This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My problem was with the right rear window glass. The other morning I started my car and drove about half a block. I thought that I heard a slight air noise like the rear window may have been slightly open. When I touched the raise function for the rear windows the right rear window exploded inward making a loud noise throwing glass fragments across the back seat, I was driving straight at about 15 mph on a city street. It was about 9 am with temps in upper 60's. I had driven the car the day before and did not look at the window before it burst. I cleaned up most of the glass and there was no stone or object in the car that may have been thrown at the window. It was Sunday and I was able to drop the car at my Honda dealer. I wish I had taken photos but did not think of it.
My Honda Ridgeline starts to do a rare things : like warning lights on the vehicle dashboard, the alarm actived many times and a week later there were water under the back seats. I took it to the deler and they took the alarm out and didn't find the leak so my Ridgeline still there for almost one month and L didn't receive any response...L don't not what to do... thank you
At the precise moment the odometer hit 12000 miles, the vehicle lost power, all the warning lights lit up and rolling list of problems, involving, hill control, power steering, etc.. came on. Even after shutting it off and turning it back on multiple times the condition did not change. Honda had it towed to the dealer. After a day they could not find the problem except to say it was a low voltage issue.. seemed to coincidental that it happened at exactly 12000 miles and I stated as much. They reset everything and it has been ok for last 150 miles.
I was listening to sirius radio with the truck bed audio on. I could not turn off truck bed audio. The off button had no effect. I could not figure out how to turn off the audio completely. I drove to store a few miles away. I traveled at 70 M/H. truck bed audio still on. I turned off the vehicle to go in store, returned, and truck bed audio still on. I traveled 5 more miles at 80 M/H and truck bed audio still on. When I viewed the home screen truck bed audio was grayed out. I pushed every button I could find and finally when parked, at a drive through, it turned off. I do not recall the sequence of buttons I pushed. Anyway, not sure if it was the button pushing that finally ended the event. I am now afraid to use the truck bed audio. I am afraid if I cannot turn it off it will run down my battery.
- Leander, TX, USA
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On page 32 of the Ridgeline owner's manual it states that the fob will lock the tailgate. The tailgate does not lock. The cavity in the bed locks but not the tailgate. I have a cap on this vehicle yet cannot secure valuables in the bed of the truck. Will it take a lawsuit for property loss for Honda to address a fix "???" I am not recommending the Ridgeline to my large network until this is addressed.
The vehicle applies the back brakes and jerks the passenger and driver into the dash board. He's a very quick brakes which happen at speeds ranging from 35 miles an hour to 60 miles an hour it happened four times in a 20 minute timeframe. This was on October 12, 2017 it was lightly raining at the time. It is currently at the dealership where they're telling me they can find no issue. They are keeping it for one more day as to drive in the rain.
On 8/22/17 I brought my Ridgeline to apple Honda in riverhead NY due several warning lights being activated. The activated warning lights are as follows: Collision mitigation, road departure mitigation, blind spot info system, adaptive cruise control, lane keeping assist, power steering system, vehicle stability assist, hill start assist, trailer stability assist. After a query of your database I found that similar problems have been reported and as a result of this the following NHTSA campaign number 16V888000 was generated. My concern is apple Honda is under reporting and or not report these incident as required. In my situation I was told my problem was a direct result of a missing fuse C-28. When researched this fuse is referenced to option. My problem lays at the missing fuse. Fuses just dont go missing. And as per my conversation with the Honda service rep alex costa tag # 765 if this fuse was missing the vehicle wouldn't operate. Again my primary concern is the mislabling of this recall as a missing fuse.
I was stopped at a busy intersection with a vehicle in front of mine signalling to turn right. When the light changed the forward vehicle turned right and as I proceeded to accelerate to go thru the intersection my cms braking system apparently deployed, slamming on my brakes and bringing me to a jarring stop. I paused and then accelerated on thru intersection with no problem. There were no vehicles in front of me or turning in front of me when the brakes deployed suddenly on their own. This was a busy intersection of two state highways in a small city.
Truck has a very noticeable clunking sound in front of vehicle when going over bumps. Sound started around 1500 miles. Dealer said is was most likely the brake pads as there is a tsb out. They didn't bother to check and see if the struts were defective. This new truck sounds like it has 100,000 miles on it. I'm very concerned about the safety of this vehicle with these types of noises coming from the suspension/brakes.
Danger object approaching warning system goes off when wet when nothing is approaching. Occurs after vehicle has been setting in rain at low speed. Occurrence is inconsistent. Not every time it rains. Sometimes after going through car wash tunnel. I've talked to Honda customer service and carried to dealer 5 times. They cannot find the cause. When this is occurring while driving you don't know when you will be stuck or if you should drive or stop moving. It is a great distraction. Dealer said they got it tohappen one time but cannot fin root cause. Dealer said Honda engineering reported problems with warning system on some Pilot vehicles. One call to Honda customer service was in the rain and the Honda representative could hear the system going off as I was driving. Honda does not appear to be concerned.
When driving at a speed of 55mph the entire cab shakes and it got worse as you went faster with the two back window open and the front windows closed. My heart rate flow out of control I thought I had 4 flat tires. I contacted Honda and took it to the service area they told me that that is normal. I had a 2007 Honda Ridgeline for 7 years and that was not a issue. I believe they this is a flaws in the design. I have contacted Honda corporation and they too told me that that is the norm they offered me 200 $ and basically told me to deal with it. I refused the offer. Please advise me what I can do thank you
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- Alpine, CA, USA