This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Hyundai Elantra. The contact stated that the front driver side lower control arm fractured. The contact was able to park the vehicle prior to the failure. The vehicle was taken to a dealer. The technician diagnosed that the front passenger side lower control arm was rusting as well. The vehicle was not included in NHTSA campaign number: 09V125000 (suspension). The failure mileage was 150,120.
2001 Hyundai Elantra. Consumer states failure of front lower control arm on the front left and the front right side. The consumer stated the vehicle had to be towed. Due to the failure of the control arm, the consumer had to pay for a new axle, stabilizer link, a wheel balance and an alignment.
Driving down two lane secondary road making left merge into turning lane heard load bang then proceeded into a skid. Found front left wheel sticking out sideways, police arrived said that I was lucky not to have been on the highway, called aaa and the driver on the scene said I had broken my lower control arm. Came home googled issue and found recall campaign no. 09V125000 and called the Hyundai number to report incident. Called aaa to tow car from home to the dealer recommended by the Hyundai hotline. Did notice plenty of corrosion where the break was....scary situation, not hurt just shook-up.
The contact owns a 2001 Hyundai Elantra. While driving approximately 10 mph the vehicle began to make a noise. The contact was able to drive onto the emergency lane. Upon examination the driver side front wheel was straight and the passenger side front wheel was turned to the right. The vehicle was towed to an independent mechanic where both front lower control arms and sway bar links were replaced due to rust. The manufacturer was notified and informed him that his vehicle was not included in the recall associated with NHTSA campaign id number 09V125000, suspension:front:control arm. The failure mileage was unknown and the current mileage was 120,000.
The contact owns a 2001 Hyundai Elantra. While the contact was driving approximately 40 mph she heard a loud noise outside of the vehicle and suddenly the front end collapsed. The vehicle was towed to an authorized dealer and the technician stated that the failure was associated with recall under NHTSA campaign id number 09V125000 (suspension: Front: Control arm). The technician stated that both control arms exhibited severe rust corrosion. The vehicle had not been repaired at the time of the complaint. The contact had safety concerns regarding the remedy repair. The failure mileage was unknown.
- Summers, CT, USA
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The contact owns a 2001 Hyundai Elantra. The contact stated that he received notification of NHTSA campaign id number: 09V125000 (suspension front control arm). The dealer was contacted but he was unable to have the vehicle repaired because the parts needed to make the repair were not readily available. The dealer advised there was a national back order for the part and could not provide an estimated time of arrival. The contact was concerned with the safety of operating the vehicle and did not feel the recall repair was being handled in a reasonable amount of time. The failure mileage was approximately 50,000 and the current mileage was approximately 52,000.
I have a pending case no. [xxx] with Hyundai. My son's vehicle has been at advantage Hyundai in hicksville, NY (the "dealer") since April 5 pending a recall repair (NHTSA campaign id no. 09V125000). I contacted the dealer again today and spoke to michael keily (516-465-7700) who informed that he had no idea when the needed part will be available and therefore he was unable to give me a date by which I can expect the vehicle to be repaired. Mr. Keily also informed me today that Hyundai corporate will only pay $35 per day for a rental replacement vehicle. I contacted enterprise car rental and they informed me that a compact vehicle will cost $58.50 per day given that my son is 21 years old. My son has been without a vehicle for a month, has no means of transportation to get to his summer job and cannot afford the economic hardship of paying an additional $23.50 per day. I contacted Hyundai corporate (1-800-633-5151) and after being on 'music hold' for over 2 hours, two different customer service representatives informed me that they would need an additional 2 to 3 business days before they could provide me with an answer as to whether Hyundai would absorb the full cost of a rental vehicle. Hyundai has failed to repair my son's vehicle 'within a reasonable time" (page 14 NHTSA "motor vehicles safety defects and recalls- what every vehicle owner should know") and therefore they should be compelled to pay for the full cost of a rental vehicle without further delay. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
2001 Hyundai Elantra. Consumer states problem with suspension: Front control arm the consumer stated she was unable to drive the vehicle up the street. The consumer had to call a tow truck. The tow driver informed the consumer the front control arm had failed. He also told the consumer a recall had been issued, however the consumer stated he never received a recall notice. The consumer stated after the vehicle was repaired, the recall notice arrived in the mail two weeks later.
The contact owns a 2001 Hyundai Elantra. While driving at speeds of 45 mph, the contact abruptly depressed the brakes to avoid hitting a deer. Simultaneously, the drivers side control arm snapped and caused the contact to lose control of the vehicle and crashing into a drainage ditch. The police arrived to the scene and a police report was filed accordingly. The current and failure mileage was 114,036.
The contact owns a 2001 Hyundai Elantra. The contact received a recall notice for the subframe and control arm (recall 09V125000 suspension: Front: Control arm) so she called the dealership to make an appointment. The dealer told the contact because they were backed up, the vehicle could not be repaired until April 24, 2010. The dealer stated that the vehicle was not in drivable condition because the subframe was weakened and the parts for repair were unavailable until May 5, 2010 or May 11, 2010. The contact called the manufacturer concerning the length of time for the repairs (five days to complete) but was offered no assistance. The contact felt that the repair time was unacceptable. The failure mileage was approximately 121,000.
2001 Hyundai Elantra lower control arm rusted causing the left front wheel to collapse. Consumer received a recall after the wheel collapsed. Consumer stated that Hyundai refuses to reimburse because the repair work was done in 2009.
The contact owns a 2001 Hyundai Elantra. While driving approximately 10 mph and proceeding to stop sign, the front left control arm broke. On a separate occasion, the right front control arm broke as well. The vehicle was taken to an authorized dealer who stated that the failure was caused by rust. The vehicle was repaired by an authorized dealer. The current mileage was approximately 75,000. The failure mileage was approximately 55,000. Updated 06/29/10 the consumer stated after the second control arm failed, the mechanic informed her a recall had been issued for the very same problem. The consumer stated she as never notified of a recall. It wasn't until March 2010, that the consumer received a recall. Updated 07/01/10.
The contact owns a 2001 Hyundai Elantra. On February 27, 2010, the contact took the vehicle to an authorized dealer for a repair on recall 09V125000 (suspension: Front: Control arm). On March 27, 2010, while driving at approximately 20 mph, the contact heard a rubbling sound. She stopped the vehicle and when she re-started it, the vehicle would not move. The vehicle was towed to a local repair shop where a mechanic advised her that the cause of the failure was the front control arm. The vehicle was being repaired at the time of the complaint. The contact called the manufacturer but received no assistance. The current and failure mileages were approximately 88,000.
The contact owns a 2001 Hyundai Elantra. The contact was driving approximately 35 mph on normal road conditions. There was a loud noise and the front end of the vehicle collapsed without warning. The driver inspected the vehicle. The lower control arm was detached. The vehicle was towed to an authorized dealer. The failure was contributed to the lower control arm and drive axle shaft assembly. The vehicle was repaired under the NHTSA campaign id number 09V125000 (suspension:front:control arm). The contact was displeased to know the drive axle shaft assembly was not included in the free remedy repair. The vehicle has not been repaired at this time. The failure mileage was 65,000.
The contact owns a 2001 Hyundai Elantra. Recently, the contact received a recall notification under NHTSA campaign id number 09V125000 (suspension:front:control arm). The recall manufacturer report date was April 14, 2009. The contact was displeased to know the extensive time frame the manufactured had taken to mail recall notification regarding such a serious safety defect.
Both control arms on my 2001 Elantra went while I was driving. I was told it was not a defective part by Hyundai. My mechanic reported he had never seen anything like it. He was impressed that I had not been killed. Something needs to be done about this automobile. Hyundai needs to stand up and take responsibility.
A D V E R T I S E M E N T S
- Long Mouth, CO, USA