This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am a police officer, crash reconstructionist, and child seat technician. I was involved in investigating a serious injury crash in which a child was in a dorel juvenile group, scenera next convertible seat. The seat broke and failed to maintain its integrity. There was a very large crack down the side frame, and the entire back of the seat broke out from where the harness straps come through. I have never seen a child seat break even a fraction as much as this seat did, the seat and child were removed from the vehicle by paramedics prior to my seeing the seat. So I don't know any details beyond the fact it was installed forward facing at the time of the crash.
- Salem, OR, USA
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- Salem, OR, USA