This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There is heavy black carbon buildup on the tailpipes and rear of my Azera. The Hyundai dealer said it is normal due to the type of catalytic converter they use. My Lexus mechanic (our other car) said it probably a problem with the fuel to air ratio the car is using.
- Newport Beach, CA, USA
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- Newport Beach, CA, USA