10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
5,000 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. not sure (1 reports)
2011 Honda Ridgeline body / paint problems

body / paint problem

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2011 Honda Ridgeline Owner Comments

problem #1

Sep 012013

Ridgeline

  • Manual transmission
  • 5,000 miles

A D V E R T I S E M E N T S

click to see larger images

paint peeling paint peeling paint peeling paint peeling paint peeling

The facts are as follows:

  1. Purchase of one Honda City was made on 13-14/02/2011 upon payment of full value to you.
  2. Owing to inherent defects, even the front portion of the vehicle has caved in as shown in photos.
  3. This particular car, if not the batch, has rusted since last more than 2 years owing to a serious and severe deficiency somewhere along the line. The damage and responsibility thereof can be established by various tests available incl. salt spray tests. You may also wish to carry out tests at any world-renowned lab supervised by a leading expert of forensics in motor cars.
  4. Your statement “formation of rust in car happens due to external natural factors”. If that were the case then all cars – Honda or otherwise - on Kolkata, if not Indian roads, would start rusting within 1 or 2 years of purchase as it has happened in your case. We own more than 4 cars – even more than 20 years old - none is affected by rust as the Honda is, although used equally and parked in same covered garage.
  5. No “stringent” quality tests esp. of the paint job at various corners and undulations were carried out by you.
  6. The rusting started after 2, and further deteriorated within 3 years of purchase.
  7. In the 4th year, the damage – owing obviously to some sort of manufacturing defect by Honda India – is even more dangerous than before;
  8. I own more than 5 cars and none other than my Honda suffers from the rusting issue
  9. Damage not caused by external factors directly but by manufacturing defect or owing to not taking sufficient care during manufacturing process.
  10. Similar damage is seen in other Honda cars probably of same batch.
  11. Your excuse of warranty period having expired does not hold any water.
  12. You do not desire an amicable resolution of our concern and wish us to proceed legally in the interest of justice.
  13. The vehicle is parked in a covered garage in Alipore where not only 4 more cars of mine but numerous other cars of other owners are parked all of whom would gladly confirm that their cars have not corroded coz their cars are not manufactured by Honda.
  14. As a fond lover of my Honda, I ensure – personally ensure – every morning, that my car is dried thoroughly after being washed and, any extraneous matter, if any, is cleaned.
  15. More than one Honda Civic car of this series is suffering from the same problem in Kolkata itself. I personally know some of these owners. If you wish, I can have their complaints sent to you as well.
  16. It can easily be established by a proper inspection, investigation and tests that owing to negligence during manufacturing process such corrosion has formed.
  17. Honda’s philosophy has always been and always will be I hope to bring joy to your customer, proving that your products and services exceed customer expectations, that we experience pride in being owners of a Honda product; I know you are dedicated to supplying products of the highest quality , yet at a reasonable price for worldwide customer satisfaction.
  18. Purchased your product in good faith.

I may add that since my complaint, the corrosion has led to the front end of the vehicle under the bonnet to be severely damaged as well, leading to the frontal parts almost falling off the car as you would observe from the split slippery material in the photos. This only evidences that when the car was sent to you last month, you did not even check it thoroughly otherwise you certainly would not have missed the brackets of the radiator totally corroded.

- yokozuna, Kolkata, India

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