I purchased my 2020 Hyundai Accent from Shirlie Slack Mitsubishi, in Fredericksburg, Virginia on [XXX]. It wasn't long after purchasing that I began experiencing difficulties with it. The car will shut off when it comes to a complete stop or even if I s for a brief moment to switch gears, for example when parallel parking. Some days it would happen less often, maybe once or twice per trip then other days it would happen every time I came to a complete stop, shutting off in bumper to bumper traffic on the highway even. Because of my warranty through my dealership and Hyundai, I cannot take it anywhere else to have work done on it. Therefore I have been to this Hyundai for this issue three separate times now. The West Broad Hyundai in Richmond, Virginia. I even tried taking it to a different Hyundai in Richmond and they denied me, saying that I was already in the system at the West Broad location, and that I had to take it there. I have yet to see improvement after having it serviced any of the times. In fact one time after picking it up from Hyundai the problem occurred on my way way home. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Richmond, VA, USA

My vehicle does the same thing as NHTSA ID Number: 11423521 and now I know not to bother taking it in for service for this issue. I was validated when I read that complaint as I have and continue to experience the same non-responsive issue when I accelerate from a complete stop ever since the vehicle was purchased 2020 February. This form asks for a specific date but there is no specific date. It happens every time I drive the vehicle. The issue can be erratic and I never know when I can or can-??t depend on the vehicle-??s acceleration and live in fear of causing a wreck or worse inuring / killing someone else. I get honked at all the time from impatient drivers insisting I pull out while I wait to make sure there is more than enough time to pull out and accelerate safely. Impatient drivers be hanged and pay attention to your own driving.

- Fort Worth, TX, USA

I owned a 2017 Elantra and now I own a 2020 Accent. Both cars had the same on and off problem. When I am at an intersection and have to step on the gas to get thru the intersection quickly, when I step on the gas nothing happens. I have to pump the gas several times to get going. In the old days we called this vapor lock. This has happened numerous times but last week it almost got me killed. A car was coming from the lane to my right and I stepped on the gas and got about half way thru the intersection and the car just stopped and I was almost hit broad side. I called the service manager at my local Hyundai dealership in Freehold, NJ and ask if other people have had the same problem. He said yes but their is nothing they can do about it. It is something built into the Hyundai cars. This is unacceptable. There has to be something that can be done. When I took my 2017 Elantra into the dealership, the service manager said to leave the car, but if it does do it when they take it out for a test drive, there is nothing they can do.

- Freehold, NJ, USA