This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2013 Hyundai Azera. Consumer stated that the airbags did not deploy during auto accident. The consumer stated he and his wife were struck by another vehicle on the right front door. The vehicle the struck a guardrail, following it for 50ft. The vehicle was totaled. The consumer's wife was knocked unconscious and endured. Serious issues with her neck, ears and hip. Both had concussions.
My 2013 Hyundai Azera engine failed May 19, 2019 as I was driving on the highway, my car insurance denied my claim due to findings of a manufactures/mechanical default and Hyundai refused to fix it stating it was out of warranty and that I had to pay out of pocket, if and wheni get it towed there. On October 2020, Hyundai received my car by tow and said that they could rebuild an engine and put it in at a cost to me. The rebuilt engine was put in Jan 2020 and failed at the dealership as the tested in February 2020 I picked my car up and the engine failed a week later as I was driving on the highway again. Chp impounded my car and Hyundai refused to get it out. I paid the fee. March 2020 Hyundai rebuilt another engine and put it in and I am having issues and concerns of my safety and Hyundai refused to address releasing the car to me with, airbag light on, horn doesn't work nothing on the steering column works, front light falls back into car, and now the back camera broken windshield wipers/fluid doesn't come out, hood of car lifted up on rights side, panorama roof continues to get stuck, I asked them to repair all these things and to check my cars engine on yesterday April 2020 and management and corporate they refused and I've been having car issues starting the month after I bought the car, like the airbag issue.
- Fremont, CA, USA
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Car was parked overnight in my driveway. The next morning I got up, started my car and now the air bag light is on. Dealer says I need a new clockspring. My car has 53000 miles. No accidents, oil changes every 3000 miles. How does this happen. Its clearly a manufacturing problem with Hyundai.
My SRS light is on so I took my car to the dealer to find out why. I was told and is on my paperwork that vehicle has code associated with clockspring and is out of spec. Car was stationery and when I drove it to work one morning the light was on. It's not something I caused and really don't seam like a normal issue.
Steering wheel: The steering wheel shakes vigorously when driving on the highway going past 60. Also, big clunking sound when turning the wheel. Feels like steering wheel will fall off. Had a similar issue with my sonata. There was a recall on the sonata on this to replace the steering coupling. Airbag light stays on: Same issue as my sonata, however there is no recall on the Azera. This is clearly issues with lot of Hyundai's. this needs anew clock spring assembly/spiral cable. If these are same issues on a sonata then there should of been a recall on the Azera as well. Not lot of people talk time to fill this out and report this. I guess a tragic accident needs to occur for Hyundai to act.
The contact owned a 2013 Hyundai Azera. While the contact's vehicle was stationary, it was rear ended by a second vehicle. As a result, the contact rear ended the preceding vehicle. The front end of the contact's vehicle was severely damaged. The vehicle was deemed destroyed. The air bags did not deploy. The driver sustained injuries to the left knee, left arm, shoulder, and face. The front passenger sustained chest and right arm injuries. Medical attention was received. The vehicle was towed away. A police report was filed. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 140,000.
When I crank up my 2013 Hyundai Azera the airbag light came on.I waited and the light never went out.had my car scanned and it stated the error is the clock spring in the steering wheel.I feel as if my safety is compromised if the air bag isn't working properly.I keep all maintenance up on my vehicle but this is out of my control.
As of 7/26/19 my airbag light came on when I started my car it was still overnight and hasn't gone off I took it to nalley Hyundai in lithonia G.a 8/12/19 where I was told theirs no recall but the clock screw needs to be replaced and my steering column to fix the click in the steering wheel and was then given an estimate I feel this is a faulty item that is conducive to my safety and I shouldn't have to pay for
Took the car to harbor Hyundai in long beach, ca for an SRS/airbag warning light that turned on and remained on in the vehicle's instrument cluster upon starting the car on 1/13/2019. The vehicle was stationary and parked in a residential street. This is a big safety concern, as the safety restraining systems may not function properly in the case of an accident. The service department diagnosed the issue with error codes B1490 and B1763, symbolizing an "OCS(occupant classification system) defect" and "OCS ECU defect" in the vehicle, which advised replacement of both the ECU and the passenger seat cushion. This issue seems to directly to relate to Hyundai's "campaign 111" recall which involves vehicles manufactured from May 22, 2012 through November 23, 2012 (just 1 month, 10 days) before my vehicle was built. Because the symptoms in this issue seem almost identical to that recall, this issue might be the same issue as stated in the recall. Unfortunately, the vehicle's VIN does not exist within that previous recall, meaning a large repair expense needs to be paid. The manufacturer was contacted, and a case number was made for the issue reported. Attached are copies of the service department's vehicle obd II scanner report along with the invoice, an outline of the error codes scanned, and an estimated repair cost.
The contact owns a 2013 Hyundai Azera. While driving 15 mph, the passenger side air bag warning indicator illuminated, which was a safety concern. The vehicle was taken to an independent mechanic who diagnosed the vehicle and found diagnostic trouble code: 1346 (no resistance to air bag). The mechanic advised the contact to take the vehicle to a dealer. The vehicle was not diagnosed or repaired by a dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 83,000.
At approximately 40K miles the air bag warning indicator came on while there was a child passenger in the front seat. It only came on when my 15 year old would sit there and we were moving. I brought it to the dealer and the fault was reset. The dealer stated if it reoccured they would order a new sensor. It did reoccur this time while traveling on the highway with a 160 lb. 5'5 man in the passenger seat, and the dealer was notified. I was told that when the part came in they would call. The dealer never called. Due to lack of time on my part I did not follow up for two years and the light was on the entire time. When I did go back the dealer started that was to long ago and now the part is no longer under warranty despite being documented as bad while it was still under warranty. Now while searching for a part online I found that this is a known issue and the was a recall for this. Why don't the dealer fix it?
Vehicle drifts left and right at interstate highway speeds, requiring constant attention and correction by the driver, which is distracting and contributes to driver fatigue. Unable to track smoothly around curves. Similar to alternating cross winds, even when there are none. Situation very aggravating in actual cross winds. Police officer pulled me over and said he would be justified in issuing a ticket for "weaving". dealer technician drove the car and acknowledged that this is a negative characteristic of electrical steering and nothing to be done for it.
2013 Hyundai Azera was parked with the window cracked about an inch. A storm came up and a small amount of water was blown onto the passenger seat. Airbag warning light came on and will not go off. Hyundai dealer said any repair is not covered under warranty as " the car is not designed to have water inside". I have owned over 20 cars and never had anything like this occur even when something spilled on seats.
A D V E R T I S E M E N T S
- Mountain View , CA, USA