This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2013 Hyundai Azera engine failed May 19, 2019 as I was driving on the highway, my car insurance denied my claim due to findings of a manufactures/mechanical default and Hyundai refused to fix it stating it was out of warranty and that I had to pay out of pocket, if and wheni get it towed there. On October 2020, Hyundai received my car by tow and said that they could rebuild an engine and put it in at a cost to me. The rebuilt engine was put in Jan 2020 and failed at the dealership as the tested in February 2020 I picked my car up and the engine failed a week later as I was driving on the highway again. Chp impounded my car and Hyundai refused to get it out. I paid the fee. March 2020 Hyundai rebuilt another engine and put it in and I am having issues and concerns of my safety and Hyundai refused to address releasing the car to me with, airbag light on, horn doesn't work nothing on the steering column works, front light falls back into car, and now the back camera broken windshield wipers/fluid doesn't come out, hood of car lifted up on rights side, panorama roof continues to get stuck, I asked them to repair all these things and to check my cars engine on yesterday April 2020 and management and corporate they refused and I've been having car issues starting the month after I bought the car, like the airbag issue.
The steering makes a clunking sound when the wheel is turned. Mechanic said it's a faulty "rubber" star shaped part that has been recalled on other vehicles. Our cost to fix will be $289! the Azera should have been included under the recall but so far it has not.
Our 2013 Azera, with less than 29K miles, started wandering back and forth while driving. Even on neighborhood streets at slow speeds not just on city streets and highways. I started noticing that I had play in the steering wheel. At first it was only maybe a half inch but if I turned the wheel fast enough back and forth, it made a thumping noise and I could feel it in the wheel. Now there is 6 inches turn from left to right and the wheel and column rattles and thuds on every imperfection in road surface. The first indication was noticed 4 days ago. Today I fear it's not safe to drive anywhere. Even to drive in to get it repaired. The problem I have seems to be similar to those already documented complaints on this model and will be fixed at my expense since there is no recall for my year/model Hyundai. As it is still under 30K miles, this is highly disappointing to say the least.
The steering column has the same faulty coupler that has to replaced on all the sonata, electra's and Kia's in the year ranges from 2009 to 2017. They have a recall for the power steering coupler in the 2009-2017 sonata and electra cars, but did not include the Azera. After talking with many dealerships, they replace them daily on the Azera's as well, why was this coupler not included in the recall? if the coupler breaks while driving all steering is lost. Just a small amount of research will show you how many Azera owners are having the same repair. It happens when the wheel is turned and it makes a cracking noise, both stationary and in motion. The noise increases over time and starts to rattle on bumps. The problem can cause deaths, if not made aware of to the owners of these vehicles.
The streeing wheel started clicking and or sticking a few months ago while turning. The clicking/sticking has progressively gotten worse and the steering wheel feels loose and unsecured. When driving on uneven roads the steering wheel rattles loudly and shakes constantly. I feel as I do not have any control of my vehicle at times and have to adjust contstantly when turning or driving over uneven roads.
- Honolulu, HI, USA
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Loud clunking noise in steering and vibration when at highway speeds, took to repair shop and seen steering coupling needs to be replaced. After reseraching online I see that this is a very common complaint and should be recalled. My sonata had the same issue but was recalled and repaired. Clunking happens when driving or still and, sounds like metal loose in the column.
Steering wheel: The steering wheel shakes vigorously when driving on the highway going past 60. Also, big clunking sound when turning the wheel. Feels like steering wheel will fall off. Had a similar issue with my sonata. There was a recall on the sonata on this to replace the steering coupling. Airbag light stays on: Same issue as my sonata, however there is no recall on the Azera. This is clearly issues with lot of Hyundai's. this needs anew clock spring assembly/spiral cable. If these are same issues on a sonata then there should of been a recall on the Azera as well. Not lot of people talk time to fill this out and report this. I guess a tragic accident needs to occur for Hyundai to act.
The coupling is broken and I don't even have 60,000 miles on the vehicle. The steering rattles and shakes while driving at any speed and is dangerous if not fixed. Hyundai has recalled other coupling systems but none on the Azera. I have owned cars with over 100,000 miles and have never experienced this error.
As of 7/26/19 my airbag light came on when I started my car it was still overnight and hasn't gone off I took it to nalley Hyundai in lithonia G.a 8/12/19 where I was told theirs no recall but the clock screw needs to be replaced and my steering column to fix the click in the steering wheel and was then given an estimate I feel this is a faulty item that is conducive to my safety and I shouldn't have to pay for
2013 Hyundai Azera steering wheel makes a clicking noise when turning and is often stiff and hard to turn. And a loud clanking noise emits from the steering wheel housing going over almost any bump.
The steering column and wheel had a lot of play that got progressively worse. I had a spot that would " pop" when you turn it left or right. That also progressively worsened to the point that I would get a loud clunking noise when I turn the wheel or hit even the slightest bump on the road. I found a lot of similar complaints online for the Hyundai's and a large recall for the sonatas and elantras but doesn't include the Azera. Its the same exact issue and same part with a defective rubber coupler behind the steering wheel. I paid to have the part repaired yesterday when the two other people on the Hyundai work shuttle had their repairs covered by the recall. All 3 of us in that car had the same exact problem ! that's how common it is! how in the world can they not include the Azera?
Steering wheel is so tight it bounces back into position also the car drifts on the road and the steering when you turn the wheel its like it slotted so if you just move it a fraction it will fall into a slot and then you going off the road I feel the drive by wire is so tight that it will snap and kill somebody over time and the drifting it will drift fast so if your not 100 percent paying attention your dead.
Vehicle drifts left and right at interstate highway speeds, requiring constant attention and correction by the driver, which is distracting and contributes to driver fatigue. Unable to track smoothly around curves. Similar to alternating cross winds, even when there are none. Situation very aggravating in actual cross winds. Police officer pulled me over and said he would be justified in issuing a ticket for "weaving". dealer technician drove the car and acknowledged that this is a negative characteristic of electrical steering and nothing to be done for it.
A D V E R T I S E M E N T S
- Fremont, CA, USA