I have taken my pre-owned, certified vehicle into the dealer 3 separate times because the air bag light on the console comes on and will not reset. Each time I have had to pay a diagnostic fee and have the codes reset. The last visit on May 16, 2014 I was told that if it happens again, they will repair and replace the seat sensors. I am now out the diagnostic fee ($89) each time I go in. This is clearly a safety issue as you don't know if it is functioning properly or the air bag will deploy if someone is in the passenger seat.

- Denver, CO, USA

Our airbag light went on at the dashboard, and a dealer informed us that the all the sensors on the passenger side airbag had failed. We were told that it would cost almost $1,000 to fix this, and that the parts alone were over $700. We are one 1 month 16 days, and less than 10,000 miles past he 60000 limit for the warranty. I have spoken with Hyundai repeatedly to have them pay for the cost of replacing this key safety device, which has failed due to no fault of our own. Hyundai, and the dealer refuse to accept responsibility for an obvious defect in these crucial safety sensors. Hyundai promotes their service and safety, but has a real problem with passenger air bag sensor failure, and the company will not accept responsibility for its own defects.

- Cheltenham, PA, USA

My son was driving a 2009 Hyundai Accent and rear ended a stopped vehicle. My son was doing approximately 40 mph and not one airbag is his car deployed. His car was inoperable and was totaled by the insurance company. I went to the Hyundai dealer, with pictures, to let them know there was some sort of problem with that car and the manager's response to me was "I wasn't the manager when that car was purchased". I tried explaining that I was there out of concern that if it happens to someone else, there could be some serious injuries but he only cared that "he was not the manager" when I purchased that vehicle.

- Lexington Park, MD, USA

I took my vehicle for Virginia safety inspection and it failed due to the air bag warning light stays on, which I thought was normal to let me know it was working, but apparently not. It has been on since I bought the car from carmax. I have researched a little and there seems to quite a few problems with this issue and Hyundai. This is the second safety issue, the brake light recall being the first.

- Front Royal, VA, USA

The contact owns a 2009 Hyundai Accent. While driving 45 mph the vehicle slid on ice, crashed into a ditch and rolled over twice. The air bags did not deploy. He was not injured. The weather conditions were wet and the ground was covered with ice. The vehicle was destroyed. A police report was filed. The insurance company towed the vehicle in order to diagnose the cause of failure. There was no maintenance done to the air bags prior to the crash. The manufacturer was contacted but offered no assistance. The failure mileage was 10,000.

- Marion, OH, USA

I have a 2009 Hyundai Accent my wife weighs a little over 100 pounds when she is a passenger in the car she isn't heavy enough to trigger the passenger side airbag every time. Some times it will work sometimes it won't. we took to the dealer and they said hat everything is working fine.

- Fayetteville, TN, USA

My daughter, [xxx], was involved in an automobile accident where she rear ended another car head on going approximately 30 miles an hour' which probably totaled her car and no airbags delpoyed not even the front ones. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Fort Valley, GA, USA