9.1

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Honda Pilot steering problems

steering problem

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2020 Honda Pilot Owner Comments

problem #3

Jan 152021

Pilot

  • miles

A D V E R T I S E M E N T S

While diving at times, the vehicle will flash BRAKE and the wheel will shutter when a vehicle is going the opposite direction, or while ascending and descending on a hill. On a rare occasion, the vehicle will attempt to brake itself. Also, when at a complete stop, the vehicle will go into auto-engine stop. When the brake pedal is release, the vehicle stalls out and Collision Mitigation Braking System (CMBS) will flash. In-order to restart the vehicle, a sequence needs to be followed, put the vehicle in neutral, then park, then turn engage the start/stop ignition button. It is only when you follow this sequence will the car restart and you can engage the transmission. A recall was completed for the autostop issue, but since that repair, the above issues have increased in frequency and almost caused an accident in the middle of an intersection. The dealership says they have no clue as to the cause and need to scan the vehicle at a cost of $300 just to investigate.

- Youngstown, NY, USA

problem #2

Jun 262023

Pilot

  • miles
The vehicle pulls hard to the right when the driver lets go of the steering wheel for a few sseconds. this happens with LKA on or off. This happens no matter which lane is being driven in or what speed. The alignment has been verified 4 different times at both an independent mechanic and Honda dealer. Honda is unwilling or unable to remedy the situation. New tores did not fix the pull, rotation did not correct it. They basically told us there was nothing wrong with the car. This is dangerous because the car will end up in the ditch if the driver is incapacitated or distracted for just a few seconds. This is an expensive vehicle that we were confident was safe. Our oldest will be driving this car in a few short weeks. Not sure we feel safe letting him.

- Hermantown, MN, USA

problem #1

Jul 022020

Pilot 6-cyl

  • 6,000 miles
1. car flashes brake and sometimes brakes on its own when it detects an object along the side of the road or when a car may be approaching in the opposite lane or in a center turning lane. This has nearly caused an accident on two different occasions. Each time the lane we are in is clear and usually doesn't even have a vehicle in front of us. 2. when in cruise control the acc will detect a vehicle in front of us going maybe 2 mhp slower than our set speed and our car will abruptly slow down to about 10 mph below the acc set point. Then it detects there is clear distance to the vehicle in front and will abruptly accelerate till it again detects the vehicle and then repeats the same actions - abrupt slowdown - abrupt acceleration and so on vs. A gradual slowdown to match the vehicle in front speed and holding steady at that speed. I have set the distance detection to each setting and it makes no difference. 3. lane keep assist is plain down dangerous. Tried to merge onto a busy highway with turn signal on and the lka would not let us merge and jerked the wheel back to the right and the vehicle abruptly hit the brakes when there was nothing in front of us. Nearly caused traffic behind to rear end us. 4. hands free cell feature is not hands free if connected to apply car play. This was not what we were lead to believe at the time of sale. Honda has some serious issues with the Honda sensing and a recall is a must as these issues will eventually cause an accident and I have to assume already have. To date the car is unsafe with the sensing on and if I turn it off I risk liability with my insurance as they provide discounts because of the Honda sensing safety features.

- Holtwood, PA, USA

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