This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The backup camera is not working consistently. An Internet search reveals that this is a common problem and previous model years were subject to a recall. I understand that there is a NHTSA investigation on going regarding this issue.
Rear view camera failed. Only shows a black screen, same symptoms of the 2017-2020 Honda Ridgeline recall. Contacted Honda and was told it wasn-??t covered and to pay to get it fixed. 2021 Ridgeline with 47,000 miles. I-??m aware NHTSA has received 27 other complaints as well based upon a recent report.
While traveling at highway speed, the glass panel of the sunroof/moonroof suddenly exploded outward without being struck by anything (i.e. rock, debris). There was no warning prior to the explosion. Glass fragments rained down into the interior of the cabin and flew off the roof of the vehicle as well. Though startling to experience, there were no injuries to me or other drivers. Other Honda owners have reported this same experience with randomly exploding sunroof glass. The vehicle was taken to a Honda dealer who refused to cover the cost of replacing the glass, falsely stating that only an impact could cause such damage. A subsequent claim has been submitted to my insurance company.
Auto Engine Idle shut off engages when the vehicle comes to a stop. Upon releasing my foot from the brake pedal, the truck shifts into park as the engine restarts. This happens about 75% of the time when engaged. If I turn this feature off, I experience no issue. This is a government mandated feature that appears to be a problem. I need support in making sure that Honda takes responsibility for this issue.
- Delaware, OH, USA
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The auto-dimming headlights on my 2021 Honda Ridgeline do not work properly. They don-??t engage high beams when they are supposed to, and when they do come on the flash on and immediately turn off. It has gone off and on on dark roads and is very distracting and dangerous. Sometimes they flash other drivers causing angry responses from other drivers. I brought my vehicle in to the Honda dealership and they told me it is working properly. This is not true, because I previously owned a 2019 Honda Ridgeline and the Auto-dimming headlights worked perfectly. My wife also owns a Honda CRV that has the feature and it also works correctly. I feel this problem should be addressed before someone gets injured due to distraction from the lightning going of and on and possible road rage from other drivers thinking your flashing them. This problem has been ongoing since I purchased my new vehicle. I also found many others complaining on Honda Ridgeline Facebook groups. So it-??s not an isolated incident.
Water is leaking apparently trough the bed underneath the carpet below the backseat area, and this could lead to corrosion of the wires below the carpet. Or something worst.
First incident happened 3/10/2022. Went to start my 2021 Ridgeline (12k miles) in the morning, started traveling down my driveway when all warning lights flashed. Truck went into limp mode rendering it unable to drive. Towed it to Honda dealership where I was told a rodent chewed threw my harness wires. Honda repaired it and I went on my way. Second incident happened 4/27/22. I am traveling down I95 going 70mph for about an hour. I exit onto SR 200 and immediately my truck goes into limp mode with the exact same problems that occurred on 3/10/22. I am in rush hour traffic with no warning that my truck was about to go into limp mode. I towed it to my Honda dealership again. They said my harness wires are fine and have no idea what is wrong with my truck. This is a very dangerous safety hazard as my truck without warning will go into limp mode WHILE DRIVING.
The automatic high beam assist does not function properly. The high beams go on and off constantly. They pick up their own reflections even on dark roads with no on coming traffic. They will stay on when other cars are approaching. They come on when in traffic. They flash on and off at cars approaching. I have requested two dealerships to look into this and they did not even put it in the work order to check the issue. I have complained to Honda customer service with no satisfaction. I am afraid the lights will affect on coming cars or aggravate cars in front of me. The system is absolutely useless and should not be offered as a safety option.
Drove the pickup 3 hours in 10 degree weather at 60-70 mph. Exited the freeway, stopped at light, went through the intersection and truck began to bog down. Engine light started flashing and truck wouldn-??t go over 35 mph. Pulled off road, shut down the engine for 5 minutes, started truck up and drove like normal the 3 miles home. Could have been dangerous at the intersection as the truck wouldn-??t accelerate as normal and I had very little power to the wheels.
General Complaint - The infotainment system is terribly designed and requires way too much interaction from the driver to function properly. I just traded in my 2015 F150 for a 2021 Honda Ridgeline. EVERYTIME I choose to NOT connect my iPhone to the system through a USB to Apple Lightning cable, the system displays a warning that there is no device connected and will not show any other information until several specific buttons are pushed. Other scenarios where too many buttons needed to change settings. Too much interaction for a driver to do while safely operating the vehicle. I would replace the head unit but too many settings for the vehicle would be lost. Honda failed miserably in the radio design. Technology should help drivers, not hinder.
A D V E R T I S E M E N T S
- Corpus Christi, TX, USA