose was unhurt). The right front wheel was rotated about 60 degrees to the horizontal and was moved backwards enough to damage the right fender. Some two years ago, Hyundai recalled this model to inspect for possible corrosion in the front suspension components. At that time the local Hyundai dealer stated that there was no corrosion detected in this vehicle. While it is easy to blame this break on potholes, I would like to state that I am meticulous about avoiding them and I wonder if the suspension components were not weakened by poor quality corrosion protection and gave way when I braked. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Thankfully no incident, my mechanic pointed out to me during normal maintenance on the car, the lower control arm had severe corrosion damage that its almost split he advised not to take it on the highway until it was fixed. He printed out the recall notice of the problems with the front lower control arm. Hyundai is giving me push back on taking care of it because im not in the salt belt. I am not in a salt free state they salt hear at the threat of flurries. That kind of damage is not normal wear and tear on a car that's under 60K miles. I don't want the world I just want them to fix the defective product, more important than that had my mechanic not pointed it out I could have put myself or others in danger if this snapped and I lost control of the passenger side wheel. I cant be the only one outside of the salt belt that is having this issue and may be in danger if it separates. Thank you for taking the time to listen.
I was behind two vehicles at a traffic light, the light turned green and we all just started to proceed forward when the front vehicle slammed his brakes on. The vehicle directly in front of me slammed his brakes on and I slammed mine also. I felt the front end give a little so I made a right turn and slowed down to around 5 mph. I proceeded to my home about 500 feet away and turned into the driveway. I got out of the vehicle and found the right lower control arm broken just past the ball joint. I forgot to say there wasn't any contact between any of the vehicles, no one was injured.
The contact owns a 2003 Hyundai Elantra. The contact was driving 20 mph and completed a U-turn when he lost control of the vehicle. The vehicle continued to veer into oncoming traffic and the contact was unable to regain steering control. The contact was able to coast to the shoulder, where the vehicle was towed to a local mechanic. The mechanic advised the contact that the front driver's side lower control arm was fractured. The driver's side lower control arm was replaced by the mechanic. The manufacturer was made aware of the failure. The contact referenced NHTSA campaign id number: 09V125000 (suspension: Front lower control arms rusting), however the manufacturer advised that the VIN was not included in the recall campaign. The failure and current mileage was 123,000.
During a rapid stop at low speed the passenger side control arm snapped rendering the vehicle unsteerable. Had this occured at higher speed it is likely that serious personal injury would have also occured.
- Fairfax Station, VA, USA
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As I was driving out of parking spot at work the front right side of car dropped. Got out and found that the right wheel had folded under car. After further checking found that that control arm had broken and fluid pouring out from under car. Was informed by fellow worker that this car had a recall on control arms.I checked into problem and found that the recall had been addressed but the arms were not replaced.I am the second ower of this car. The arms were waxed and drilled but it looks like it didn't take care of the problem.mileage on the car at time of waxing was 113,715 miles.im just glad that I wasn't out on the highway at the time. Will Hyundai take care of this for me and how many more cars are out there with same issue?
The contact owns a 2003 Hyundai Elantra. While driving approximately 50 mph, the contact attempted to stop the vehicle on the shoulder because the steering wheel became slightly uncontrollable. The front driver's side wheel was bent inward, causing the vehicle to slide off the road and into a ditch. The vehicle was towed to the contact's home. The vehicle was not taken to the dealer for diagnostic testing. The contact inspected the vehicle and discovered that the front driver's side control arm was fractured. The vehicle was included in NHTSA campaign id number: 09V125000 (suspension:front:control arm) and was treated with rust proofing material. The contact stated there was already rust present but the dealer refused to replace the front control arm under the recall. The vehicle was not repaired. The approximate failure mileage was 160,000.
As I was pulling out of a stores parking lot to enter a main street, I turned left at the intersection, and as the car was about one fourth in the intersection I heard a noise, such as when a car hits a road hole, and the car stopped but the engine continue to run. The main street was double lane, and the car coming towards my driver side was able to stop. I believe that if he had come faster I would have been hit. The car did not move further, neither forwards or reverse. So I stepped out and saw the passenger wheel pointing to the right instead of the left, and so a piece of metal frame torn apart. Later that night I understood that it was the passenger side control arm.
8/11/2009, my daughter and I were driving a 2003 Hyundai Elantra down a small street in Chicago when the passenger side front lower control arm fractured at the ball joint attachment. The tire then came away from the assembly and was rendered inoperable. In October of 2009, I became aware of the recall regarding this and filed a complaint here and Hyundai motor America reimbursed me for the replacement of the control arm. I then took the car to my local Hyundai dealer who simply "added a plug kit and rust preventative." An inspection of the subframe did not occur at that time; which should have occurred since a control arm had already fractured and the recall C/091 calls for this inspection, as well as repair and. Or replacement of any parts attached to these assemblies. On 3/28/2011, while having some brake and tire work done, a local Goodyear dealers service department noticed severe corrosion on the drivers side control arm as well as the subframe. I immediately had the control arm replaced due to my near fatal previous experience. I have the original control drivers side control arm in my possession, as well as several photos of my subframe. Please pass this complaint along to Hyundai for review.I have already spoken to the attorneys in the cirulli, D'elia case #[xxx] and they urged me to try to discuss this with Hyundai. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
During service on 2003 Hyundai Elantra GT to repair the subframe and lower control arms due to corrosion damage (this was part of recall campaign), the dealer indicated that the 2 hoses to and from the power steering pump were corroded and leaking. Subsequently, the dealer broke the high pressure line when attempting to determine the location of the leak. Both the high pressure and return hoses had corroded beyond repair and required replacement.
I own a 2003 Hyundai Elantra GT that currently has about 58000 miles on it. While driving home, when I was approx 2 miles away I noticed that the car started to pull to one side a bit. Thinking it was a flat, I drove slow for the remaining mile or so and when I was about 200 yards from my destination, the front end dropped and the car stopped. Upon visual inspection, it looks like the frame where the passenger front tire meets the steering rod completely rotted through and broke. After looking on the web, it seems very similar to investigation PE09011.
A D V E R T I S E M E N T S
- Oakland, NJ, USA