10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Hyundai Elantra body / paint problems

body / paint problem

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2002 Hyundai Elantra Owner Comments

problem #2

Mar 012002

Elantra

  • miles

A D V E R T I S E M E N T S

Several weeks ago, I filed a complaint on this site 10049365. I have seen no responses of any type. Now to take that complaint a step further. Many of the problems that I have encountered with this Hyundai death trap, and the unwillingness of hma to look into the problems, or the dealers to rectify the problems is well documented on this web site. As I mentioned in my previous complaint, I went through the lemon law process in my state. They require arbitration with the BBB autoline. The arbitration was a joke and the hma representative accused my wife of driving the vehicle as a commercial vehicle and put all of the car woes on her. She drives the car for work, mostly highway. Also, the arbitrator accused us of having a tow hitch on the car, which is legal, but not recommended. Well, we have no trailer or hitch. The BBB autoline is rigged against the consumer and they should not associated with any state or federal laws whatsoever. Hyundais of this model are certain death traps and I feel that the federal government should order hma to repair everyone of them now. The consumer is stuck between a global conglomerate and local dealers who will not repair these vehicles.

- Orlando, FL, USA

problem #1

May 122002

Elantra 4-cyl

  • Automatic transmission
  • 40 miles
From day of purchase, I noticed a vibration in the steering, starting about 42 mph. Took the vehicle to dealer, who rotated and balanced tires. Vibration then started about 50 mph, back to the dealer rotated and balanced tires again along with alignment. Vibration about 58 mph back to dealer again, rotation, forced balancing, rotor turned down, still had vibration. Filed under lemon law, final attempt by service department involved hma regional chief mechanic trouble shooter. He claimed they loosened motor mounts and let engine center itself, changed tires, balanced and aligned again. After a week I picked up car which he said was fine. Vibration still noticeable. Gave up on hma and drove car about 20,000 more miles till vibration got so bad I had to go to a brake shop because it was almost impossible to stop. They changed pads, adjusted brakes and rebuilt right front caliper. No more vibration. Hyundai won't pay for the repair, so following thru with lemon law and hoping to get out of this death trap. Air bag light comes on some days, and stays on all day, some days it's not on. Do the air bags work. Also having problems with paint finish, door seals and seat belt retractors. Real piece of junk and I would never recommend this car to any one. Also had to have brake dust removed from rear brakes at about 7000 miles and the dealer charged me 60.00$ excessive dust accumulation is a design defect and at the least should have been covered by Hyundai. Abl.pco

- Orlando, FL, USA

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