This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The Engine Auto Idle Stop system causes the vehicle to intermittently drift backward (without power) for 1-2 seconds, until restart, when at certain types of intersections (extremely minimal incline or near-level intersections). This has caused numerous unsafe situations during normal driving involving the backward drift. Furthermore, the drift and restart delay cause significant hesitation during intended acceleration attempts at the described intersections. The drift has potential to cause a collision with catastrophic injury to a trailing vehicle, and the restart delay can cause a collision with catastrophic injury at intersections. The dealer and manufacturer have both had the opportunity to inspect the vehicle and report it is operating "as designed." The only message is the illuminated green engine idle stop light that activates when the engine is stopped.
The contact owns a 2023 Honda Ridgeline. The contact stated while driving at approximately 25 MPH, several unknown warning lights were illuminated on the instrument panel. The contact stated that while depressing the accelerator pedal, the vehicle failed to accelerate as needed. In addition, the contact stated while at a stop, the transmission shifted into neutral independently. The vehicle was towed to a local dealer and was diagnosed with a software error and the computer was restarted. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same local dealer where it remained awaiting further diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
I was driving 2 hours on highway trip (65mph) using cruise control. (20 degrees, light flurries, dry road, windy.) I then slowed to make left turn from the center turn lane. While beginning to cross oncoming lane while making the left turn, the vehicle suddenly lost power and check engine light started flashing. No prior warning to power loss. I barely cleared oncoming traffic, limped to shoulder, and parked. Problem was confirmed at dealership. The issue is known to Honda (also on past models). The dealer also confirmed there's still no fix/recall and that this typically happens in cold weather. The possibility of continued sudden power loss without a recall/repair is alarming and a serious safety issue. Service invoice stated: "Customer states the check engine light came on and power was lost. No DTC's were stored. Due to regional weather circumstances moisture will accumulate in the intake manifold. The water then will drain from the intake into the cylinders causing a misfire."
- Sioux Falls , SD, USA
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- Edinboro, PA, USA