This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The driver-side sun visor was falling off during driving when the visor hung at the left (the hanging rod broke from inside) and it's dangous because I could not see. It's definately a safty issue that are talked broadly and a recall is neccessary.
Driver side visor fell and hit my head while I was driving on road.. it was hanging there and I couldn't see for about 30 seconds until I had to just hold it up with my hand until I got home and could get a scissors to cut the cord that kept it hanging in my face. A few months later the passenger side visor fell. Didn't think I should have to pay for this, since it is a safety issue and in 15 minutes I already found 22 other complaints of this on this and other websites. Called Hyundai customer service and they said a case manager, oscar, would get back to me in 3-5 business days. They wouldn't give me "nationals" phone number, where he works. He never called. Again I called customer service, they said, sorry, they would send another email to oscar to call me within 3-5 business days. He never did. I called customer service again. They said oscar usually gets back to people within 1-2 days. Then a supervisor changed the storey and said that oscar won't call me until I connect with the dealership to try to get the problem fixed. She said she would contact the dealership and tell them to call me. They never did. I called the dealership a week later. They said the no one ever contacted them (which I don't believe...he didn't even ask my name or anything). He said they don't have anything to do with Hyundai besides selling and fixing their cars! this was gladstone Hyundai. When pressed, he said sometimes a case manager will call them before the customer comes in to tell them how to resolve the problem. So Hyundai national (oscar M) is supposed to call me.
Driving 75 mph on the highway, the driver's visor fell into my line of sight, I wasn't using the visor as it was dark making it very hard to see. It's electric so it didn't fall all the way just into my line of vision. I had to hold it in place and move to the side of the road to safely attempt to fix it.
While driving on highway driver's side sun visor fell off (by itself) and obstructed view nearly causing collision at 65mph. Numerous complaints about this! when will something be done?
- Philadelphia, PA, USA
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As I was driving, the driver side visor dislodged from its swivel point obstructing my view and distracted me from driving. Months later, the passenger side has done the same thing. Both now just hang from the wire connecting it to the lighting component. Very dangerous and scary!
While driving in the city my driver's side sun visor fell down right in front of my field of vision. It had to be removed because it would not stay up anymore.
A few months ago the visor in my 2010 Hyundai Accent on the driver side stopped staying up. I have read multiple complaints on this indicating many are having this problem.
The sun visor broke on the driver's side and dangled by a connecting wire obstructing my view. The lip on the on post that holds it in place broke off and can not be fixed. This was very dangerous and I had to remove the visor from the car.
My wife and I both own 2010 Hyundai Accents, and the visors on both have broken and make visibility while driving very limited. I've tried various methods of keeping it up, but it continues to fall down while I'm driving. The plastic parts that make it swivel up and down, and rotate from the front to the side window break very easily. I decided to file this complaint after reading several other similar experiences online. These parts should be recalled and replaced with something that at least functions the way it should. It's not safe.
The visor on the driver side broke and just hangs there. The brakes now on three different occasions have failed to stop the car at slow speeds. When the brake is pressed it feels as though they are crumbling. And the car jerks around. Has been brought back to the dealership twice to be told that its just what anti lock brakes do. I have never had that happen on any other car I have owned with antilock brakes. I will never own another Hyundai again, nor will I ever buy anything from that dealership.
A D V E R T I S E M E N T S
- Glenview, IL, USA