This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I responded to a recall for my 2014 Honda Ridgeline on October 19, 2023. I have gone through recalls before and did not think much of it until the dealership informed me that my vehicle was "CONDEMNED". I have been calling Honda America ever since and they are not responsive. I was given a case manager as of October 23rd but this case manager cannot get me a loaner vehicle or any other information on how Honda America will make me whole. I have one car in my family and we live in a rural area with no public transportation. If Honda is going to issue a recall and find no remedy they MUST be held accountable and must be responsive to people like me who needs a car to get to work. The Honda dealership made me sign a waiver saying I assume all responsibility if anything happens which is outrageous. I requested a loaner vehicle and they denied the request. I asked that my case be expedited and it's been 3 weeks with no word.
A D V E R T I S E M E N T S
- Rhinebeck, NY, USA