This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2020 Honda Pilot. The contact stated that the vehicle was experiencing hard starts. Additionally, the contact stated that the Auto START/STOP function failed to engage automatically while attempting to drive from a complete stop. There were no warning lights illuminated. The contact stated that the failure recurred and the vehicle turned off while at a complete stop. The contact was able to restart the vehicle. The vehicle was taken to the dealer where the battery was replaced; however, the failure persisted. Additionally, the contact stated while driving through an intersection, the vehicle stalled. The contact was able to restart the vehicle after several attempts. The vehicle was taken to the local dealer where it was diagnosed that the battery needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.
- North Babylon, NY, USA
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- North Babylon, NY, USA