10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
10,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Honda Ridgeline seat belts / air bags problems

seat belts / air bags problem

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2019 Honda Ridgeline Owner Comments

problem #4

Sep 242023

Ridgeline

  • miles

A D V E R T I S E M E N T S

i was driving abut 25 miles per hour on [XXX]. i split second my car start shake and rapidly stop. All electronic messages were displayed. My all safety fixtures stop working included air bags. I almost hit other car. Other cars start honk on me. i was able to move slowly to dealer about 5 miles per hour. distance was only half of mile. After diagnostic i was inform my crankshaft is bad. i received bill for $3832.57 $. i contacted Honda with concern about this safety problem specially i learned from dealer mechanic there is ongoing problem with this engine on Pilots Ridgelines and Odysseys models. Honda opened case Case #: [XXX]. i had safety concerns specially i was towing boat few days before. On highway speeds this could have catastrophic consequences for me my family and other people. i offered Honda old parts for investigation and determination of root cost of this problem. Honda wasn't interested this at all. They was interested how many times i serviced vehicle in this dealer. Honda knew about this ongoing problem. What I'm looking for is safety recall on this dangers issue and reimbursement for my expects. Thank You INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Saint Petersburg , FL, USA

problem #3

Aug 312020

Ridgeline

  • 10,500 miles
On 8/24/20 I heard a clicking noise in my steering wheel when turning at low speeds or parking. I didn't think much of it until seeing that many Honda have this issue. The issue seemed lined to the clock spring. I made an appointment at joe morgan Honda in monroe, oh on 8/29/20 for 8/31/20. Joe morgan Honda confirmed that the issue was the clock spring aka cable reel. The invoice is attached. Joe morgan Honda explained that if I had let the issue go longer, the noise would have gotten worse. Eventually the steering wheel buttons and horn would lose power, as well as the steering wheel air bag. This is where the major safety issue comes into play. Joe morgan Honda contacted the tech line upon confirming the issue. This has happened, and is happening on other Ridgelines. Honda is telling customers this is normal. Loss of power to the air bag would cause it not to deploy in the event of an emergency. I have video of the clicking noise prior to the repair. I have also opened a case with Honda customer service.

- Cincinnati, OH, USA

problem #2

Dec 212019

Ridgeline

  • 15,000 miles
Driving at about 55 mph, my 2019 Honda Ridgeline's airbags didn't deploy when I hit a 2015 Ford Focus that failed to yield the right of way and cut infront of me. Honda sensing's collision mitigation braking system and forward collision warning failed to alert me and failed to stop my vehicle either.

- Stockton, CA, USA

problem #1

Jan 082020

Ridgeline

  • 14,500 miles
A sudden unintended acceleration resulted in a crash 1-08-2020 at 6:55 am. This occurred while pulling into a parking space. While breaking the vehicle head lights went out, engine RPM suddenly increased dramatically causing vehicle to strike light pole, which fell to the side of vehicle. This resulted in to be determined vehicle and property damage.

- Bryan, TX, USA

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