2003 Hummer H2 with steering knuckle failure. Customer states that the steering knuckle failed causing the accident. His insurance and the manufacturer say it wasn't a vehicle failure and he is at fault. The consumer stated does not want vehicle repaired but wants a full refund to purchase a 2008 Hummer H2.

- Redwood City, CA, USA

On Aug 23,07 at approx 4:30 P.M., I pulled up to a stop sign in san mateo, ca. I stopped completely, made a right hand turn, and proceeded South at approx 10mph, when suddenly the right front end of my 2003 Hummer dropped onto the ground, and I completely lost control of the vehicle. There was no steering, little brake pedal and the vehicle proceeded to travel to the right and collided with a parked vehicle. There was absolutely nothing I could do to prevent this. I exited the vehicle, a pedestrian approached me, and said he noticed the wheel wobbling and suddenly fly off, turn around, my vehicle drop, screech and continue in a forward motion, and the wheel turned around, continued moving, and parked itself in a green zone, inside out, next to a curb. I exited the vehicle, shocked and confused, inspected the damaged vehicle, inspected the axle assembly and wheel sitting next to the curb, got my witness info, took pictures and notified the police. I also notified my insurance (aaa). I acquired a rental vehicle and waited to hear the outcome from my insurance carrier. They have since notified me that it has been determined that I am 100 percent at fault for this collision and principally at fault for a rollaway vehicle. I have also contacted GMC, who are admitting no liability, (GMC said a rep will respond in 30 to 45 days). I am appealing aaa's determination that I am at fault, due to the fact that this is a steering knuckle failure (safety), I could have been killed or killed someone, there was no reasonable way to control an out of control vehicle, and if aaa and/or GMC do not want to step up and take responsibility I will be forced to take legal action. As of this letter, 36 days later, I am in a rental vehicle, my vehicle has not been touched, no repairs have been started, and even if they were, at this point I do not ever want to drive this vehicle again. It is totally unsafe. In all my years of driving, I have never been so scared or so out of control.

- Redwood City, CA, USA

Vehicle would vibrate and make a thumping noise while driving. Vehicle was taken to the dealer. The dealer informed the consumer that the steering knuckle needed to be replaced.

- Carriere, MS, USA

Driver's side front wheel collapsed while making a left turn at 10 mph. Vehicle was towed to a repair shop. Later, the vehicle was towed to the dealer, who informed the consumer that the steering knuckle broke.

- Warren, AR, USA