This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dealer tried to remove the convertible top due to recall 004V160000 instead of replacing the cover as the recall stated. Convertible top was glued together when the consumer went to pick it up. Dealer stated that the top is getting old.
The consumer is concerned about the long term service and safety issue of the rear plastic window installed within the convertible top. The concerns are, routine operation of the convertable top which puts scratches in the inside and outside of the rear plastic window along with creases and dimples which distort rear vision, (there are no provisions to prevent due to the design), when the convertible top is lowered and& stored, the rear plastic window wrinkles when it folds(which are impossible to completely remove)rearward vision becomes distorted, and contributes to a gross safety hazard, the plastic interior releases gaseous hydrocarbons and deposits a translucent film on the inside of rear plastic window which makes it cloudy and difficult to see through.
Convertible top rear plastic glass is distorted and causing severe visibility. Also, unable to get a glass replacment at consumer's own cost. Dealer / manufacturer notified, and neither are trying to help with this problem; seeking help from NHTSA in this matter.
The plastic rear window on the convertible top wrinkles and creases when the top is lowered. This causes a safety hazard in that car headlights are distorted during nighttime driving. The distortion causes the headligths to show an unknown number of vehicles in back of you. It could be only one, but appears to be many due to the distortion through the wrinkles in the plastic rear view window. I was almost hit because it appeared that one car was behind me, when in fact there were many-ans as I pulled out, I was almost sideswiped. There was no way to ascertain the number of cars behind me due to the distortion. During daylight, it is a distraction because everything is distorted. The customer service lady (joyce farr) from Honda told me to put 170 degree F water on the plastic window to get the wrinkles/creases out. (?!) I do not usually carry hot water around with me. Another "fix" is to buy a "tube" and roll the window halfway down, then get out of the car, place the tube on the window, get back in the car, and finish lowering the top. Reverse this procedure to put the top up. First of all, there's no place to carry a tube in this 2-seater sport car, and second, if you put the top up and forget to remove the tube (like when it's raining and you pull over on the side of the road to put the top up), the tube will get thrown in the road to create a traffic hazard. I believe that this is a saftey hazard, and am reporting it as such.
A D V E R T I S E M E N T S
- Patterson, LA, USA