9.7

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
714 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Honda Ridgeline accessories - exterior problems

accessories - exterior problem

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2019 Honda Ridgeline Owner Comments

problem #7

Jun 142024

Ridgeline

  • miles

A D V E R T I S E M E N T S

Driving on the freeway the sun roof exploded shattering the glass unexpectedly. There was no rock or other outside projectile that hit the glass since I had a kayak above the glass on a roof rack pretty much covering most of the glass. I was able to close the shade door inside before the glass came down on us. I found out that this has happened on other Honda vehicles and there is a class action suit which I don't know much about. My insurance company will replace it but will cost me my $500 deductible.

- Berkeley, CA, USA

problem #6

Nov 032022

Ridgeline

  • miles
Manufacturer is refusing to complete recall #KCK. Dealer inspected vehicle and says backup camera works so Honda is telling them to do nothing. This was 5 months ago. Unable to get recall removed from my VIN.

- Loudon, TN, USA

problem #5

Apr 092023

Ridgeline

  • miles
Driving on the Interstate on 4/09/23 my 2019 Honda Ridgeline hood began to vibrate badly. I slowed and pulled over on the shoulder. The hood was barely still connected but had an open gap. I opened and slammed the hood and continued home at a slower speed, (approx. 62 MPH). I had taken the Ridgeline in on Feb. 16, 2022 at the Honda dealer as per Honda's safety recall concerning the Hood Latch Striker Recall. This complaint is that they obviously did not or were not able to fix the problem. I have another appointment at the local dealer in Alcoa, TN. But I worry they may not be able to fix it?

- Knoxville, TN, USA

problem #4

May 042022

Ridgeline

  • miles

A D V E R T I S E M E N T S

2019 Honda Ridgeline backup camera broke 5/2022 due to defective wiring harness at side hinge. Wires were chaffed bare, design flaw rendering camera useless. Safety compromised while backing up. Honda not receptive to repair.

- Mayville, NY, USA

problem #3

Sep 102019

Ridgeline

  • miles
Hood is warped because of 3 years of it not latching properly. Recall did not fix the problem. According to the recall, if the hood is damaged they are supposed to replace it, which it is damaged. Honda Autonation 104 refuses to do so saying "this is normal" and I have provided Honda service people that will vouch for us. Provided photos and videos. Safety is put at risk for the driver and passengers along with other motorists if a failure happens and the hood fly's open at highway speeds it could cause death. Yes has been confirmed by dealer employees and and other service shops. The dealer managers refuse to even come look at the vehicle even when it is there at the dealer. First appeared 6 months after we bought the vehicle brand new from said dealer. Has been documented on many of our oil change visits. Still refuse to replace damaged/warped hood. To add to our frustration, Corporate Honda is also in agreement with the dealership. No one from the dealership or Corporate Honda has ever actually inspected the hood. This vehicle, 2019 Honda Ridgeline, has never been involved in any sort of accident and has been very well maintained and taken care of.

- Federal Heights, CO, USA

problem #2

Mar 062019

Ridgeline

  • 4,302 miles
My dashboard on my 2019 Honda Ridgeline is melting. It causes a glare that is reflected off of the windshield and into the drivers eyes. The Honda factory representative said they will not replace it! this vehicle is only three months old with 4302 miles on the odometer! it was determined to be inferior materials in other auto manufacturers vehicles!

- Jacksonville, FL, USA

problem #1

Dec 172018

Ridgeline

  • 696 miles
Leaking water on rear passenger side window, called the C pillar leak that is widespread. Mine happens after going through a car wash. Started like a trickle of water down and eventually gets worst. This is my 2nd 2019 Ridgeline first one had a similar leak and they swap it due to lemon law application after dealer failed to fix after 2 attempts. Now I an having the same problem with the new one. Honda either unresponsive or not offering any customer service, certainly a factory defect that need to be corrected by tsb properly. Dealer is trying but Honda need to be waken up. I searched google and it has happen to other people to.

- Pelham, MA, USA

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