This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Hyundai Elantra. The contact stated that the passenger's side control arm became defective which caused difficulty to steer the vehicle at various speeds. The contact then called superior Hyundai South (238 w mitchell ave, cincinnati, oh 45232) where she made an appointment and was informed to check if there were any recalls on her vehicle. Upon investigation, the contact linked the failure to NHTSA campaign number: 09V125000 (suspension) however, the vehicle was not included in the recall. The contact also stated that upon starting the vehicle, the vehicle stalled without warning upon depressing the accelerator pedal. The contact then took the vehicle to an independent mechanic who diagnosed the vehicle with a defective O2 sensor which was then replaced. Despite the O2 sensor being replaced, the failure persisted. The manufacturer had yet to be notified of the failures. The vehicle had yet to be repaired. The failure mileage was approximately 153,000.
My daughter was driving home from school and the strut/axle broke and caused her to skid off the rode, luckily she was not injured and was able to come to a stop in an empty lot. The tire was ruined and the fender was also damaged. We were able to get this fixed at the repair shop, for just under $500, however now the vehicle will not pass inspection due to the subframe being deteriorated. Upon researching the cost to replace this, I found that the vehicle has had several recalls, and wow both of these were on the list. My concern is that the vehicle is 2003 and we are not the original owners. I am concerned now that the other recalls may also affect their vehicle. The safety of my daughter and grandson is top priority. What can you help me with. Can we still use the recall to have the vehicle repaired?
Front passenger side control arm fractured, allowing wheel to turn 90 degrees to the right resulting in an uncontrolled slide down the highway. This also blew out the tire and separated the axle from the transmission, spilling transmission fluid. Vehicle was uncontrollable, and once stopped immovable, and so stranded in the middle of the highway.
- Middletown Springs, VT, USA
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- Cincinnati, OH, USA