This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2 weeks ago multiple warning lights came on when I started the vehicle (power steering, vehicle stability assist, hill start assist, trailer stability assist, emission control, etc.). at the same time the vehicle's performance became sluggish. Acceleration, shifting and braking were all effected. The next day the lights were off, only to reappear with all issues the day after. I disconnected the battery to 'reset', and that worked for 1 day. I then replaced the battery with the same result. Now the problem happens every time the vehicle is started. All warnings show up before the vehicle is moving.
When starting to accelerate my vehicle would become jerky up to around 40 mph. The dealership said it was poor transmission fluid and an update on software. This cost me $210!
Driving about 40mph, heard a slight pop, truck lost power and felt like the brakes had been applied. All the diagnostic icons lit, including a chime. Display went through each problem "road departure mitigation system problem" "trailer stability assist problem" "power steering systme (esp) problem" and several others. Engine didn't totally shut down and was able to drive home about a mile away.
Correction to last report. Please ignore the April 26th post. Sorry for the typos and wrong words.. this is the second occurrence of this dangerous problem. Traveling on the freeway the vehicle suddenly lost all power, warning lights and alerts flashinf. Was able to drift vehicle to shoulder (barely avoiding a collision, this was during rush hour). Took a pic of dashboard, then turned vehicle off. Tried restarting a couple of times and power loss was still there. Waited 10 minutes restarted power back, but warning lights still flashing. Made it off freeway, took a video, called Honda roadside assistance and reported issue. Declined tow, made my appt. And was able to return home. I am now at the dealer. Again this it's the second time this has happened, the first was 6 months and 7000 miles ago. In fact it exactly 6 months to the minute it occurred. Too many coincidences with this dangerous problem. Dealer has said it was a problem with the vehicle was an "accelerator pedal position connector". I'll wait and see if it happens again. Please ignore the April 26th post
This is the second occurrence of this dangerous problem. Traveling on the freeway the vehicle suddenly lost all power, wasting lights and alleys flagging. Was able to drift vehicle to shoulder (barely avoiding a collision, this was during rush hour). Took a pic of dashboard, then turned vehicle off. Tried restarting a couple of times and power loss was still there. Waited 10 minutes restarted power back, but eating lights still flashing. Made it off freeway, took a video, called jobs roadside assistance and trotted issue. Declined tow, made my appt. And was able to return home. I am now at the dealer. Again this it's the second time this has happened, the first was 6 months and 7000 miles ago.
- Camarillo, CA, USA
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On February 4th, 2019, I parallel parked my vehicle at 9am on the street. At about 4pm that day, the fire department notified me that my 2017 Honda Ridgeline was on fire. My Ridgeline was stationary, parked on the street, and it was a rainy day. The fire fighter told me the fire started under the hood in the engine area. The Ridgeline was towed to a Honda dealership in hopes of finding the cause of the spontaneous fire. The Honda dealership did not even open the vehicle and would not diagnose the cause of the spontaneous fire. This is very dangerous because the spontaneous fire can harm and potentially kill people inside or around the vehicle as well as harm nearby buildings. This is also not the first 2017 Honda Ridgeline to have this same issue.
At the precise moment the odometer hit 12000 miles, the vehicle lost power, all the warning lights lit up and rolling list of problems, involving, hill control, power steering, etc.. came on. Even after shutting it off and turning it back on multiple times the condition did not change. Honda had it towed to the dealer. After a day they could not find the problem except to say it was a low voltage issue.. seemed to coincidental that it happened at exactly 12000 miles and I stated as much. They reset everything and it has been ok for last 150 miles.
The contact owned a 2017 Honda Ridgeline. The contact stated that while the vehicle was parked, it caught on fire. The fire department extinguished the fire and a fire report was filed. The vehicle was destroyed and towed to an insurance tow lot. The contact called friendship Honda at (828) 264-6006 (located at 1440 blowing rock rd, boone, nc 28607) and jenkins Honda of leesburg (located at 8865 us-441, leesburg, fl 34788, (352) 815-2482), but no assistance was offered. The vehicle was not diagnosed. The manufacturer was notified of the failure and opened case number: 09006658. The approximate failure mileage was 21,000. The VIN was not available.
New 2017 Honda Ridgeline truck when put in reverse from drive (stop position) the vehicle would go forward not backwards. After one month the transmission failure light came on and Honda dealership replaced the entire transmission. They replaced the entire transmission with a remanufactured transmission. The day after transmission replacement the shift position shifter on the remanufactured transmission switch went bad and was replaced. The vehicle continues to downshift oddly when foot is taken off accelerator. This is with the replaced remanufactured transmission on my 4 month old vehicle. This vehicle does not drive like a normal new car. The vehicle also has a very loud wind noise coming from both driver and passenger door when driving at a high rate/freeway. Dealership says no problems exist if a light does not come on to say failure then everything is ok. The dealerships do not completely document what the problems are when you take it in for repairs. No consolidation of information from Honda to report problems from multiple consumers. I have spent hours/days at the dealership regarding this new vehicle and the problems have not been resolved. I have numerous repair orders, E-mails, letters available upon request. Thank you.
A D V E R T I S E M E N T S
- Bellingham, WA, USA