10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2023 Honda Pilot body / paint problems

body / paint problem

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2023 Honda Pilot Owner Comments

problem #2

Dec 182023

Pilot

  • miles

A D V E R T I S E M E N T S

Sunroof glass exploded: While driving in light traffic -- approximately 65 mph -- I heard a loud crash exploding sound and then the sound of glass breaking. No other vehicles were near me but I quickly scanned my front, back, and side windows and mirrors and nothing was broken. No warnings on instrument panel. I could hear wind coming in the vehicle and realized it was coming from the sunroof. I pulled off at the next exit and inspected the top of my Honda Pilot. There was about an 8-?"10-inch hole in the sunroof glass above the driver's seat with jagged glass angled outward from the hole. No signs of any other damage such as feathers from a bird or scratches from a rock. Just a hole and broken glass. I continued to the drive to my home -- about 20 miles. By the time I got home, more than half of the glass had broken off, leaving an opening about 18 X 30 inches or more. Upon closer inspection, it was clear there was no other damage from other objects just as a rock or animal/bird. It was a very frightening and unnerving experience, especially driving on interstate traffic. I contacted my Honda dealer, and it was suggested I contact Honda customer service. We have filed a claim with our auto insurance.

- Lakeville, MN, USA

problem #1

Nov 172023

Pilot

  • miles
I purchased my 2023 Honda Pilot on April 7, 2023. I had to wait for it to come in which happened roughly 2 weeks later. Within a month or so of having the vehicle while sitting at a traffic light I got 2 warning lights. One being the collision mitigation system problem see your dealer and immediately followed by adaptive cruise control problem see your dealer. I called the dealership to make them aware of the problem and was asked to make an appointment to bring my car in. Upon stopping and turning my car off and starting back up the warning lights were gone. I didn't think too much about it. In August when I had my car in for routine oil change they checked the issue and was unable to find anything. Around this same time my driver side front bumper started gapping. I was told that the clip was either not installed properly or was bent during manufacturing. (still waiting for that back ordered part to repair) In November while traveling with my niece and nephew again stopped at a traffic light EVERY SINGLE warning light started coming on. My dash was lit up like a Christmas tree and the lights were coming one after the other. I pulled over, not only would my car not turn off, my back liftgate would not work either. I was 4 hours away from home. I called the local Honda dealership where I was as I was in a panic. While on hold I was finally able to turn my car off by holding the start/stop engine button for several seconds. When I started my car again all of the lights were still on and lighting up one after the other. As I made my way to the dealership they all went off and all was normal again. I took my car to my local dealership once I got home. Dealership said they were not able to find much except the faulty camera sensors and Honda suggested to start there. (On back order) However in the meantime I was told that I should NOT TRUST ANY OF MY SAFETY FEATURES. My job requires a significant amount of driving and at this point I feel like I have gotten a lemon!!

- Spartanburg, SC, USA

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