This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At around 30K miles the car began to make a thumping sound from the front of the vehicle when driving at any speed and passing over any uneven surface on the road. The sound seems to happen only when the left front wheel hits a bump and not the right wheel. I took the car to the local dealer twice and they stated they could not hear the noise or recreate it and that all components where working correctly. I even road with the tech to show them the sound and they reported afterwards that the sounds was gone when they test drove it 4 times before I picked it up. Driving out from the dealer, the sound was still there. They told me to let it get worse so they can find it easier and diagnose it. The noise can be heard especially when passing over consecutive and small bumps. The car now sounds like an old car with structural damage.
Truck has a very noticeable clunking sound in front of vehicle when going over bumps. Sound started around 1500 miles. Dealer said is was most likely the brake pads as there is a tsb out. They didn't bother to check and see if the struts were defective. This new truck sounds like it has 100,000 miles on it. I'm very concerned about the safety of this vehicle with these types of noises coming from the suspension/brakes.
- Ooltewah, TN, USA
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- Temple Terrace, FL, USA