This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The stop-start function has not restarted on a couple occasions. I have been at a stop light released my foot from the gas and the failure has occurred. The vehicle was auto shifted into neutral. Instructions were to put in park and restart. I did not feel safe that I my was stuck in an intersection and I didn't know if the vehicle would restart. There were no noticeable errors that I recall. I have had the battery checked on the vehicle and it is good. As of right now, I have not had it checked by a dealer. I try to remember to disable the start-stop function when I drive.
The pilot turns the engine off while idling to save fuel. Twice this week when I have been stopped at stop lights it becomes unresponsive and I am unable to get the car back into gear. Attempts to turn the car on and off and to restart the car don't work. Both times I was only able to get it started after opening the drivers door... it took at least 1 minute each time. But I am very worried about it causing an accident. I have realized that I can turn this feature off, but it defaults to it being on everytime you start it again.
I am writing to report that I believe there is a problem with the start/stop function of my 2019 Honda Pilot. My vehicle has failed to restart from a complete stop (three different times) when the automatic idle-stop feature is engaged. I have taken the car to a Honda dealership and they are unable to replicate the problem/can not find the problem. I have read that this is already an open investigation-- I just wanted to provide my information to add to the report.
Starting in early 2021 at around 40,000 miles my auto idle stop working causing my pilot to stall while in stop and go on interstate, at stop lights and and stop signs. Basically everytime the suv comes to a stop, it completely shuts down car. I have to shift back to park and start engine again, sometimes it takes a few minutes and a few tries. Very dangerous have to put on flashers while people go around me. It has happened so many times I turn off the auto idle everytime I get in the vehicle. I checked honda forums and everyone who tried to get it fixed from Honda dealer ( several different ways) it just kept happening and Honda cant explain. I asked my dealer today and they did not have an answer either, do not want to waste my $. I have to keep a note taped to ignition button reminding me to turn off idle.
Pilot's automatic start-stop system doesn't turn back on after a complete stop sporadically. General inspection did not find any issues. Vehicle available for further inspection if a loaner is provided. Warning lights that came on includes all lights on the dashboard flashing and a clicking sound occurring.
- Cottage Grove, MN, USA
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The "auto idle stop" function has begun to randomly NOT restart the Honda Pilot. When this occurs, the Pilot must be placed in park and then restarted. Restart is not always immediate.
I recently experienced an issue where I was sitting at a traffic light. The auto stop/start feature had turned the car off while waiting at the light, but when I let off the gas pedal, the feature seemed to initiate a start of the vehicle, but that didn't work. The driver dash lit up saying I needed to put the car in park and hold down the break before hitting the Start/Stop engine button. This was the first time I've fully experienced this happening. I've had similar issues with the auto start/stop feature, but nothing has been consistent to reproduce. I brought it to the attention of the dealership from which I purchased the car, but they could not reproduce the issue. I just thought it either had to do with the battery level being low or something with the starter, but the dealership indicated those looked fine. From what I remember of this specific issue, I did have my A/C running pretty high, as it was a rather hot morning.
Auto stop start is erratically failing to properly restart the car after brake has been disengaged. After arriving at a complete stop, the vehicle will properly shut down when the driver-??s foot is on the brake. When the driver disengages the brakes, the engine should promptly restart and the car will find itself already in drive so it can continue to move forward. Under certain unknown circumstances, the car will stall and not be allowed to restart. In order to continue, I needed to shift the car to park, turn the car off completely, and then restart the car. Only then can I shift the car back to drive and continue. This presents a safety issue since once the brakes are removed, traffic behind interprets this action to mean you will be traveling forward shortly. The restart is sometimes accompanied by a lurk which might be also considered as moving forward. This vehicle has not been in a accident and the dealer was not able to reproduce this issue. The issue seemed to occur shortly after another recall was performed for the fuel pump. Auto stop start cannot be permanently disabled and needs to be performed each time the car is started. This circumstance seems documented in PE22005.
I currently have a 2019 Honda, Pilot with approximately 70,000 miles. I have had problems with the idle stop feature since the first year of owning the vehicle. I have had many instances of a restart resulting in actuating the warning lights on my instrument panel and a few times when my vehicle did not restart. My dealer either was not able to diagnose the problem or did not know how. I even paid to have my battery replaced, which helped elevate the problem but did not fix it.I also either have a problem with the automatic braking system giving me a warning or in some instances actually applying the brakes when there is no traffic.Both of these are reoccurring and on-going problems.
The start/ stop feature is malfunctioning. I was at a red light stopped this morning and the start/ stop feature kicked in and turn off the engine. However the switch or gear jumped to Neutral with no action from me and the car stuck. when I was about to go as the lights turned green, the vehicledidn'tmove ratherthe Neutrallight on the buttonwas on and none of the other buttons work. I tried pushing the drive button but the vehicle stuck on Neutral. So I have turn the ignition off and restart the vehicle while cars were lining behind me on the same lane. Please help
Rear camera of the car suddenly stopped working I-??ve been following up for One year with the dealership and Honda. There is no response from them, the parts are not available since one year. As my car was still under warranty when i reported the issue. Honda has delayed this a lot.
The Honda Pilot repeated failed Maryland Emission inspection. I am requesting the NHTSA to investigate nationwide before it becomes a major safety issue. The Maryland emission officials are also aware that most 2019 Honda Pilot is failing the emission test.
Took my Honda Pilot 2019 for emissions test Vehicle Emmssion inspection MVA VEIP told me they having issues with this 2019 Honda especially the Honda Pilot and added manufacturing issues. My $14 was refunded back. Can someone please look into this issue for us. My friend with Honda Pilot 2019 is having the sane issue.We keep getting extended dates to drive around gases are expensive. Please help
Drivers side Sun Visor has lost its ability to stay in the closed position. It constantly falls down approx 5 inches in front of my head when not being used. At this position it pushes against my forehead which to me is a safety issue if something were to happen I would definately have impact in my head since I am a short person 5 ft 1 inch and perfer to sit higher up for visability. It will not go back into its original closed position. I have hit my head a dozen times already and I have only had this vehicle less than a year. 2019 is a newer vehicle and I would consider this a true safety defect in this model. Yes, the dealership has seen this issue and I am awaiting their decision since its passed its 36K mileage for warranty.
There have been several instances where the engine just shut off when I had the Stop/Start Engine functionality in the "ON" mode. Once it was in traffic on the highway and other times it was in residential streets. The car would flash an error message on the screen and it usually takes time to get it restarted. Honda never really paid much attention despite several complaints. The system had been hesitant on occasion which seemed abnormal but again Honda never paid attention when I told them. It has got to the point that I just turn off the option as I get in the car to avoid the engine shutting off on me in the middle of the highway. It has happened too often.
Twice since purchasing the vehicle last year the automatic start/stop feature on the Honda has failed to restart the engine once we took our foot off the brake pedal. The first time was more than six months ago. We were at a light and the vehicle did not start after taking my foot off the brake when the light turned green. I tried putting it in park and then restarting the vehicle with the touch button but it didn't work. I tried with the remote start feature on the key and it would not start that way. At this point traffic was honking and going around us. I started pushing the park and neutral button to make sure it was in park, but nothing worked. I finally got the vehicle to restart by holding the start button on the dash for about 10-15 seconds. When I took it into the dealer a month or so later to have a recall taken care of I brought it up to the advisor and he asked if it has happened since then. I said no and he said it was probably something I did... The second time, was 5/11/2022 around 11 am. I was on the way to the Honda dealership to buy an oil filter and crush ring to change the oil. I had been driving for about a half an hour, stopped at a red light in front of the dealership and it happened again. Once again, traffic on the offramp started piling up, people were honking and going around on the shoulder. I tried the same procedure as before but it didn't work at first. I tried it a couple of times and the vehicle finally started. The vehicle has not been scanned with a scanner since the last time so there is probably a stored code if you need to verify this.
I was driving with my granddaughter. When we were stopped at a light and my car shut down. I didn-??t know what to do. I finally figured out how to get the vehicle to start again. The idel- stop is not working it continues to happen. So my husband and I have to remember everyone we start the car to turn it off and we tend to forget. Then here we are stuck in the middle of traffic. idle-stop feature Is not working correctly.
The engine turned off and the car went in to neutral gear while sitting at a stoplight. This happened 2x in 1 day. The first time, the car was in the "auto engine idle" mode and the second time I had disabled the feature so it was at a regular idle. The dash said the car was in accessory mode and to push the brake and start the car. I had to shift to park to be able to restart the car. I had cars behind me honking the horn and was afraid I was going to be rear ended at the stoplight by the driver behind me. This is definitely a safety hazard!
The battery to my pilot failed with either no warning or previous misdiagnosis by two different Honda dealerships. The part is no longer available as I returned it for a core charge. I'm not sure if there are codes in my vehicle that could be retrieved. On Saturday February 12, I was driving my wife and two children in the vehicle ages 3 and 5. The vehicle was stopped at one stoplight, the engine shut-off as part of the auto start/stop and when it did the auto restart the infotainment glitched. It had been doing that off and on for a while and the dealers assured me my battery was fine on multiple service visits. We had to stop at another stoplight and the vehicle shut-off and would not re-start. I called a tow service hoping that they could jump start the vehicle. It would not start and they had to tow the car. I've had my vehicle for 2.5 years and 38,500 miles. I am very disappointed that a vehicle this new would leave me stranded in the middle of the road. I have been taking it to 2 different dealers for service. First Jay Wolfe Honda where I purchased the vehicle and more recently Olathe Honda. I have had both of them check the battery in 2021. Both indicated that the battery was fine. I went back to Olathe Honda today as I had discussed the factory battery with them. I have a service report from September of 2021 that indicates they checked the battery and to see the attached test results. I asked them to see the test results and they indicated that they don't typically attach them because they are printed on thermo paper. The service report indicated the battery was fine. If it wasn't fine, it would have been covered under warranty at this point. There is not a record of what the battery tests truly indicated in September.
A D V E R T I S E M E N T S
- Dallas, TX, USA