4.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,499 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Honda Ridgeline fuel system problems

fuel system problem

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2017 Honda Ridgeline Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #15

May 082019

Ridgeline

  • 54,750 miles

A D V E R T I S E M E N T S

Truck rapidly decelerates at highway speed and will not take fuel when the accelerator is pushed.all warning lights on the dash illuminate and the truck will not move

- Hanover, PA, USA

problem #14

May 072019

Ridgeline

  • 80,000 miles
Truck decelerates without warning at highway speeds. All dash lights illuminate and the truck will not take fuel when the accelerator is pushed.

- Hanover, PA, USA

problem #13

May 162019

Ridgeline

  • 60,817 miles
My company owns six (6) 2017 Honda Ridgelines. Each of hte trucks has experienced a fuel related issue where the truck stops in traffic unexpectedly causing a potentially dangerous situation on the highway. All dash lights and warnings illuminate and the truck will not take fuel when the accelerator is pushed. To date, Honda has only acknowledged my complaint with no resolution

- Hanover, PA, USA

problem #12

Mar 312019

Ridgeline

  • 20,000 miles

A D V E R T I S E M E N T S

Ice formed between the inner and outer flaps of the capless fuel filler system. I had to break the outer flap to gain access to the space between the flaps. With the outer flap removed, I was able to remove the ice and finally refuel the Ridgeline. I was parked at a gas station in plainfield Indiana, 163 miles from home.

- Decatur, IL, USA

problem #11

Jan 012018

Ridgeline

  • miles
Unable to fill up gas due to ice form and ice form is due to water retain in the cap-less gas filler.

- Worcester, MA, USA

problem #10

Nov 172017

Ridgeline

  • 6,050 miles
Rain/snow water leaked into the cap-less gas filler neck. Water settles between the outer and inner filler flaps. Experienced the water freezing which prevented the outer flap from opening inward. Because of the ice blockage, was unable to fuel vehicle during freezing temperatures. The inability to fuel the vehicle could result in a life-threaten situation where the vehicle is stranded in freezing environments. Requesting a retrofit to prevent water intrusion or to allow proper drainage.

- Redwood City, CA, USA

problem #9

Jan 062018

Ridgeline

  • 11,000 miles

A D V E R T I S E M E N T S

Capless fuel / gas filler system freezes in winter and does not allow for vehicle to be fueled at gas station. Hair dryer needed to be used for 3-5 minutes to thaw the door and then a screw driver used to pry it open. Pictures of remaining ice are attached

- Trafford, PA, USA

problem #8

Apr 032017

Ridgeline

  • 420 miles
Capless fuel filler allows water to collect between the outer door and the inner door of the filler neck. Approximately 15ml of water collects in this area after any rainfall. The water enters the tank when the fuel nozzle is inserted. Water in the fuel system can cause vehicle performance problems as well as maintenance codes which require dealer service to repair. In cold climates, the water freezes preventing fueling of the vehicle. This situation has happened to me twice already this winter, one time required the vehicle to stay inside until the ice melted and the water could be extracted.

- Hanson, MA, USA

problem #7

Jan 132018

Ridgeline

  • 7,261 miles
Needed gas in sub-zero temperatures and could not insert the gasoline nozzle into the cap-less fuel filler. There was a chunk of ice between the outer door and inner door preventing insertion of the nozzle. I had to force the outer door open with the nozzle tip and break up the ice with the nozzle before I could insert to refuel. The area between the outer door and inner door is prone to accumulation of water during heavy rain or car washes.

- New Berlin, WI, USA

problem #6

Jan 072018

Ridgeline

  • 7,750 miles
After a snow storm capless fuel fill froze. Was unable to insert fuel nozzle to fill tank.

- Groton, CT, USA

problem #5

Dec 292017

Ridgeline

  • miles

A D V E R T I S E M E N T S

Fuel door freezing shut. Water getting in fuel neck and freezing. Unable to put fuel in vehicle because of this. Many people may try to heat this with open flame or heating element and cause safety issue.

- Plymouth, MA, USA

problem #4

Dec 182017

Ridgeline

  • 6,800 miles
Ice forms between the outer flapper and the inner flapper of the capless gas tank in the fuel door. This prohibits the owner from placing the fuel nozzle into the filler neck to add gasoline to the vehicle. This incident happens when outdoor ambient temperatures reach freezing. It is more likely to happen when it snows, rains, or the vehicle is taken through a car wash.

- Thornton, CO, USA

problem #3

Dec 192017

Ridgeline

  • 5,500 miles
There is a problem with cap less fuel filler system. Water enters filler area either from rain or car wash. In cold weather, water freezes and you cannot get gas filler pump into cap less filler tube in vehicle as ice forms blocking entry. Vehicle owner is likely to use some form of heat to melt the ice, which could result in a fire or explosion hazard. My vehicle was stationary when this happened, at a gas station. It has occurred on two occasions.

- Glastonbury, CT, USA

problem #2

Dec 282017

Ridgeline

  • 10,000 miles
Water leaks in to the capless fuel filler and freezes creating an ice dam that prevents fueling the vehicle.

- Princeton Junction, NJ, USA

problem #1

Jan 032018

Ridgeline

  • 6,500 miles
Water intrusion in fuel fill cover

- Eustis, FL, USA

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