This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
New strut assemblies (complete struts, assembled by manufacturer) were professionally installed on 01/03/2023. During a road test, clunking on the front right of the vehicle. The vehicle was returned to the shop to investigate the issue. The issue was determined to be the strut assembly was not assembled correctly by the manufacturer. The retaining nut that hold the assembly together, was not torqued to the proper value. This could result in loss of control of the vehicle.
- Ogdensburg, NJ, USA
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- Ogdensburg, NJ, USA