Bought Aug 2011 used 2010 Accent automatic with only 40,000 miles . After I complained of vehicle vibration [a known problem to Hyundai] dealer and manufacturer replaced two transmission mounts as defective but refused to fix remaining erratic idle and passenger area vibration at idle and would not replace upper engine mount. Non-Hyundai mechanics said the vibration caused by defective upper engine mount. The Better Business Bureau and Hyundai consultant verified the vibration was still there but Hyundai still refused to fix it. Hyundai officials I talked with and denied me service are Gary Greer, Frances Melodia, Donald Quimby, Nicolas Moss at Marina Automotive LLC dba L.A. Hyundai at LAX, Inglewood, California, and I also had contact with 101 Vermnt Hyundai in Los Angeles and Hyundai Corporate numerous people and Jeffrey Phillips. Even though they refused to fix MY vehicle still under warranty, I believed a newspaper article that said Hyundai engineers had worked hard on other models to fix the vibration and other suspension problems so I traded the 2010 dog in August 2012 for 2013 Accent SE 5-door, perhaps thinking lightning cannot strike twice in the same spot. Only have car now about 1000 miles and 2 months and seems to be too much play in motor mounts, vibration in steering wheel with compressor on, erratic idle, rough ride and bouncy floating suspension, and other small items, but vibration in passenger area 90% gone. Fuel economy not as advertised at about 20 city driving. Those are some of the things I asked to be inspected in an online appointment. But when I took the car in person for inspection after contacting most conveniently located dealer [not selling dealer] and manufacturer , three employees including owner and service manager would not inspect the car , we got into a shouting match, and they called police to remove me and car from the lot. See youtube site legaladvocate71 for videos and site attorney-ethics-elderly-abuse.com. Police arrived and ordered me off the lot. Still have not gotten inspection. The car is likeable but Hyundai does not back their cars and will lie, retaliate, and threaten you with arrest if you seek service. This is a horrible auto buying experience. This does not include what happened at the selling dealer. Without availability of warranty service, the car is worthless now and forever in all areas. Recently Nissan Altima was recalled for loose suspension bolts. Hyundai owner manual says check suspension bolts at 15,000 miles. Could this be what causes the vibration in Hyundai? Donald Quimby, at a Oct 26 meeting, rather than respond to legitimate questions about the car, said he would not want a child to listen to my irate voicemail left with him after my online appointment was cancelled. Obviously Quimby is more concerned with retaliation than he is with the safety of car owners and their children. Phillips and Quimby claimed the warranty does not start until something is actually fixed; this is not true because the owner manual and warranty say it starts as soon as you take possession of the car. Why would Hyundai lie about this?
A D V E R T I S E M E N T S
Bought Aug 2011 used 2010 Accent automatic with only 40,000 miles . After I complained of vehicle vibration [a known problem to Hyundai] dealer and manufacturer replaced two transmission mounts as defective but refused to fix remaining erratic idle and passenger area vibration at idle and would not replace upper engine mount. Non-Hyundai mechanics said the vibration caused by defective upper engine mount. The Better Business Bureau and Hyundai consultant verified the vibration was still there but Hyundai still refused to fix it. Hyundai officials I talked with and denied me service are Gary Greer, Frances Melodia, Donald Quimby, Nicolas Moss at Marina Automotive LLC dba L.A. Hyundai at LAX, Inglewood, California, and I also had contact with 101 Vermnt Hyundai in Los Angeles and Hyundai Corporate numerous people and Jeffrey Phillips. Even though they refused to fix MY vehicle still under warranty, I believed a newspaper article that said Hyundai engineers had worked hard on other models to fix the vibration and other suspension problems so I traded the 2010 dog in August 2012 for 2013 Accent SE 5-door, perhaps thinking lightning cannot strike twice in the same spot. Only have car now about 1000 miles and 2 months and seems to be too much play in motor mounts, vibration in steering wheel with compressor on, erratic idle, rough ride and bouncy floating suspension, and other small items, but vibration in passenger area 90% gone. Fuel economy not as advertised at about 20 city driving. Those are some of the things I asked to be inspected in an online appointment. But when I took the car in person for inspection after contacting most conveniently located dealer [not selling dealer] and manufacturer , three employees including owner and service manager would not inspect the car , we got into a shouting match, and they called police to remove me and car from the lot. See youtube site legaladvocate71 for videos and site attorney-ethics-elderly-abuse.com. Police arrived and ordered me off the lot. Still have not gotten inspection. The car is likeable but Hyundai does not back their cars and will lie, retaliate, and threaten you with arrest if you seek service. This is a horrible auto buying experience. This does not include what happened at the selling dealer. Without availability of warranty service, the car is worthless now and forever in all areas. Recently Nissan Altima was recalled for loose suspension bolts. Hyundai owner manual says check suspension bolts at 15,000 miles. Could this be what causes the vibration in Hyundai? Donald Quimby, at a Oct 26 meeting, rather than respond to legitimate questions about the car, said he would not want a child to listen to my irate voicemail left with him after my online appointment was cancelled. Obviously Quimby is more concerned with retaliation than he is with the safety of car owners and their children. Phillips and Quimby claimed the warranty does not start until something is actually fixed; this is not true because the owner manual and warranty say it starts as soon as you take possession of the car. Why would Hyundai lie about this?
- badhyundai, Los Angeles, CA, US