This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 5/15/2013 my daughter was involved in a 1 vehicle accident on interstate 40 East in amarillo Texas. She was driving a 2013 Hyundai Accent leased new in February. This was a violent crash in which the car rolled numerous times. Not one airbag deployed and the car was a total loss. Neither Hyundai nor the dealer seemed worried about the situation. I spoke with both Hyundai and amarillo Hyundai and was blown off. Safety apparently is not their priority, just the sale of an unsafe product.
My daughters were in a three car accident on 13 June 2019. They were rear ended which caused them to hit another car in the rear; no air bags deployed. They suffer from neck pains, shoulder pains, back pains, and headaches. Why install airbags if the are going to be no use during an accident"!" I'm very disappointed in Hyundai!!!
The contact owns a 2013 Hyundai Accent. While driving at an unknown speed, another vehicle ran the stop light and crashed into the front passenger side of the contact's vehicle. As a result, the contact's vehicle spun and collided with another vehicle. The air bags failed to deploy. The contact sustained head, neck, shoulder, back, hip, and knee injuries that required medical attention. The front passenger sustained left ankle, head, right arm, wrist, hand, back, neck, and chest injuries. The rear passenger sustained neck, back, pelvis, ankle, and head injuries, which required medical attention. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing of the air bag failure. The vehicle was not repaired. The manufacturer was notified of the failure and opened case number: 11439414. The approximate failure mileage was 55,000.
Vehicle was stopped in traffic on city street. An SUV driven by an 86 year old driver crashed into the rear and pushed the vehicle into a truck stopped in front of the vehicle. Vehicle was a total loss. None of the air bags inflated every one of the airbags in the vehicle that hit mine did inflate.
The contact owns a 2013 Hyundai Accent. While driving 15 mph, the vehicle crashed into a wall. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was towed. The manufacturer was made aware of the issue. The failure mileage was 68,000. The VIN was not available.
- Carson, CA, USA
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On Thursday Oct. 9. 2014 I went to my car parked in driveway to go to work. I went to turn key heard radio come on then an explosion. I went back into seat left hand forward. I did not know what was going on. I realized airbag was out in steering wheel, did not know if car was on fire, got out called 911. By divine intervention my injury's were minor burn on my arm which was cleaned up at site, my home in driveway, fire report stated noticed minor burns on face, I was not aware, upset and in shock. I went up with tow truck driver to dealership where I purchased car brand new only year old, under 11000 miles on it. I demanded a car to use, I was crying at dealership. Manufacture tried to say it was an insurance problem which it is not, car blew up in my face when I started it. Dealership came thru and has let me use a car for time being. I am trying to deal with manufacture and it is not easy. I do not want car back and I want them to pay it off. They agreed to outside inspector and now I find out I will not be aloud report. So now I demanded that I hire someone and we all go investigate car at same time, they agreed, still a work in progress at this moment in time, I do not know what type airbags they use but I have a right to know exactly what went wrong and for other people. I am lucky to be able to tell this story.
The contact owns a 2013 Hyundai Accent. The contact stated that shortly after stopping and parking the vehicle, the vehicle suddenly accelerated and crashed into the rear of a parked vehicle. The contact indicated that although the brakes were engaged the accelerator pedal erroneously went to the floor and the air bags failed to deploy. The contact suffered injuries to both knees and to the neck during the crash. No police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was unavailable.
The contact owns a 2013 Hyundai Accent. The contact stated that the clutch was depressed inadvertently which caused the vehicle to crash into a cement pole. The air bags failed to deploy. A police report was filed and the contact sustained lacerations to the forehead and knee which required medical attention. The vehicle was towed to an independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 18,000.
I was hit on the left front quarter panel area so hard the car spun around. The side airbags deployed but not the front ones. I had my seatbelt on however was slammed against the steering wheel and my hands impacted the passenger windshield. I was rendered unconscious and had a temporary lapse of memory. I know have a pinched nerve in my lower left back and severe pain and bruising in breast right should area. I have been told that it could take weeks or months to heal. My daughter bought the car brand new a few months ago and was never advised of any recall/safety issues.
I was in an accident on October 14, 2013 where I struck a deer head on at 50mph and the airbags did not deploy. I wrote to Hyundai and complained, and after their "investigation", they determined that I was not entitled to any assistance. Well, two nights ago, on Wednesday, December 18, 2013, I struck and went under a Ford F150 truck. I was pinned in the vehicle. My airbag did not deploy - again. How am I to feel safe in this vehicle? their "investigation" said that the airbags were in working order and that simply hitting a deer would not make them go off. Well, this time I hit and went under a vehicle and was pinned in my vehicle and they still didn't go off. I am so disappointed in Hyundai. This was my first new car. And it has lasted me 1 1/2 years, not even. I was not cited for the accident as the officer said it was not my fault. My insurance company is considering totaling the vehicle. I am beyond upset. I'm opening another complaint against Hyundai, maybe they will "get it" this time. This is unacceptable!!!!!
On Monday, October 14, 2013 I was traveling East bound on US17 in suffolk, va at approximately 8:30pm at the posted speed limit of 50mph when I struck a full-sized male deer head-on. He came out of nowhere - he was notin the road or my line of vision prior to me striking him. The vehicle came to an abrupt halt, but no airbags deployed. The deer flew into the median, where it died. I immediately contacted the local police and I have an incident report. I then contacted my insurance company and arranged for the vehicle to be repaired. No one can tell me why the airbags did not deploy. I have pictures from all sides of the vehicle detailing the damage. I would think that a head-on collision at 50mph would warrant an airbag deployment. I no longer feel safe in this vehicle, and am now afraid to drive at night. I have filed a complaint with Hyundai directly, and they have sent me a laundry list of items that they wanted me to provide to them. Per my phone call with them this morning, that information was received on 11/04/13. On 11/24/13, the "independent investigator" contacted me regarding a visit to my vehicle to make a download for Hyundai the next day. He did so, and took a lot of pictures and was with the vehicle for over an hour. I also forwarded him the photos that the repair shop took. Last night I called again, and was given the name of "[xxx]" as the one assigned to my case. To date, I have yet to have any correspondence with this [xxx]. I am very dissatisfied, I fell unsafe, and am completely frustrated with Hyundai right now. The airbags, per their own manual, should have deployed at a head-on 50mph crash. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
On Monday, October 14, 2013 I was traveling East bound on US17 in suffolk, va at approximately 8:30pm at the posted speed limit of 50mph when I struck a full-sized male deer head-on. He came out of nowhere - he was notin the road or my line of vision prior to me striking him. The vehicle came to an abrupt halt, but no airbags deployed. The deer flew into the median, where it died. I immediately contacted the local police and I have an incident report. I then contacted my insurance company and arranged for the vehicle to be repaired. No one can tell me why the airbags did not deploy. I have pictures from all sides of the vehicle detailing the damage. I would think that a head-on collision at 50mph would warrant an airbag deployment. I no longer feel safe in this vehicle, and am now afraid to drive at night. I have filed a complaint with Hyundai directly, and they have sent me a laundry list of items that they wanted me to provide to them. Per my phone call with them this morning, that information was received on 11/04/13. Today is 11/18/13, and I have yet to hear back from Hyundai regarding their end of the "investigation".
Cpsc: I1370075A. 2013 Hyundai Accent. Consumer stated his daughter was involved in a one car accident. Which the car rolled numerous times. Also, not one air bag deployed and the car was totaled.
A D V E R T I S E M E N T S
- Amarillo, TX, USA