This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The automatic headlight dimming is extremely unreliable and often dims just when approaching illuminated speed limit signs, or puts high beams ON when approaching another vehicle at night. Bad sensor I think.
The auto dimming feature on headlights fails to function. When the high beams are in use, they will not dim when approaching an oncoming vehicle. Conversely, when they are on low beam, they do not switch to high beam setting when it is totally dark outside and no cars are approaching. This fault was not disclosed during initial test drive and the dealerships only explanation is that they are sorry, but it can-??t be fixed.
Vehicle is equipped with auto dimming headlights. The system is way too sensitive and dims headlights on reflected road signs and distant street lights. Honda says it is working properly. It is basically worthless and very distracting because when driving through a neighborhood with no other cars around it dims and brightens constantly. Honda says there is no way to adjust sensitivity! Previously I believe you could. 2020 Ridgelines worked perfectly?
Automatic headlight dimming is too sensitive and does not reliably dim headlights when there is oncoming vehicles with headlights on. Many times, the high beams turn off entering a corner because they apparently sense the road sigh reflexion. This sudden change in the light produced entering the corner causes a distraction as well as a loss visibility of the approaching corner. Addionally, I have had vehicles flash their bright lights when approaching me to advise me to dim my lights.
- Loudonville, OH, USA
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Automatic high beams do not dim consistently when approaching oncoming traffic. Honda has tried twice to fix the problem but it persists. They said they have no fix and I just have to turn off that feature. I have video that is available on YouTube. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The Auto Dimming headlights are very sporadic. They go to high sometime while approaching other auto-??s and won-??t dim sometimes. This has been a issue on this model.
Auto high beams do not work properly. When activated the high beams engage and disengage erratically. When cars are passing by as well as when you come up to a vehicle from behind, the high beams may or may not disengage. On approaching vehicles, faulty auto high beams could possibly blind, them causing an accident, or they respond by turning on their high beams blinding me. This is a known problem within the Honda Ridgeline community. This situation has happened multiple times prior to my filing this report.
The auto high beams do not work with any consistency. They don't come when they should or will turn off because of a reflection from a road sign. Sometimes, they will activate right before a car passes you which causes that driver to flash me and now we both can't see! I can't believe Honda would allow this poor excuse of a feature to pass inspection!
The "auto dimmers" do not work. I have had it to the deal several times and they admit that Honda has a problem with them. They tell me they are working as designed and it is not the best design. The service team is now going to switch out vehicles with me to see if they are working 'as designed". The service team has told me to just turn them off and do it manually. To me that is NOT the solution. But they were totally honest with me, telling me they do not work but not until after I purchased the Ridgeline. If I knew this I would have went to another manufacturer. Very disappointed in Honda. And equally disappointed in the service saying just turn them off.
The automatic High Beams have been a issue with the Ridgeling since 2021. I have a 2023 Ridgeline and live in a area where properly working high beams are needed to work properly. Honda's dealerships have no answers to this problem, and some of the service writers aren't even aware of it. This is a defect in this vehicle that needs to be addressed. Please contact Honda and make the repair this defect
Auto high beam feature turns on and off even when there are no oncoming vehicles. The feature is unreliable and dangerous. Vehicle purchased on 22 Dec 2023. Previous vehicle was a 2019 Ridgeline where this feature worked perfectly.
The Auto High Beam functionality is erratic and dangerous. The high beams go off unexpectedly when needed. The high beams come on unexpectedly when there are close oncoming vehicles blinding these drivers and causing a road rage potential. This is a common complaint on the Honda Ridgeline forum. I made both our dealer and Honda USA aware of this problem weeks after I purchased this truck and repeatedly every time I have taken it to dealer for routine maintenance.
Auto high beams won't activate until I reach 45 MPH and they while driving high beams continue to turn on and off with no other autos near me. This condition is not reliable and makes it difficult to drive at night
Auto high beams are too sensitive and cause a safety concern as driver is not able to read street signs and visibility is impaired. Constant light changes are also distraction to oncoming traffic.
With headlights set to -??auto-??, the high beams will intermittently turn on and off even when the headlight switch is not pushed forward to activate high beams. When headlight switch is in the high beam position and set to -??auto-??, the high beams will not deactivate with on coming traffic. Both scenarios could blind on coming traffic potentially causing a collision. No No Vehicle purchased used on 9/9/23 first appeared on 9/23/23.
The contact owns a 2023 Honda Ridgeline. The contact stated while driving at an undisclosed speed at night, the high-beam headlights illuminated extremely bright, causing a blinding affect for other drivers. The vehicle was taken to the dealer, where it was diagnosed that the camera sensor was faulty, causing the high-beam headlights to fail to deactivate. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50.
A D V E R T I S E M E N T S
- Ellensburg, WA, USA