This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The transmission in my Honda Ridgeline failed while traveling on the highway at a high rate of speed. Ultimately, there was an internal failure with 3rd gear having been lost. The vehicle was not towing or hauling anything other than myself, two other passengers, and a bit of luggage. This was a properly maintained vehicle with a transmission service performed a year prior. Upon stopping I opened the hood to discover transmission fluid sprayed all over the engine bay and the transmission dipstick missing. At the time of failure, there were no warning signs or lights on the dashboard. According to the Honda technicians that diagnosed and replaced the transmission there was no reason as to why it had failed in such a way. I feel that this type of failure could have caused a serious accident. Anyone considering a vehicle with this transmission should be aware before putting their family in it that it may go out suddenly.
Transmission intermittently shifts very very hard. Like you have been in rear ended by another car. To the point you can not drive due to how hard it shifts. Also related to this and often but not always occur in unison is that the transmission will not shift into the higher gears. 5 or 6th. It will stay in a lower gear and produce excessive rpms at highway speeds. Around 50+ the car will not shift and the rpms go well over 3000-4000 rpms to maintain speed. This has now happened several times in the last 6 months. The dealer had me pay to change the transmission fluid and it went away for a few months and the problem is now back.
In research to an upcoming service repair on 5/24/24, I experienced the service advisor knowing very quickly about the symptoms I told him. Made me inquire a google search about the tork converter in my transmission. To my dismay, numerous complaints were visible along with a class action suit actively being pursued for same issue. I realized the cost to Honda, but I feel some type of pressure needs applied for a recall since my cost was going to be around $800-$900. American Honda Motors gave me the typical speech, as to not show any prejudice toward the issue.
My vehicle a 2019 Honda Ridgeline has an identified issue with the torque converter from the dealership. American Honda has a Service Bulletin 23-078 (listed below) that covers the exact same issue but my VIn falls short of being included in this identified and known issue. MULTIPLE Honda Ridgeline owners 2017-2019 with the 6AT have had these same issues. Service Bulletin 23-078 August 31, 2023 Version 1 Warranty Extension: 2017-?"19 Multi-Model 6AT Torque Converter - DTC P0741 Stored AFFECTED VEHICLES Year Model Trim VIN Range 2017-?"18 Pilot ALL w/ 6AT Check iN VIN status for eligibility 2017-?"19 Ridgeline BACKGROUND Torque converters may not have been manufactured to proper specifications. As a result, the torque converter lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in DTC P0741 Torque Converter Clutch Circuit Performance or Stuck OFF. American Honda is extending the warranty on the torque converter to 8 years or 150,000 miles from the original date of purchase, whichever comes first. CUSTOMER NOTIFICATION Owners of affected vehicles will be sent a notification of this campaign. Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. CORRECTIVE ACTION Confirm the vehicle has DTC P0741 stored and replace the torque converter.
On 1-12-2024, without any previous warning, a message pop up on the screen inside my truck that there was a problem with the AWD system on my 2019 Honda Ridgeline. I took it into the Honda dealer 2 hours later and was told that the rear differential oil pump was not working. At that time I was not given a reason for the pump failure. I asked whether it would be covered under the drive train warranty and was told that the warranty had run out in June of 2023 and eventhough it only had 44,000 miles it would not be covered. They needed to order a part and I took the truck in for repairs on 1-18-2024. The problem message stayed on until repairs were done. It was not intermittant. When I got the bill it stated on the bill that the pump had failed due to "corrosion". I don't know if any other party has inspected the part or if it is still available for inspection anymore and the only confirmation I have of the problem is what the dealer service manager told me. I believe that this is a significant safety issue in that if a major part of the drive train fails without notice while driving it could cause the vehicle to swerve and cause death and/or destruction of property. I think it may be a design flaw in that if a major part of the drive train fails after only 44,000 miles due to corrosion, that part is not adequately manufactured, placed or shielded to prevent corrosion.
- Traverse City, MI, USA
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While driving on the highway, the BLIND SPOT INFO SYSTEM PROBLEM and TRANSMISSION SYSTEM PROBLEM came on. Vehicle was driving normal but I notice all the BSI alert, Rear Camera stopped working. I drove the vehicle to Autozone. I had them.pull the DTC code which was P0741. While reading the ODB, the dashboard lit up, I clouding brake failure, the PRND came on. Once I got home, 49 miles later, I turned off the vehicle and when I restarted the DTC was gone. The vehicle currently has 132208. The DTC came on at about 132159.
At approximately 50,000 miles I began experiencing a -??judder-?? from my transmission mostly while driving uphill. I researched the issue and discovered that a significant number of ridgeline transmissions (2017-2019) are experiencing the same issue. It is a problem with the torque converter. The dealer was aware of the issue and charged me over $400 to triple flush the transmission(even though I have a dealer extended warranty). It is possible for the torque converter to fail causing transmission failure. It is now recommended to flush the transmission frequently(more than manufacturer service recommended intervals) to hopefully keep the transmission from failing.
I have been to my Honda dealership four times for transmission issues and on the fourth trip to the dealer they were finally able to confirm the problem. My 2019 Ridgeline will kick/buck at about 27 miles per hour and will not shift into higher gears as I gain speed. When this occurs, my engine will operate at 4,000 RPM on the highway. There warning lamps when the transmission starts acting up. The some or all of the lamps will stay on for on or several days at a time and these include: Emission Systems Problem, Transmission Systems Problem and Blind Spot Info System Problem. My safety is at risk due to the fact the transmission does not shift and bucks and I cannot potentially accelerate in a normal manner which could lead to an accident. They have diagnosed the problem based on a computer code from the car to the service department. They say the part is on backorder and they do not know when it will be available. Could be up to six months. I have looked on the internet and have found many Ridgeline owners complaining of the same issue for the 2017-2019 model years. When I brought the car in for service the first two times I was under extended warranty and now they say I may not be covered because they could not detect it. I guess mechanics now rely on computers and do not accept the work of the owner as to the problems being experienced. The problem is the Pressure Control Valve Code # P0776
My 2019 Honda Ridgeline had very noticeable torque converter judder with milage in the 40k. I do not tow other than an occasional utility trailer, loaded lightly. Additionally, the vehicle was always operated in normal conditions. There were never any warning vehicle codes or any other Honda notices on potential problem. On 7/14/2023, I took it to a Honda dealer who verified condition in writing on invoice and serviced the vehicle in accordance with Honda Service Bulletins 17-025 and 17-026 which resulted from similar complaints and class action from 2017 Honda Ridgelines. After researching online, I noticed many 2018 and 2019 ridgeline owners were complaining about the same issue of premature transmission torque converter problems in various forums. This premature defective transmission issue did not go unnoticed by Honda as they changed to a different transmission for 2020 models. I believe that Honda and this issue should be investigated so as to hold Honda responsible for appropriate corrective action to include warranty extension of the 5 year / 60000 miles. I am uploading Invoice which documents issue and payment. Document says RPM surges 1000 to 2000, which should have read 100 to 200 RPMs.
Truck was parked for 5+ minutes in same stationary spot as it has been parked many time before in similar conditions and environment. Passenger front Door to vehicle was closed and truck somehow slipped a gear and brake and rolled away as shown in the video that recorded on my ring doorbell.
Corroded wire harness to the rear differential. It has been confirmed by the dealer. All wheel drive problem appeared on the dash. Rear differential oil pump is also being replaced
Multiple occasions of vehicle lurching, jerky acceleration, and horrible noises when shifting gears at low speeds at 40,000-50,000 miles. Brought to Honda twice. They could not replicate the problem. It was unpredictable when this occur. Vehicle was returned at a huge loss of depreciation value in a short time for customer, who felt too scared to drive it anymore.
The contact owns a 2019 Honda Ridgeline. The contact stated that while his wife was driving through a parking lot, the vehicle accelerated upon the depression of the brake pedal without warning. Due to the failure, the contact's wife hit a brick column which resulted in a chip. The air bags deployed upon impact. The contact's wife suffered bruises around her waist and right thumb. The contact's wife did not seek medical treatment due to her injuries. A police report was not filed. The contact was called to the scene and had the vehicle towed to an independent mechanic where the vehicle was repaired. Prior to the failure, the contact noticed that the brakes were soft upon depression without any warning. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was 23,706.
At 45k miles the transmission is surging at low speed. according to several honda forums, this is a very common problem cause by a bad torque converter. Mine is going to the dealership for repair Friday (I first have to pay $200 for transmission fluid flush/replacement) Even the guy at the dealerships new it was an issue (told me: "probably torque converter, seeing a lot of those"). vehicle is in great shape otherwise and has been babied the whole time. he says torque converter is covered only up to 60k miles. this needs to be a recall!
Vehicle had had a rodent due to the wires long story short through the next day I got a light and things were not driving right and I got it to the dealer thank God. Cost me roughly 250 to 300 to have it repaired on my own dime because they said a rodent chewed The wire. I see and hear from other Honda owners that is a major problem with soy based wires. I do not consider an animal a natural act. It's a pest therefore you child-proof that you do not leave wires on the bottom open to areas that a animal can get to The chew. I feel Honda should be looked at since they know of this problem they saw hot and deterrent capacity type tape to deter rodents. How do I not know one of those components is not going to be something that is life limb or eyesight next time and that one next little wire that that road and choose to is going to cause an accident? Please address thank you.
The contact owns a 2019 Honda Ridgeline. The contact stated that while driving and making a left turn, the vehicle failed to accelerated. No waring light illuminated. The contact stated that the failure occurred four times. The vehicle was taken to gerald jones Honda dealer, (4022 Washington rd, augusta, ga 30907, (706) 740-6058) and was diagnosed but could not find a failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,700.
Hard shifting between lower and upper gears while driving. Happened mostly when accelerating from a stop sometimes on a turn.otherwise functioned ok. Dealer replaced the secondary valve body and remedied the situation. All under warranty
A D V E R T I S E M E N T S
- Ashtabula, OH, USA