This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The backup camera stopped working. The wires to the camera broke. This is the same issue as the 2017 - 2019 Ridgeline recall. When will the 2020 models be recalled?
The wiring harness for the rear back up camera is beginning to fail. I know this is an issue and has been a recall on the 2017-2019 model years. The harness that fails is the exact same on the 2020 model and should be recalled as well.
AT odometer reading 35870, while loading the pickup for a trip home the backup camera failed. No local dealership was open on the weekend and we were 600 miles from home. Upon arrival, Monday, the local dealership was called and we were told the repair would not be covered by warranty and a similar recall on 2019 vehicles would not apply to 2020 model year for the same issue.
Rear view camera ceased to display picture. Screen black except for yellow guidelines and view options. inspection of rear tailgate wiring found 3-4 wires in wiring harness corroded/broken. This is similar to known issue with 17-19 ridglines which have a TBS out for same issue.
On May 31, 2023, my wife and I were in our Honda ridgeline when attempting to back up into a parking spot. We noticed the instrument cluster went dark with only a "P" flashing. There were no alarms or indications of any fault. We shut down the truck. After trying to restart there was no instrument cluster along with the shifter locked in park. On this current model their is no emergency override out of park as on other vehicles. We had traffic backed up for hours as we called a tow truck to move the vehicle from the main street. Upon the ridgeline being towed to the local Honda dealer. They scanned for codes, U0103, U0155, u0404, U12AA. Checked Diag Tree and confirmed system test and found SBW control module and gauge control module didn't communication. They ended up finding a fuse had blown. My question is why no override out of park on this model? Safety issue.
- Mountain Home, ID, USA
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The rear opening and closing of the tailgate caused a break in the wiring harness, causing the rearview camera to fail. This is due to a design flaw and identical to what has happened in the 2017-2019 models.
Condition: truck is stopped, the auto engine idle is on Action: release the brake to press the accelerator Result: the truck fails to restart, shuts off the engine completely, puts itself in Neutral, and all the lights in the dash illuminate I have to place the truck in Park and restart the engine. Sometimes the engine is difficult to restart, and I have to try several times. This has happened 3 times since November, and 3 other times the truck has almost stalled when restarting.
Back up camera has stopped working. When the vehicle is put in Reverse the guide lines continue to appear, while there is no video of what is behind the vehicle. I looked up recalls on 2020 Ridgeline, and there are no reports. 2017-19 backup camera recall for similar problem. Honda dealer appointment to confirm is 3 days from today. There were no warning signs of failure.
Backup camera stopped working. Possible electrical wiring harness defective and severed prematurely. This was a safety feature that stopped working on a vehicle that-??s not even 3 year old.
Several times over the past two months, I started having issues with the auto engine idle stop. I'm at about 25,000 miles and my vehicle has completely stalled out 4 times in two months. This is due to a failure of the auto engine idle stop system to restart the engine after I take my foot off the brake pedal. This has put my safety and others at risk in all of these incidents, all happened in busy, high traffic areas. In one instance it took a full minute to be able to turn my car back on. One time it triggered the collision system, and I couldn't restart my car for several minutes. After looking up this issue, I know there is an ongoing NHTSA investigation into the Honda Pilot models, but this needs to be expanded to the Ridge line models.
STOPPING AT A STOP LIGHT ON 10/4 & 09/27 ENGINE SHUT DOWN AND WOULDN'T START. pEOPLE BEHIND ME HONKING THEIR HORNS FOR ME TO GO. ENGINEWOULDN'T START AND HAD GONE FROMDR TO PARK. DASH SAID SOMETHINGLIKE PRESS BRAKE AND START BUTTON.THE WHOLE TIME THE LIGHT WAS GREEN, IR WOULDN'T START. THE 1ST TIME IT HAPPENED I THOUGHT IT WAS THE ECON ON BUT THE 2NDTIME IT WASN'T ON. I HAVE AN APPOINTMENT TODAY AT ESKRIDGE IN OKC. THIS IS SO SCARRY, ITHOUGHT I NEEDED TO REPORT IT. I AM SCARRED THAT ENGINE AND EVERYTHING WILL SHUT DOWN AGAIN.
Beginning about 3 months ago the Automatic Idle Stop (AIS) would randomly not function at start-up during the length of a drive though there was no indication of any issue on the dash. Shutting off and restarting would allow usually allow it to function normally. About 6 weeks ago the AIS stopped the engine at a red light, and when I removed my foot to accelerate the engine did not start, the car shut off. It took a couple of seconds to realize the vehicle was down, I had to shut the car completely off and restart to get moving almost getting rear-ended since I did not move when the light changed even though my brake lights went off, confusing the driver behind me. AIS failing to start has become more frequent and now happens at least every other day. In traffic this is a safety issue for sure. Additionally, the LKAS system randomly displays a new message on the dash that it is disabled for a few seconds while driving on the freeway and then clears itself. Other seemingly related electrical issues started at the same time. On several of the occasions that the AIS failed to restart, All dash lights flickered rapidly, and the speedometer needle bounced wildly. after shutting down and restarting the A and B Trim computers had been zeroed as well as the MPG average being zeroed, and the Economy mode had been switched of. These nuisance electrical issues are not a safety concern themselves but may help point to a common failure which does cause the safety issues of the AIS and the LKAS systems. I believe you are investigating similar AIS issues on the Honda Pilot which shares many of the electrical and drive train components with the Ridgeline.
A D V E R T I S E M E N T S
- Holmen, WI, USA